10.0

really awful
Crashes / Fires:
1 / 5
Injuries / Deaths:
1 / 0
Average Mileage:
8,070 miles

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« Read the previous 20 complaints

problem #173

Sep 272024

Wrangler

  • miles
1. Both driver and passenger front seat latches that allow seat to fold forward to access rear seats have broken at approximately 70,000 miles. This will be the second time for the driver side to be repaired. It was repaired back in 2018 under warranty when brand new and has now failed. Currently the cost to repair is approximately $500. The replacement parts are made of flimsy plastic that will break again. 2. Head unit for radio display and climate controls failed at approximately 60,000 miles. Not covered by warranty. Paid over $1,500 to replace.

- Olympia, WA, USA

problem #172

Sep 202019

Wrangler

  • miles
Within 1 year of getting our Wrangler we experienced issues with the instrument panel short circuit and also the rear camera stopped functioning. I brought it to the dealership and they said it would require hours to repair them and it wasn't covered under warrantee. I've now seen 2 recalls regarding these issues, Short Circuit: [XXX] : [XXX] While I intend to inquire about these and the latter recall is fairly new, i haven't received notice of either. Additionally, in 2022, far within my warranty, the aux battery that restarts the car for the stop/start function, failed to maintain a charge. The car shut off in the middle of an exit ramp on the highway. It was particularly concerning because the engine was stalling anytime I stepped on the brakes. I brought it in for service and Jeep charged me for the entire replacement of the aux battery since it wasn't under warranty. I'm not sure if this is a recurring issue but I wanted to bring it to your attention also. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Winthrop, MA, USA

problem #171

Aug 022024

Wrangler

  • miles
The instrument panel cluster LED screen occasionally freezes and does not accurately reflect the gear the vehicle is in, speed, etc. Recently the screen froze and continued to display P (indicating vehicle in park) even while the vehicle was shifted to Reverse and Drive. This presents a serious safety risk as the gauge cluster indicates the vehicle is in park when it is in fact in gear. Also, as the display remains on even when the vehicle is turned off the battery may run dead leaving the driver stranded. Our local dealer was unable to get the vehicle to reproduce the issue while in their shop. They advised they were not able to identify an issue. However, we have experienced this issue on 3 separate occasions. This issue was not preceded by any warning lights or audible signals. The issue first occurred at 65,540 miles in the time we have owned it. Unfortunately, I cannot say if this was an issue with the vehicle before we purchased it in July of 2024. We have video evidence of this issue, but the clips are too large to attach here. Please advise if there is somewhere we can email them.

- Clearfield, UT, USA

problem #170

Aug 012024

Wrangler

  • 45,000 miles
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 55 MPH, the instrument panel became inoperable and turned black. The contact stated that the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that the instrument panel needed to be replaced. The vehicle was then taken to an independent mechanic, where it was repaired. The contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 45,000.

- Bloomingdale, IL, USA

problem #169

Sep 102024

Wrangler

  • miles
My 2018 Jeep JL SPORT and it's electrical issues. It looses power steering and then the light show begins. Service Electronic Throttle, Service Shifter, Service Stop-Start System, Service ESC, Auto Park Disabled, No Bus, Speed Control Messaging Unavailable Service Required, Fluctuating Gauges. I have seen on YouTube how other jeep owners have this same issued a national issued that needs to be address and fix because is very dangerous and loss control on your vehicle while driving is a horrible experience that multiple people are facing.

- Bridgewater , MA, USA

problem #168

Aug 242024

Wrangler

  • miles
After starting the Jeep Wrangler it will not shift into drive and it says shifter needs service, then ABS needs service start stop needs service, it keeps flashing these warnings. It can sit for a hour or day then becomes driveable, took to local mechanic he says it's a Jeep dealer problem (had several people with this problem) they did repairs, but call them and they say never heard of this problem. It's a 2018 Jeep Wrangler.

