10.0
really awful- Crashes / Fires:
- 2 / 11
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 15,075 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
While making a left turn at low speeds it seemingly felt like my power steering was disabled and I had to crank my wheel in order to make the turn. A few hours later, I get home and about 100 yards from my apartment, the 'service electronic stability control ' warning pops up. I have only had this vehicle 2 days and less than 300 miles. It's safe to say, I'm extremely unhappy with this vehicle.
- Sacramento, CA, USA
2018 Jeep jl unlimited 3.6L automatic transmission, 750 total miles. On 9/12/2018, transmission failed and vehicle was towed to dealership (mckay's Dodge/Jeep, waite park, mn). When vehicle was lowered by tow truck, about 1 liter of gasoline poured down over the exhaust system on the right rear (passenger) and onto the service bay floor. The vehicle had a nearly full gas tank at the time of the tow. If the vehicle had been driven to the dealership and the gasoline had dumped as much volume onto the muffler and exhaust system...both the vehicle and the dealership would have most likely burned. The vehicle is presently at the dealership in waite park, mn updated 10/31/18
- Clearwater, MN, USA
The contact owns a 2018 Jeep Wrangler. While the vehicle was parked outside of the contact's parent's house, it rolled away and stopped against the grill of her parent's vehicle. There were no warning indicators illuminated. The contact called all american Chrysler, Jeep, Dodge, Ram of odessa at (432) 614-0801 (located at 2510 E 8th St, odessa, tx 79762) and was informed to leave the vehicle for three weeks for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 4,695.
- Midland, TX, USA
I was stopped at a 4 way light in marion Illinois, had my Jeep in neutral with foot on the brake. The light turned green, I pushed the clutch in and the engine didn't come back on. I tried for over fifiteen min. To get it on. Finally called a tow and had it taken to the dealership that I ordered it through not even 30 days ago. They didn't look at it until 4 days later and said they couldn't recreate the issue. The issue is with the push start engines. I have a manual w/O electric doors so no auto start on a key fob. I only had 204 miles on it!! the dealership told me they've had several people take it out for drives to recreate the issue to no avail. I bought /ordered and fully paid for a brand new 2018 Jeep to not have any issues arise. Now I'm scared to drive it anywhere!
- Herrin, IL, USA
While starting the vehicle for the third time in two days after picking up the car following a PCM flash for a cruise control recall, I noticed the prnd lights flashing on the shiftier approximately 10 seconds after vehicle start. I subsequently received a cel and a "service shifter' message. I shut off the vehicle, let all displays go dark, and restarted; the cel went away. I proceeded to continue my drive home. About 10/15 min later, I noticed the lights flickering once again on the shifter. I once again elected to continue home as it was late at night. Approximately 2/3 miles later, I received errors on the start/stop and traction control systems. The vehicle appeared to go into a "limp mode" - I it would not shift out of 8th gear and I experienced reduced power and an inability to maintain the posted 70 mph. I decided to exit at the next off-ramp as I could maintain 65mph. While exiting, I noticed the gauge needles (speedo and tach) sweep and got airbag warnings. I heard the electric fan go 100% high (very loud) and I lost power steering. I pulled over to the side of the road and shut off the vehicle. After letting it sit for approximately 5 min, I restarted the vehicle and while the cel remained no other errors were illuminated or presented. I was less than 2 miles from a Jeep dealer and decided to try to continue there on access roads. About 1/8 mile down the road, I once again lost power steering and say various error messages like before. I pulled into a parking lot and aborted my attempts and called for a tow to the dealer less than a mile away. Posted are pictures of the errors read using an obd-2 scanner I had in the glove compartment. While I have driven cars without power steering in the past, it was rather difficult with the larger ~32" tires and I am not sure a crash could be prevented if a smaller person was driving.
- Galveston, TX, USA
Vehicle was parked and would not engage into a gear. I turned off and restarted and was able to get intro gear, and engine light was on, it would not get out of 6th gear, brought to dealer and they said transmission needed a re flash, and it was good, next day it would not go into gear, I shifted transfer case from 2H to 4H back to 2H and engine light was on, I was able to drive to dealership. I was told that they are putting in a new transmission and am waiting for completion. I do not feel safe with this vehicle and am looking for a buy back from manufacture, vehicle only has 1,500 miles on it. Updated 9/20/18
- Teton Village, WY, USA
The contact owns a 2018 Jeep Wrangler. While driving various speeds, one week after the vehicle was purchased, the vehicle shut down. The service transmission and the service engine indicators illuminated. The vehicle was pulled over to the side of the road and restarted, but the failure recurred. The vehicle was taken to the champion Chrysler Jeep Dodge dealer (9655 Firestone blvd, downey, ca 90241, 562-231-3500) where the technician diagnosed and replaced the module inside the transmission; however, the failure recurred. The manufacturer was made aware of the failure and advised the contact to give more time for further testing. The vehicle was taken back to the same dealer where the transmission was replaced. The contact had not yet retrieved the vehicle to determine if it was repaired. The failure mileage was approximately 300.
- Los Angeles,, CA, USA
- Apo, AE, USA