10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,219 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #12

Aug 292020

Wrangler

  • miles
It has happened several times since we got the vehicle. There are times we are on the freeway and we press the gas but the car slows down and makes a horrible sound then after a little while we wiggle the shift handle and move it around to make it go. It has been very scary. Also the car has turned off when stopped at red light. We called the dealership and they just turned off the auto start. They told us we do not have extended warranty and that was it. Also the steering wheel gets locked up. We just pray that nothing happens to us. Could you advice please.

- Duette, FL, USA

problem #11

Nov 172022

Wrangler

  • miles
Driving my vehicle and around 20,000 miles had all lights come on. Lost power steering wind shield wipers randomly going off and then it goes away once powering off. I took it to my dealer and they worked on it and said nothing was wrong. A week later it happened again. This time the vehicle wouldnt turn back on for about 30 minutes. Going threw a round a bout I will randomly lose all control and almost crash. I have had at least 4 or 5 close calls do to no power steering and lose of traction control. No dealer or mechanic can figure it out. It is throwing 37 codes. HUNDREDS OF PEOPLE ON THESE JEEP FORUMS HAVE HAD THE SAME ISSUE FOR THE SAME YEAR. NO ONE CAN FIGURE IT OUT. SEVERAL HAVE CRASHED. MY WIFE HAS ALMOST DIED WHEN SHE LOST TRACTION CONTROL IN A BLIZZARD. It has been months and now my vehicle is up to 42000 miles and its sitting there because now I'm to scared to drive it. It gets stuck in park and randomly powers down. This is a serious safety hazard and someone is going to get killed from a crash if this isn't addressed. All codes are related to ABS and CAN BUS but it has only fixed about 5% of the vehicles when they replace those parts. COME INSPECT IT YOURSELF I AM AVAILABLE ANY TIME!!!

- Provo, UT, USA

problem #10

Nov 232022

Wrangler

  • miles
While driving my vehicle on a major highway several lights came on and I was notified that the antilock break system had been disengaged while driving. The vehicle beI was terrified driving this vehicle down a major highway with no shoulder lane but manage to make it home after pulling over several times when the vehicle seamed loose control. Once the vehicle was started the next day the following malfunction were emailed to me. The vehicle would not turn off for several hours, windshield wipers were running while in the off position, and the screen indicated that the vehicle was a rubicon, despite it being a Sahara. It was incredibly alarming not being able to turn this vehicle off after several attempts. The vehicle eventually turned off but upon restarting the vehicle the malfunctions would occur in addition to not being able to shift gears. 2) Powertrain Malfunction Indicator Light Electronic Throttle Control (1) Brakes & Suspension Antilock Brake System (1) Safety Air Bags

- Bastrop , TX, USA

problem #9

Nov 232022

Wrangler

  • miles
While driving my vehicle on a major highway several lights came on and I was notified that the antilock break system had been disengaged while driving. I was terrified driving this vehicle down a major highway but manage to make it home after pulling over several times when the vehicle seamed loose control. Once the vehicle was started the next day the following malfunction were emailed to me. The vehicle would not turn off for several hours, windshield wipers were running while in the off position, and the screen indicated that the vehicle was a rubicon, despite it being a Sahara. It was incredibly alarming not being able to turn this vehicle off after several attempts. The vehicle eventually turned off but upon restarting the vehicle the malfunctions would occur in addition to not being able to shift gears. 2) Powertrain Malfunction Indicator Light Electronic Throttle Control (1) Brakes & Suspension Antilock Brake System (1) Safety Air Bags

- Bastrop , TX, USA

problem #8

May 202022

Wrangler

  • miles
The dash glitches and lights up all of the warning lights, speed and fuel goes up and down then the engine idles high despite not shifting/touching anything. Then it it completely locked up and cannot shift out of park. If it sits for a while occasionally it will start and only have check engine light on and allow you to shift to drive however while driving I have had the entire dash light up and speedometer/rpms going up and down causing it to run higher. It has been back to the dealer twice now for same issue that was supposedly fixed. It says service shifter, my abs are not working and electronic stability control needs service amongst other things. It is very scary when this has happened while driving on the highway with my children in the car and the fact I never know if I will be able to make it to or from work/picking up kids or if I will be stuck in drive/have engine shut off while driving. This has happened more than once in my 3 weeks of purchasing this vehicle and I am scared for our safety. I have had the codes read prior to going to the dealership and it says multiple things are malfuntioning

