The screen to my jeep is delaminating and is almost unusable. I can't even turn the screen off now and the car will try to make SOS calls and call people from my phone. It will turn on directions automatically. I almost ran over a pedestrian because I was distracted with the screen trying to hang up from a phone call that the car automatically dialed. My [XXX] son just started driving this vehicle and I worry for his safety and the safety around him. If I almost caused a fatal car accident because of this issue with many years of experience, what will happen with a newly driver that can't handle any distractions? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Eden Prairie, MN, USA

After having to have my transmission and clutch system replaced because it all blew up, upon receiving my jeep back afterwards more issues have now arised. Cluster lights all light up, as well as the speed indicator doesn't work. The traction control and sway bar connection go sporadically on and off. The radio shows no signal the back up camera doesn't work, the steering wheel locks up while I'm driving and causes me to have to pull over but I can't pull off to the side because the steering wheel is locked.

- Fayetteville, NC, USA

While driving the transmission and clutch system blew up. And I mean that in the literale sense. Sparks and a big flash. Unfortunately, I was an hour away from where I live. This caused me to have to find a way home and find a tow company that would be able to pick up my jeep on the side of the highway, tow it an hour to me. I couldn't afford that, so it was taken to the Chrysler dealership there and it was there for a month before they could work on it due to the parts having to be ordered and shipped in. Once the entire clutch system and transmission fully replaced I have to find a way to go back and pick it up. It was after hours when I finally got to it. That's when the mechanic that worked on it researched and found the recall for the transmission and clutch system because they would blow up. Just as mine did. But the next set of problems started as soon as I picked my jeep up. Pulls to the right when braking, push start won't start saying the fobs are not detected while I'm holding them in my hands. All lights on cluster go off randomly, the steering wheel locks up while I'm driving causing more danger. The traction control, sway bar will go off and on as well as the push start will not turn off. I did manage to take a short clip of this happening while I'm driving.

- Fayetteville, NC, USA

The contact owns a 2018 Jeep Wrangler. The contact stated that the center of the instrument panel went black intermittently. The contact turned off the vehicle, waited for a while, and restarted the vehicle and regained instrument panel functionality. The contact became aware of NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,000.

- Estill Springs, TN, USA

The instrumental panel started blinking two days ago and now is completely out. I'm unable to read speedometer or my gas gauge.

- Kokomo, IN, USA

Having issues with the instrument panel cluster. It intermittent flickers and has gone black several times. The issue is the same as recall 30B from Mopar. My VIN is not included in the recall even though it falls under make, model and years affected. I feel that it should be replaced due to safety concerns. This issue has happened 4 times in the last month.

- Coventry Twp, OH, USA

The contact owns a 2018 Jeep Wrangler. The contact stated while driving at various speeds, the instrument panel intermittently displayed the mileage, fuel gauge, and speedometer. In addition, the contact stated that the failure had progressively worsened. The vehicle was taken to a local independent mechanic where it was diagnosed and determined that the instrument panel needed to be replaced. Upon further investigation, the local independent mechanic related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 79,000.

- Goffstown, NH, USA

The contact owns a 2018 Jeep Wrangler. The contact stated that the instrument cluster went black and remained black for approximately 2 days. The failure occurred approximately 5 times within 2 weeks. The vehicle was taken to the dealer who confirmed that the VIN was not included in NHTSA Campaign Number: 24V652000 (Electrical System). The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed the VIN was not included in NHTSA Campaign Number: 24V652000 (Electrical System). The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 45,000.

- San Mateo, CA, USA

1. Electrical System: Instrument Cluster/Panel. AN Instrument Panel That Fails TO Display Critical Safety Information, Such AS THE Speedometer or Warning Lights, CAN Increase THE Risk OF A Crash. My VIN said there is no recall for this and my vehicle has this problem. 2. Blind Spot Warning becomes disabled and errors out periodically even when there are no issues with sensors and sensors are cleaned. When error occurs, the Blind Spot Warning lights remain active even when there are no objects in the blind spot.

- Las Vegas, NV, USA

The contact owns a 2018 Jeep Wrangler. The contact stated that the instrument panel was inoperable. The vehicle was taken to an unknown dealer, where the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall due to the manufacturing date. The failure mileage was approximately 80,000.

