10.0
really awful- Crashes / Fires:
- 1 / 10
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 35,802 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
I had bought my 2012 Jeep Wrangler with 2200 miles on it. I took my 2012 Jeep Wrangler to the dealership for an oil change at 3000 miles when I noticed after the oil change I heard a ticking coming from the engine. I drove it around thinking it might go away until after 1000 miles it did not. I took it to the dealership June 15th at 9:00 in the morning and spoke with a mechanic, manager, and my salesperson said, since it had only been a few weeks since I bought it. The manager told me they had 4 Jeep in there they had to do repairs on with the no.2 cylinder. He told me not to worry until it threw a code. I have been looking online at youtube and forums, and my case is not the only case. There are other people out there with these new 2012 Jeep who are having the same problem and it all has to do with this pentastar engine that Chrysler has released for 2012.
- Louisville, KY, USA
My 2012 Jeep Wrangler suffers from the common and well document "engine tick". I have had the tick for a least a few thousand miles. I might have had the tick since day one but never noticed it because this is my first Jeep and quite honestly didn't know how the engine was supposed to sound like.
- Van Nuys, CA, USA
Vehicle developed an audible ticking from the left hand side of the engine which is present at all times, increasing with engine speed. Intermittent loss of power while driving.
- Springfield, VA, USA
My 2012 Jeep Wrangler sahara 2-door with automatic transmission exhibits the following issues: 1) valve train ticking noise. This developed after a few months of ownership (bought November 2011) 2) sluggish acceleration and automatic transmission shifting when vehicle is cold. It does improve as vehicle is warmed up after driving it for 5-10 minutes, and by then the vehicle seems to operate normal. 3) I sometimes feel a thud or vibration coming up from the steering wheel. It almost feels as something is loose in the front-end. This happens sporadically. This started happening just recently. I am going to discuss these issues with the Chrysler dealership when I take it for the first oil change.
- Rocky River, OH, USA
Check engine light came on 5/8/12. Light off on 5/8/12. Light on 5/10/12. On 5/11/12 took to Jeep dealer from which purchased. Code for misfire on cylinder #6. code cleared. Cel reset. Got one mile towards home and cel illuminated again. Returned to dealership. Told to return 5/14/12. Returned 5/14/12. On 5/15/12 dealership indicated cracked/broken spark plug (#2) code. Plug replaced. Code reset. Got four miles towards home and cel illuminated again. Returned to dealership. Awaiting resolution.
- Spotsylvania, VA, USA
Engine has ticking sound from the left side of the engine and continues to. Chrysler and Jeep complain this ticking is "normal valve noise". but, I have heard other engines of the same year and they do not have this sound. It appears to affect quite a few people from research as well. Engine also feels like it stutters when reversing.
- Sunnyvale, CA, USA
Engine developed a ticking sound on driver's side engine bay. Sounds like engine is missing or tapping on driver's side. Loss of power/stalls more common now. Took vehicle to Chrysler and they say that my engine is just "loud" compared to all other 2012's and that it's normal. They told me to just drive it until it fails and then bring it back in because Chrysler corporate will not allow a dealership to work on the engine and fix it until a failure occurs. So, now I am stuck with a 3 month old 2012 Wrangler waiting for it to breakdown on the side of the road before the dealership will fix the known issue. Mechanic says "that doesn't sound right" when I took it in. Mind you I took the Wrangler into two dealerships at this point for multiple opinions. Both agree the Jeep will fail and to just "wait" until it does because they are told by Chrysler to not work on faulty Wrangler with the new pentastar engine until the engine completely fails. Real proactive on that decision Chrysler. I'm not looking forward to the day power is lost when I'm on the highway or crossing train tracks. Thanks a lot for putting my life at risk over a known issue yet not acting on the known fix. Both dealerships claim they know heads are being replaced when this symptom is found on 2012 Wrangler. That's all I'm looking for, fix what was not built correctly in the first place like others.
- Elgin, IL, USA
- Glendale, AZ, USA