10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Jun 042022

Wrangler

  • miles
I had the Y03 recall done on August 30, 2021. My 2018 Jeep Wrangler JL Sahara Unlimited has 53,00 miles. On my way home from vacation, June 4, 2022, my clutch plate overheated, exploded through the bell housing and transmission, burnt the wire casing, and melted the fuel line. I had to leave my Jeep in NC and get a rental car to make it home. After being at a dealership 7 hours away from home for a week in Jacksonville, NC, I am told by the dealer that Chrysler will not honor my Powertrain warranty because the clutch is not a covered component; however, the issue that occurred with the clutch and how it occurred is exactly what both the Y03 and W12 recall said could happen. The W12 recall is still showing "incomplete in every location I've checked, including Chrysler and Mopar; however, I am being told that the simpler fix noted in the Y03 recall supersedes the W12 recall instructions - which required service techs to perform a hydraulic clutch system bleed and also perform of clutch health check procedure; whereas the Y03 skips these steps. I spoke to someone at MOPAR who told me that all components related to the recall (i.e. the clutch) have a 2-year warranty after the recall is completed, but any other components affected by the clutch failure are not covered. How can Jeep/Chrysler know there is an ongoing clutch issue specifically with the clutch plate and not honor/cover repairs that result because of it" And, how can a wire sheath and software update guarantee the potential failure is resolved if the clutch is never inspected to make sure the clutch plate hasn't already been compromised because of excessive heat" I have already filed a complaint with NHSTA, spoken to Chrysler Corporate (without any luck). Chrysler and Mopar should stand by their parts/vehicles when something catastrophic like this happens. Had the fuel line caused a fire, my Jeep could have exploded or caused a serious accident/death/injury.

- Forest Hill, MD, USA