10.0
really awful- Crashes / Fires:
- 9 / 1
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 7,022 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
While driving at highway speeds the vehicle drifts all over the lane requiring constant correcting to keep vehicle in lane. The steering has a very loose feel which could cause driver to lose control and crash.
- Purlear, NC, USA
In cold weather the steering locks while driving. I am able to turn the steering wheel about 1/2 an inch and that is it. The issue lasted for 6 miles while I was in traveling in Montana. I was driving below 25 mph on paved and gravel roads. The temperature was below 35 degrees. I love in California and the weather have not been that cold so I hasn't occurred since then. Unfortunately I do not have a video, I was too concentrated on not crashing.
- Los Angeles, CA, USA
Violent steering wobble occurs after traveling over uneven road surfaces at highway speeds, making the vehicle extremely difficult to control. Vehicle is a stock jl Wrangler unlimited sahara with less than 10,000 miles. The condition has occurred since the vehicle was new, and a simple bump, bridge joint or pot hole can set the vehicle into a death wobble at speeds above 60 mph.
- Rockville, MD, USA
With about 1100 miles on this brand new Jeep I hit a bump on the highway at 65-70 mph. The Jeep started to shake violently and I had all I could do to hold on to the steering wheel. If you slow down to under 40 mph the shaking stops. Ever since anytime I am on a highway at 60 mph or more even a bridge joint will cause the Jeep to go into it's shake, rattle, and roll routine. I can always stop it by immediately slowing down but in heavy boston traffic this is simply not a safe alternative. For a $40,000 vehicle that has hardly been driven yet I think this is a manufacturing defect that is extremely dangerous. I hope you will take it seriously as this defect has been going on in Jeep for years and it has not been addressed. If you don't think it's a safety issue you take it on rte 128 at rush hour and get back to me when it gives you a heart attack.
- West Brookfield, MA, USA
Have a front end and steering wheel shake at highway speeds when hitting bumps.
- Chicago, IL, USA
Right around 7000 miles, I began experiencing death wobble at various speeds. The death wobble is initiated when speeds are greater than 35mph and the Wrangler hits an imperfection (bump, sewer cap, highway bridge expansion gap, pothole, etc). The Wrangler's steering wheel begins shaking/oscillating violently back and forth and does not stop until the vehicle speed is brought down to a stop. This is no fun when it happens to you at highway speeds. I have reached out to fca but they told me this is normal for a fixed-axle/solid-axle vehicle. This is not normal, it is actually quite dangerous. I am afraid to drive my vehicle.
- Chicago, IL, USA
The contact owns a 2018 Jeep Wrangler. While driving 55 mph or more, the steering seized. When driving less than 55 mph, the vehicle operated normally. The vehicle was taken to scranton Dodge Chrysler Jeep Ram (located at 1146 Wyoming ave, scranton, pa 18509, (570) 344-1261) to be diagnosed, but the mechanic was unable to retrieve a fault code or duplicate the failure. The contact stated that the failure was intermittent and seemed to occur during colder temperatures. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 17,000. The VIN was not available.
- Lake Ariel, PA, USA
While driving on a highway, construction zone on a speed below 55, suddenly the steering started to wobble. Steering took a 45 degree to the right and was about to hit a car next but gained control back by holding the steering tight and steering to left, lost control fo the vehicle for almost 30 secs and reduced speed to 20 mph turning on the emergency blinker (this was on a freeway). Awaiting to schedule a service appointment with the dealer.
- Parker, CO, USA
When driving at speeds over 50+ mph and hitting a bump in the road, the steering wheel will shake violently until speed is reduced to below 40 mph. The dealer has serviced it twice trying to add a dampener however this does not fix the problem. Dealer now says the problem most likely can't be fixed.
- Weddington, NC, USA
Feels like a death wobble. Hitting a bump on the highway caused major shaking in the steering. Had it at the dealer once and they replaced the steering damper. Happening now again
- Monroe, OH, USA
When driving on the highway, or at speeds above 60 mph, if there is a change in the road, such as a pot hole, a dip in the road or an overpass transition, the steering wheel shakes violently until the vehicle comes to a complete stop or under 50 mph. The vehicle was taken in to the dealership for repair and picked back up the 27th or December. The shaking steering wheel started back up again 1/10/19. The vehicle is currently waiting to be dropped off at the dealership in two weeks when a loaner will be available.
- Streetsboro, OH, USA
Driving on the 355 tollway driving 76 mph, I went over a bridge that had a slope (bump) and the Jeep started shaking violently. The steering wheel was uncontrollable. Being in the middle lane I had many "near misses" of other cars potentially hitting me. I let off the gas peddle and had to pull over before the shaking stopped. Being the family car, I am no longer driving in fear of an accident may occur. I contacted the service department but am hesitant to drive the Jeep there.
- New Lenox, IL, USA
Loose steering, wandering on the road and difficulty staying in a straight line when on uneven roadways. When going over bumps the vehicle pulls to one side or the other and when you try to correct it the steering over-corrects and you get into a back and forth wobble. At highway speeds this is very dangerous.
- North Easton, MA, USA
Steering is sloppy. The vehicle wanders and takes significant effort and constant adjustment of the steering wheel to keep it in the lane. Too much free play in the steering. This happens at any speed even at 30mph.
- Indian Rocks Beach, FL, USA
Extreme shaking in the front end when hitting any bump in excess speeds of 50+mph
- Baltimore, MD, USA
I had the Jeep serviced by the dealer for the steering failing and the death wobble. They replaced the damper told me it was repaired. While driving in the highways the car began to shake uncontrollably.
- Forked River, NJ, USA
While driving the vehicle lost control of the steering causing me to almost hit a car on a city street traveling a normal rate of speed
- Forked River, NJ, USA
*update* been to the Jeep dealership 4 times and going back for a 5th for the "death wobble" and "wandering steering". they've tried to fix the wobble, by replacing the stabilizer/damper with an after-market, which they completed, but problem still exists. Sidenote* I opened up a case w/ fca and they are telling me this should have never been done but may have been done because the oem new model stabilizer was on back-order. Replaced the after-market stabilizer/damper and put on another oem and yet, the issue still exists (death-wobble). "steering wandering" has never been fixed. I've got another appt. At another Jeep dealership on 1/14/19. Will update after my appt. To see if there's an improvement.
- Royal Oak, MI, USA
Driving down the interstate at 70mph went to turn left and the wheel became vary hard to pull and finally broke free and went hard to the left had to hit brakes and fight the wheel to get control...
- Ravesnwood, WV, USA
- Nevada City, CA, USA