10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 22,415 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I was driving in my parking garage at about 12mph and went to take a sharp right turn. When I went to make the hard right turn, the brakes seemed to lock up and the car did not stop. I could feel the vibrations through my feet and luckily was still able to steer the vehicle clear of the cement wall.
- Tampa, FL, USA
Purchased a new 2014 Jeep Wrangler with manual transmission in September 2013. On July 21,2014 I was parking the vehicle and pulled on the parking brake and heard a popping noise. The parking brake failed and will now not hold the vehicle in place. I took the vehicle into a Jeep dealership to have the part fixed on July 23, 2014 and was notified that the "parking lever" was broken and needed to be replaced. The replacement part is on "backorder" and the dealer could not give me any timeline on when the part would be replaced. Considering this is a manual vehicle, the parking brake is needed to safely operate the vehicle. I have contacted Jeep corporate regarding my issue and have received no response. Upon doing further research, it appears this issue is common with Jeep Wrangler and many people have had incidents where their Jeep has rolled away. This is a safety issue and could eventually result in an injury or fatality. I do not feel safe operating my Jeep Wrangler until Jeep takes action to fix the problem.
- Rochester, MN, USA
I just drove my vehicle and then parked it at my home on a driveway that has a slight incline. I parked vehicle in 1st gear (6 speed manual transmission), and applied the parking brake. Approximately 10 minutes later I was in my yard and heard a muffled pop noise and then a clicking sound that resembled a roller coaster ride when the cars are being pulled up a steep hill. I turned around and saw my vehicle going down the driveway. It collided with my wife's vehicle then hit a tree. The vehicle has 2800 miles on it. When I got in vehicle the shift was in 1st gear, and brake applied. I started the vehicle and let off the clutch and the vehicle moved forward, indicating that it was in fact in first gear still. I duplicated where I parked it again and it moved backwards again. After multiple reenactments the vehicle would move until 3-5 min later it would make a sudden movement in reverse for about 6-12 inches.
- Clinton, CT, USA
Went to stop at light, hit the brake it was hard and did not engage, I stopped because I hit the car in front of me. Brakes never engaged, pulled the emergency brake before exiting the vehicle to check on the people in the car in front of me and the brakes seemed to let out air and relax. The brakes felt normal at that point. Post accident police escorted be to dealership to make sure that brakes continued to work. Dealership claimed nothing wrong, spoke to neutral mechanics and they all stated that it was a problem that would occur again and that the brakes would seem fine in the meantime. Explained this to Jeep and they said brakes were fine.
- Acushnet, MA, USA
- Jackson, NJ, USA