really awful
Crashes / Fires:
1 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
28,137 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #15

Sep 032020

Wrangler 6-cyl

  • 96,000 miles
I was driving down road and lost power like it dropped into neutral. Pull over to side of the road and by time I stopped had smoke coming into the cab. Got out and saw flames in engine compartment. Called police and fire but vehicle was total loss. Consumer stated there were no electrical issues and no engine light came on. Flames were coming from the bottom of the engine.

- Macomb, MI, USA

problem #14

Aug 162019


  • 59,104 miles
The contact owns a 2014 Jeep Wrangler. The contact stated that whenever there was down pour, water would enter the vehicle. The contact stated that his foot slid off of the brake and accelerator pedal due to the wet carpet. The vehicle was taken to alberic Chrysler dealer, (551 marginal jr, san juan, pr 00920, (787) 793-2223) but was not diagnosed nor repaired due to the diagnostic and repair fees. The vehicle was not repaired. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 59,104.

- Toa Alta, PR, USA

problem #13

Feb 092020


  • miles
Each door has a leak. Every time it rains water enters the Jeep. I don't know if the seals are defective but all four doors seals need to be replaced.

- Tacoma, WA, USA

problem #12

Jun 202019


  • 83,000 miles
When I get on the highway and drive over 60 mph the hood will flutter massively like it's going to fly up and slam into my windshield. I've heard that the matches are giving out from the factories and have heard lots of stories of them breaking.

- Bellefontaine, OH, USA

problem #11

Jul 022019


  • miles
Door hinges are rusting from underneath the paint. "at the start of the 2007 model year, Jeep started using aluminum hinges that carry a secret; a flaw in the way that the aluminum is anodized causes oxidation under the paint, even with the absence of air and water.what you essentially have is a vehicle with hinges that are subpar." www.kentrolinc.com/blog/post/2015/11/24/chemical-flaw-brings-out-the-worst-in-factory-hinges.aspx

- New Milford, CT, USA

problem #10

Apr 012019


  • 30,000 miles
Paint blisters on door hinges

- Garnerville, NY, USA

problem #9

Jan 212018


  • 30,000 miles
The freedom roof leaks allowing several inches of water to build up on the floor next to the accelerator and brake pedals for the last 3 years I have returned from vacation after the vehicle sat outside with several inches on the drivers side floor near the pedals

- Kane, PA, USA

problem #8

Nov 012016


  • 2,500 miles
The leather is ripping and deteriorating the leather may be bad quality

- Somerset, NJ, USA

problem #7

May 232017


  • 62,000 miles
"takata recall" I was in automobile accident on the 23rd of may, a front end collision and the airbags did not deploy, the shoulder/seat belt kept me from major injury.

- Rio Rancho, NM, USA

problem #6

Aug 112016


  • 20,000 miles
Unknown reason: My Jeep was sitting in the driveway while I was at work and caught fire. This fire from the Jeep caught my house on fire as well. My neighbor heard a few explosions and went outside to see what was going on. He took the attached picture after he called the fire department. We are waiting for the insurance adjuster to come out to see the damage.

- Glendale, AZ, USA

problem #5

Sep 282015


  • 11,400 miles
I had been driving for 5 kms. And it started smoking and went up in flames. Have 11,000 kms on it. Very low for a 2014. All check ups and oil changes to date by dealership.

- Winnipeg, CA, USA

problem #4

Apr 052015

Wrangler 4WD 6-cyl

  • 3,000 miles
Easter Sunday morning drove from country home 7 miles into town to church, no stopping and slowing down just a couple of times. Parked, locked vehicle and walked into church lobby. Stopped to speak to a man when he noticed black smoke in the parking lot. Turned and saw that it was coming from under the hood of my Jeep. Within a minute flames started. Fire department was called and responded within a few minutes, but not before flames from the passenger front side jumped onto the car parked next to the Jeep. Both vehicles were burned up and totaled. Flames started on the front right side (passenger).

- Eatonton, GA, USA

problem #3

Mar 242014

Wrangler 4WD 6-cyl

  • 19,850 miles
I am requesting that dot NHTSA investigate the stress fracture to my front windshield which suddenly occurred in late February of 2015. The Jeep was parked in my mother's driveway in New Jersey for approximately 3 weeks due to the birth of my baby and inclement weather. During that period a great deal of ice and snow accumulated. Eventually I started the vehicle, and started clearing the car. I noticed a crack in the window on the passenger side running from the bottom toward the top, approximately 4"-5" long that had not been there before. After 15 minutes the crack spread to 6" across and then back down the windshield to the point where it partly blocked the front windshield. The window feels perfectly smooth, both inside and outside the car. It clearly formed inside the window. I took the Jeep to the local dealer who said it was a stress fracture probably due to freezing conditions along with the heat from the defroster. The individual I spoke with conceded it was in all probability a manufacturing defect since he had heard of "a lot of other cases like mine" but would not be quoted on that. He contacted Chrysler who refused to cover the windshield damage because although I only had the vehicle for seven months, the mileage was over 12,000. I have continued to investigate incidences of stress fracture damage to front windshields in the Jeep and have collected a significant amount of data through numerous complaint blogs that supports the fact that either the Jeep windshields themselves are defective or some problem with the vehicle design itself makes it possible for considerable heat to be trapped between the windshield and dashboard to the point where stress causes the window to crack. Rather than address the issue, Chrysler is instead forcing owners to go through their private insurance for repairs. Please formally investigate."

- Murrells Inlet , SC, USA

problem #2

Jun 282014

Wrangler 6-cyl

  • 5,000 miles
I purchased a 2014 Jeep Wrangler, unlimited freedom edition on February 21, 2014. On June 28, 2014, I was driving the above named Jeep on an interstate at a speed of approximately 65-70 mph. The Jeep has a "soft" top. (I have never touched the top because I didn't know how to perform the task of retracting the top to fold down or fold it up to reattach the top. I decided that when I wanted to retract the top that I'd have to read the instructions from the Jeep owner's guide and then perform the task. I've had the Jeep for approximately 4 months. I don't drive it much, therefore I had not decided to try and perform that task yet.) as I was traveling on the interstate, as mentioned above, the top on the Jeep unpredictably flew open and backward. The Jeep top, after the incident, was hanging on the Jeep about 1/4 parts on the rear top of the Jeep. The remainder of the Jeep top had broken and detached from the body structure of the Jeep from the upper front top to about 3/4 parts of the way backward, toward the rear of the Jeep. I was so afraid and in horrific shock! I pulled over off the interstate and turned the Jeep off. I was shaking out of fear and shock from this incident. All I could think at that moment was..."what if that top had flown all the way off of the Jeep and caused another person in a vehicle near me, on the interstate, to have an accident and perhaps been killed". I am horrified!!! I, personally, would consider this a serious safety defect!

- Fleming Island, FL, USA

problem #1

Sep 022013


  • 200 miles
The contact owns a 2014 Jeep Wrangler. The contact stated that while driving 65 mph, the hood latch became unsecured, causing the hood to lift and bounce while the vehicle was in motion. The contact took the vehicle to the dealer where the latches were replaced but the failure was not remedied. The manufacturer was made aware of the failure. The failure mileage was 200.

- Dodge City , KS, USA