- Burlington , IA, USA

problem #7

Feb 072022

Wrangler

  • miles
When pressing on the breaks, the brakes required moderate amount of force to push in order for the vehicle to come to a complete stop or to yield, there is a loud hissing, leaking sound that is also heard from under the hood. This noise does not seem to go away even after taking it back to dealership to get it diagnosed, the brakes remain a little hard to press on as well. The dealership said it was a vacuum booster brake that was wearing out so they switched it but the noise remains the same and so does the forge to push down on the brakes. This is a dangerous factor to be dealing with as the brakes are something that is used constant in a vehicle to idle your car or to stop. According to the dealership this complaint is very common amongs other Jeep owners about the brake not functioning 100%, there are no warning signs or lights that ever popped up as well. Please help fix this can cause death if brakes fail at some point while I own the Jeep.

- San Antonio, TX, USA

problem #6

Apr 102020

Wrangler 6-cyl

  • 3,800 miles
While drive for 30 minutes the Jeep has a complete malfunction with all electrical components and was unable to shut off engine, and ABS, power steering, gear shifter, electrical gauges, auto start stop engine shut off and navigation system. Jeep only has 3800 miles on it. My family of 5 were all in the vehicle on the freeway when the Jeep electrical system started shutting off and on. We pulled into our street and the Jeep would not shift gears or turn off the engine. This put us in an unsafe position not know if the vehicle was going loose control. I pulled over but the Jeep would not shift and ended up blocking traffic. We felt unsafe and any speed, very scary for our family. [xxx] driver and owner information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Spring Valley, CA, USA

problem #5

Nov 052019

Wrangler

  • 4,500 miles
The car have multiple defective parts including steering column control module, console shift module. The car have a hard time shifting in to appropriate gear. Those defective parts cause ABS to fail. Wheels keep getting locked when breaking, leads to increased breaking distance.

- Wyoming, MI, USA

problem #4

Dec 292019

Wrangler

  • 5,963 miles
My power steering has completely locked up multiple times while driving on freeways, highways, and residential streets. This issue has occurred in all types of weather, including rainy days and dry days, so that doesn't seem to have any sort of impact on the issue. When the power steering locks up the vehicle throws around 50 codes, which the dealership has reset more than once. Each time the steering locks up I have to slam on my breaks and turn my car on and off multiple times until the steering starts working again. I have taken my Jeep to the dealership twice - on 11/30/2019 and today (12/29/2019) - and have called many, many times trying to get this issue resolved. No one seems to care or know how to solve the problem. I picked my Jeep up from the dealership for the second time earlier today, and my steering completely locked up again after driving it 20 miles. This time not only did the steering completely lock up, but the breaks were malfunctioning as well. Each time I take my Jeep to the dealership they claim that the issue is related to the sway bar disconnect, which makes no sense. Based on my research there and many, many stock 2019 Wrangler that are having the exact same issue. If this issue isn't taken care of with a sense of urgency, someone is going to end up losing their life. I am tired of going to the dealership and being pushed out the door each time being told that the issue is fixed when it clearly isn't. what is it going to take for this issue to get resolved?

- Buckley, WA, USA

problem #3

Nov 262019

Wrangler

  • 12,170 miles
Driving 45mph on highway, Jeep lost power steering, warning lights flashed brakes applied automatically. Shifter service and transmission problem. Car was restarted after struggling to get to side of highway. Restarted Jeep and power steering came back temporarily but it happened about 7 miles down road this time the shifter locked up after restart.

- San Francisco, CA, USA

problem #2

Sep 232019

Wrangler

  • 6,200 miles
Jeep is still loosing control when you go over any uneven pavement on highway going over 60mph after I did the recall almost killed my self, brakes brake extremly hard and dont stop without jerking you forward

- North Miami, FL, USA

problem #1

May 282019

Wrangler

  • 6,000 miles
I recently rented a 2019 Jeep Wrangler from avis at mccarran airport in las vegas. The avis vehicle number was 90380010. The rental agreement number was 420140943. The vehicle had an aftermarket piece of electronic equipment installed by avis under the driver side dashboard, probably a gps device of some kind. The device was plugged into the vehicle's electrical system on the left hand wall of the passenger compartment, with a cord about 12-18 inches long stretched out under the dashboard. The device was very poorly installed. While I was driving, the device dropped out from behind the dashboard, and the cord wrapped itself around the brake pedal, with the device itself falling immediately behind the pedal. The actual device was about 2 inches by 3 inches. It blocked the brake pedal, reducing available braking by 80 percent. Fortunately, I was traveling at a slow speed on a quiet street and was able to bring the car to a halt.

- Media, PA, USA