- Snohomish, WA, USA

problem #167

Jul 012023

Wrangler

  • miles
The sensors, in particular the blind spot warning, randomly light up and stay on until the vehicle is turned off. Radio and navigation system randomly shuts off, and check engine light goes on and off randomly. While driving at night, my entire dash flashed a red warning that there was no oil in the vehicle. I immediately pulled over at a gas station. It was dark, I couldn-??t see, and it was 2am in a town I was unfamiliar with. I added 1 quart of oil ( I couldn-??t really see the dipstick). The warning light went off, and the check engine light came on. I went 30 minutes to my destination and had the car towed to the dealership the next day. They said it was an o2 sensor, and that there was TOO MUCH oil in the vehicle so they drained it and did an oil change. I picked it up, drove less than 5 miles, and the check engine light came back on. I immediately returned to the dealership. They had it for several days before telling me that I had to replace the Catalytic Converters (2 of them) because I had overfilled the oil. They deemed it my fault. Since then the sensor problems continued, and the check engine light would randomly go on and off. Now it-??s at the dealership again because it was leaking oil after an oil change. The dealership, and inspector from my extended warranty are saying that it has a blown engine because there was too little oil (in spite of NO SENSOR going off warning that the oil was low). Extended warranty inspector wants me to authorize a complete engine tear down for further inspection ($7000) and the dealership says I should just replace the engine ($11,000).

- Fair Oaks, CA, USA

problem #166

Sep 032024

Wrangler

  • miles
Since the purchase in 2018, the radio screen stays black for several minutes after starting. Dealer says nothing is wrong but replaced it once. Death wobble is back after recall of steering dampener.

- Kingsport, TN, USA

problem #165

Aug 062023

Wrangler

  • miles
See attached document for complaint

- Collettsville, NC, USA

problem #164

Aug 082023

Wrangler

  • miles
1. The power steering, gauge cluster, multifunction display, wipers, door locks, ignition on/off, blinker and most other electronic aspects fail or operate without command. 2. The speedometer does not show speed, power steering fails entirely or intermittent including in turns, turn signals fail to indicate, traction control shows failure, abs shows failure, 4wd shows failure, airbags show failure. Vehicle turns off while on highway due to fuel sensor indicating empty even though the car is filled with at least half a tank. 3. Yes, multiple times, Demontrond Jeep Conroe, Tx 4. Yes by Demontrond Jeep Conroe, Tx 5. All warning lights illuminate at time of failures. No lights were observed before initial failure. Failures began August of 2023.

- Montgomery , TX, USA

problem #163

Jun 102024

Wrangler

  • miles
Service Shifter indicator comes on and check engine light comes on. All electronics go crazy and power steering is completely lost.

- Highland Heights, KY, USA

problem #162

Jun 192024

Wrangler

  • miles
I have been having electrical problems with my jeep for a couple of months. I took it in to my jeep dealer that found over fifty problem codes. They cleared the codes and drove it for 180 miles over two weeks and could not get anything to duplicate. Some codes- service shifter, abs not communicating, engine light, no speedometer, sway bar service, service 4 wheel drive, cruise control off, remote start off, and more. They had me take it home and let them know if it continues. It did so I took it to a different mechanic and he came up with 72 codes and he couldn-??t track any of them to a source. So I picked it up today and on the way home on the interstate curved overpass going 65 it suddenly veered to the right at the retaining wall. The power steering quite. It was all I could do to keep it from hitting the wall. If it would of been my wife driving she would of wrecked. I was almost home and was able to muscle it home barley able to turn into the drive way. After a while I went back outside and started it and the power steering worked just fine.

- Boise, ID, USA

problem #161

Apr 152024

Wrangler

  • miles
ABS Module, confirm with dealer ship and automotive shop. Loss of power steering, lost use of drive shaft, car completely stalled on main road.

