10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 6,602 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The leather is ripping and deteriorating the leather may be bad quality
- Somerset, NJ, USA
On 2/20/17 we brought our Jeep Wrangler sahara unlimited to Jeep dealer in delray beach Florida schumacher because we found rust on the front and passenger seat frame hinges. The seat hinges have bare steel showing signs of rust which could be a potential safety defect. The vehicle is still within 3 year warranty. Service called Jeep area manager (Fiat Chrysler) jose? who said repairs are not covered. We spoke to a person named joy on the phone at Fiat Chrysler who said that Fiat Chrysler Jeep stand behind their area manager. We asked to have a copy of the area manager report sent to us, she said they won't send it to us. Based on the attached pictures, we cannot tell where this is a cosmetic problem or if the rust will eat through the metal and cause structural deterioration which could be hazardous in a collision. We would like you investigate for possible safety hazard
- Delray Beach, FL, USA
This complaint is not related to an accident, but to a potentially serious design flaw. The us version of the 4-door, 5 seater Jeep does not have a head restraint in the center rear seat. Does this really comply with all NHTSA requirements" how can a car company in 2014 call the car a 5-seater but only have 4 head restraints" the uk version of the same car has 3 head restraints in the rear seat so it is possible. This is incredibly unsafe and I can't believe it meets the guidelines.
- Wellesley, MA, USA
- Perris, CA, USA