10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
40,313 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #12

Jan 192024

Wrangler

  • miles
The windshield wipers just stopped working. They worked two days before. Turned the car on, windshield wipers came up even though they were not turned on, stuck in the up position and stopped. Replaced motor & switch, checked the fuse and wiring, still not working. TIPM in it is bad and needs to be repaired or replaced. This is a known problem in the wranglers from 2008-2017 and causes other safety hazards. They have replaced them in other Chrysler vehicles, but not the wranglers. If this would have happened during a rainstorm or in other situations, this could cause someone to wreck.

- Hartselle, AL, USA

problem #11

Mar 012019

Wrangler

  • 88,000 miles
Cracked windshield from simply turning on my defroster.. was driving, windows fogged and turned up heat and defrost. Next thing I know there is a horizintal crack from the lower center that then turns vertically towards the passenger side..unbelievable!!

- Charlotte, NC, USA

problem #10

Oct 132018

Wrangler

  • 74,000 miles
Wiper stopped working during a rainstorm while driving on the raod when putting on new tires noticed the seal is leaking

- Gt Barrington, MA, USA

problem #9

Jun 072017

Wrangler

  • 55,000 miles
Multiple issues with lights not working, horn not working, wipers not working or not cutting off, clock spring repair, (any and all steering column controls failing)

- Connelly Springs, NC, USA

problem #8

Dec 262017

Wrangler

  • 54,000 miles
Heater core plugged up with unknown substance of factory filled coolant, resulting in poor snow and ice removal of windshield defroster. $1356 repair.

- Avonmore, PA, USA

problem #7

Aug 282017

Wrangler

  • 16,400 miles
Vehicle was in motion while raining and the windshield wipers did not work on low or high. Unable to get parts from Jeep. Wiper switch is on back order for several weeks. Unable to drive vehicle if there is a chance of rain.

- Collierville, TN, USA

problem #6

Aug 252017

Wrangler

  • 62,701 miles
Overnight failure while parked: Started Jeep in the morning and discovered no interior dome light upon entering, no turn signals, no headlights, no wiper controls, no steering wheel controls, no seat heaters, no esp control. Troubleshooting revealed a grounded clock spring causing critical system failures rendering the vehicle unsafe to drive. These same clock springs were recalled by NHTSA on May 11, 2016 under campaign number 16V288000 ( https://www.NHTSA.gov/recalls?nhtsaid=16V288) only on right-hand drive vehicles for "contamination failures" causing air bag failures where they were replaced and a more protective steering wheel trim shroud was installed. It's safe to say that the left-hand drive vehicles are experiencing the same failure and are no more exempt from these contamination failures. It's also safe to say, I have the same failure and the same air bag malfunction that, thankfully, I did not discover. Thank god I was not in an accident where the air bag didn't fire, or I would have had need to hire an attorney.

- Manassas, VA, USA

problem #5

May 232017

Wrangler

  • 62,000 miles
"takata recall" I was in automobile accident on the 23rd of may, a front end collision and the airbags did not deploy, the shoulder/seat belt kept me from major injury.

- Rio Rancho, NM, USA

problem #4

Apr 162016

Wrangler

  • miles
The adhesive layer between the two layers of glass on the front windshield has numerous crystals that refract the light. This is interfering with visibility during low light situations, illumination by headlights, or with low angle light from multiple sources including sunrise and sunset.

- Holly Springs, NC, USA

problem #3

Sep 142016

Wrangler

  • 38,000 miles
Clock spring broken with no pertinent damage to vehicle or pertinent events, woke up one morning and the entire steeling column didn't work electrically.

- Wilmington, NC, USA

problem #2

Mar 242014

Wrangler 4WD 6-cyl

  • 19,850 miles
I am requesting that dot NHTSA investigate the stress fracture to my front windshield which suddenly occurred in late February of 2015. The Jeep was parked in my mother's driveway in New Jersey for approximately 3 weeks due to the birth of my baby and inclement weather. During that period a great deal of ice and snow accumulated. Eventually I started the vehicle, and started clearing the car. I noticed a crack in the window on the passenger side running from the bottom toward the top, approximately 4"-5" long that had not been there before. After 15 minutes the crack spread to 6" across and then back down the windshield to the point where it partly blocked the front windshield. The window feels perfectly smooth, both inside and outside the car. It clearly formed inside the window. I took the Jeep to the local dealer who said it was a stress fracture probably due to freezing conditions along with the heat from the defroster. The individual I spoke with conceded it was in all probability a manufacturing defect since he had heard of "a lot of other cases like mine" but would not be quoted on that. He contacted Chrysler who refused to cover the windshield damage because although I only had the vehicle for seven months, the mileage was over 12,000. I have continued to investigate incidences of stress fracture damage to front windshields in the Jeep and have collected a significant amount of data through numerous complaint blogs that supports the fact that either the Jeep windshields themselves are defective or some problem with the vehicle design itself makes it possible for considerable heat to be trapped between the windshield and dashboard to the point where stress causes the window to crack. Rather than address the issue, Chrysler is instead forcing owners to go through their private insurance for repairs. Please formally investigate."

- Murrells Inlet , SC, USA

problem #1

Jan 032015

Wrangler 4WD 6-cyl

  • 13,800 miles
During a snow event on Jan 3, 2015, my windshield wipers stopped working all together (it was snowing and about 36 degrees). I could hear a click coming from below the fuse box, but they were not working so I had no visibility and had to pull over. I pulled the fuse from the block think maybe it somehow became loose and replaced (with the same) and the wipers started working again. I continued on with my day. On Jan. 6, during another snow event, the same thing happened as I pulled out of a 40 degree garage. This time I could not get them to start working so I needed to have it towed to a garage. This is still under warranty, and so far the evaluation has been that the wipers are now working, but there is a code displayed that the wipers had a fault, but they don't know what to replace. I sure hope this doesn't happen when I'm on a highway going 65 mph next to a truck throwing up road salt onto my windshield.

- Millington, NJ, USA