10.0
really awful- Crashes / Fires:
- 3 / 4
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 12,096 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2013 Jeep Wrangler. The contact received notification of NHTSA campaign number: 13V234000 (power train, steering) and contacted the dealer to have the vehicle serviced under the recall. The dealer stated that the parts needed to complete the recall repair were unavailable. The vehicle was not serviced. The manufacturer was notified and they stated that they were in the process of manufacturing the parts. The contact had not experienced a failure.
- Sugar Land, TX, USA
I was informed of safety recall N28 / NHTSA 13V-234 back in July of 2013. I called Jeep directly in order to resolve this recall only to be told there are no parts available at that time.. I called Jeep & my local dealer in August 2013 & still no parts nor a response time... it is now Sept 30, 2013 & I am still being told no updates on when parts will become available... this is extremely concerning & at the same time disturbing..
- Brooklyn, NY, USA
The contact owns a 2013 Jeep Wrangler. The contact stated there was a recall associated with NHTSA campaign id number 13V234000 (power train, steering) and the part was unavailable. The dealer and manufacturer were both notified and they were unable to provide an expected date for the part. The contact had not experienced any failures.
- Pocahontas, VA, USA
The contact owns a 2013 Jeep Wrangler. The contact stated that while driving 55 mph, the vehicle stalled. The driver's seat became hot and the driver safely merged off road. He then noticed smoke coming from under the seat and he exited the vehicle. The fire department was called to extinguish the fire. The vehicle was towed to an independent mechanic for inspection and was deemed as being destroyed. The manufacturer was not notified of the incident. The approximate failure mileage was 2,400.
- Smithtown, NY, USA
The contact owns a 2013 Jeep Wrangler. The contact received notification of NHTSA campaign number: 13V234000 (power train) in the mail and stated that the dealer informed her that the parts were not available for the repair. The manufacturer was notified. The contact had not experienced a failure.
- Rye, NY, USA
TL- the contact owns a 2013 Jeep Wrangler. A recall NHTSA campaign number: 13V234000 (power train, steering) was received. The contact attempted to make an appointment but was informed that the part was unavailable and no time frame was given. The contact has not experienced any issues. The manufacturer was made aware of the issue. The approximate failure mileage was 6000.-
- Queensbury, NY, USA
2013 Jeep Wrangler rubicon, caught fire after coming off of a highway. Traveling under 30 mph, I saw flames underneath the Jeep behind me ( my friends Jeep ). by the time I noticed it was a ball of flame. I immidiately slamed on the brakes and waved him down. He could barely stop because his brakes also went out( he said the ABS light flipped on) my other friend jumped out of the vehicle I was traveling in and attempted help said friend in the Wrangler. Same friend had a giant bucket of water in his bed of the truck I was driving. I grabbed it and ran to the Wrangler. I looked underneath the Jeep, the flames were smaller and I could see that the origin was on top of the transmission. There was nothing I could do, I didn't have a cup or a device to scoop water to put the fire out. At this time I realized that this was a form of chemical fire. So water would have made it worse. We evacuated the area since it was so close to the gas tank. I called the on base cops and the fire trucks were there within 10. At this time the interrior was on fire, they attemped to put the fire out but the gas tank had ruptured. About 8 gallons of gas was on its way out of the tank. It took 2, 000 gallons, 2 trucks, 6 fire extuinguishers, and an unknown refill of water from another water truck to both fire trucks to put the fire out! I have 90% of everything on video. Including the after affects!
- Minot Afb, ND, USA
- Osteen , FL, USA