- North Charleston, SC, USA

The instrument cluster panel on my 2018 Jeep Wrangler shut down in December, 2024, with no advance warning. I purchased my Jeep in March, 2019, and per my dealership, it currently has 38,488 miles. I was told that I would have to bring my Jeep and leave it with them so they could order the part and replace the instrument cluster panel. They advised the repair would be completed by 1/3/2025. When I contacted them on 1/3, I was advised that the instrument cluster was on back order and had no additional information as to when it would be received. I have received no further information from the dealership. However, I found that there was a recall by the FCA US LLC on this part which included 2018 Jeep Wranglers. I called the FCA US LLC Customer Center on 1/7/2025 and after being on hold for 90 minutes, I finally was able to speak with -??Dave-?? and explain the issue. Although he advised that my Jeep was not recalled, he created my Case #[XXX], and advised the Specialty Department would call me within 1 business day. As of today, 1/10/2025 I still have not received any such call, nor have I heard anything more from the dealership. How am I supposed to get this fixed when nobody is able to help me?! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Pineville, NC, USA

While driving my instrument cluster went blank, therefore not displaying critical safety driving information. There were no warning messages or alerts. It has been confirmed by an independent service center.

- Longs, SC, USA

The contact owns a 2018 Jeep Wrangler. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 23V116000 (Power Train). The vehicle was repaired. The contact stated that after retrieving the vehicle, the vehicle intermittently failed to start. There were no warning lights illuminated. The vehicle was towed back to the local dealer and the contact was informed that a diagnostic test needed to be performed; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

- Lakeville, MA, USA

Was using the heated steering well smelt something burning, then the heated component did not work

- Grand Haven, MI, USA

My vehicle started showing the airbag light on and it ended up being the clock spring, many jeep wranglers have being recalled because the same issue. The clock spring is the one that controls cruise, airbag, horn, traction, etc. i took it to the dealership and they said the vehicle was showing the B1B02 code, witch the the same why all the other jeeps were recalled but there is not a recall yet for my year. I want to people be aware of the importance of it, because in a crash the airbag will not deploy and even not in a crash the cruise control could malfunction anytime. I got my vehicle repaired today for a total of $1137 that wasn-??t covered my extended warranty because they alleged the clock spring/airbag problem is reported very often. This is a really safety matter for all the jeep owners!!!

- Deridder, LA, USA

While driving at 55 mph the brake light, service abs system, check engine light, service 4wd, service transmission, loss of power steering, and engine cooling fan ran very fast. I was lucky to pull off the road and put the vehicle in Park. The 4 Way flashers would blink erratically. Engine still running wouldn't come out of Park. I turned the vehicle off.l let it set a few minutes. I then restarted the vehicle and it shifted into gear and drove home with the check engine light on. The next day it had no check engine light.

- Palmyra , PA, USA

The navigation/radio screen has delamination. At first, I thought it was just cosmetic. Starting in July of 2024, it started doing things independently, such as changing channels, the source, and switching between navigation and backup camera; on [XXX], it started turning on Bluetooth and calling 911. I can not turn it on because it continues to call 911. The vehicle only has 20,900 miles. The local dealership and Jeep are aware of the problem and have offered to repair it at a cost to me. This is a manufacture defect that needs to be fixed/recalled by Jeep. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Delaware, OH, USA

The contact owns a 2018 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the instrument panel became inoperable. The contact stated that the instrument panel failed to display as needed and was blank. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 61,500.

- Ashville, AL, USA

The contact owns a 2018 Jeep Wrangler. The contact stated that while the vehicle was parked, the contact attempted to start the vehicle, and several unknown warning lights illuminated and the vehicle shut-off independently. The vehicle was driven to the dealer to be diagnosed and the contact was informed that the battery needed to be replaced. The VIN was not included in NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM). The manufacturer was not notified of the failure. The failure mileage was 70,000.

- Leland, NC, USA

Incident date: [XXX], electrical problems causing loss of steering, 65 miles per hour, EXTREME action required to keep on road. 2018 Jeep Wrangler Unlimited Sport (4 door), 3.6L engine, bought new July 2018, Everett Washington. RPM and speedometer gauges went to zero, loss of power steering, all dashboard warning lights blinking on/off, digital speedometer only showed dashes (- - -) windshield wipers came on scraping bare hot window (outside air temperature 104 degree F), radiator fan went full on, engine kept running but miss-firing/rough, managed to get off freeway and stopped, turned off ignition for 5 minutes. On restart, all errors (except Check Engine Light) disappeared and car appeared normal, no stored warning messages. This is second occurrence. Picture is similar to my errors (it is from Jeep Forum, [XXX] Location: [XXX]. What is going to happen if I am off road and it dies" Or on a Los Angeles Freeway" I might be dead. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Florence, AZ, USA