- Magnolia, TX, USA

problem #160

May 132024

Wrangler

  • miles
Several electrical issues, vehicle issues tying back to the CAN BUSS. The vehicle throws several codes and several components quit working. I lost powering steering at 80 M.P.H and had to fight the vehicle not to wreck out. Then the power steering comes back to function again almost causing me to wreck out. Traction control also stops working when this issue occurs, which is also incredibly dangerous. The vehicle then starts jerking and becoming unresponsive. New batteries, changed Can Buss connectors and no solution. There are hundreds of reported issues with this on the forums. Chrysler and Fiat should be held responsible. These issues are going to be the cause of someone's death. Just because this incident did not involve a "crash, fire or death" does not mean the next will not.

- Royse City, TX, USA

problem #159

May 012024

Wrangler

  • miles
The bottom electrical panel for the fuse box went out a few months ago for the wipers we have fixed the wiper motor, wiper relay, wiper switch and still nothing was told by the jeep dealership that they had 4 other jeeps have the same issue and it was this part that went out

- Eugene, OR, USA

problem #158

Apr 222024

Wrangler

  • miles
Every dash warning lights come on, radio cuts off, steering loss occurs, have to fight steering to get pulled over, turn it off and back on, sometimes resets but not always. Issue happens at random but the last time it occurred around a curve, nearly went off the road because of the steering loss. Had all the wires and grounds cleaned & checked, all batteries are good, alternator is good, all relays are good.

- Fort Lupton, CO, USA

problem #157

Mar 172024

Wrangler

  • miles
The Wrangler will shift out of gear and into neutral and steering become very hard and difficult to maneuver while accelerating from a stopped position and at times at highway speed. On the highway one can coast to the side of the road and shut off engine and restart and move again. This can also be done at an intersection but big safety concerns when pulling onto a highway with traffic, Multiple check lights will come on including check engine, stability control and service shifter. The Jeep has been taken to the dearer for repair to no resolve. Codes are cleared and problem persists. Began at about 70k miles and has persisted since.

- Lingle, WY, USA

problem #156

May 012023

Wrangler

  • miles
Began receiving hundreds of error codes. The vehicle, while operating, would have the lockers engage, disengage, wouldn't start suddenly, ABS activated, sway bar disengaging, and other things. This represented a tremendous saftey risk for any occupants and was quite frightening. We had it at the dealership several times. We spent $1000 replacing both batteries and all harnesses were checked. The problem improved but never was fully resolved. Now a year after all of that work, we are experiencing more problems again.

- Tulsa, OK, USA

problem #155

Feb 012024

Wrangler

  • miles
I have had the rear defroster tab re soldered at dealer under warranty. I don't use the rear defroster because it is parked in garage. After a cold spell at the end of January 2024 heading out on road trip I turned on the rear defroster, 5 minutes down the road the rear window exploded sending glass everywhere. When inspecting the broken window I noticed a burn mark on a sticker where the tab is connected to the glass. This could have caused an accident if traveling on the highway. Jeep has been repairing window tabs when they should be replacing the entire window.

- Lenoir City, TN, USA

problem #154

Jan 032024

Wrangler

  • miles
My vehicle defrost was on for the back defroster on my way to work as it was one of the coldest days where I live. I work for the fire department and work 48 hrs on. The second day of my shift one of my coworkers noticed the back window broken out on my jeep. Upon looking at what caused it there is burn marks where the rear defrosters touch the window. I initially called the police but they agreed the window was broken due to the rear defroster wires burning the window causing it to break out. Jeep sent out an engineer and is denying all liability. There are TONS of people reporting this on the jeep forums/blogs. I have pictures to prove the burn marks. It appears it happens so often that a jeep sales company -??Quadratec-?? is sold out of replacement rear windows. One guy posted on the Jeep Forum it happened while he was driving 70 on an interstate. Another gentleman posted it happened two times to him as his rear window just broke out. There are tons of pictures on the Jeep blog as well. I have several pictures of mine and it-??s still broken. I-??m due to get it repaired on Monday Jan 29, 2024. I can forward all my pictures if need be.

- Saint Augustine, FL, USA

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