10.0

really awful
Crashes / Fires:
1 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
5,072 miles

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problem #54

Feb 122024

Wrangler

  • miles
I have a 2019 Jeep Wrangler JLU, which currently has a recall out because the clutch pressure plates are apparently bad. I realized today that the symptoms of that recall are EXACTLY what I have been experiencing for several months now. I went to the local Jeep dealer (Wallace Jeep in Stuart, FL) and they said there was nothing they could do because Jeep has not put out parts to remedy the recall yet (even though it's been about a year). They confirmed that clutches have been a problem and it is a serious issue, but I would have to continue to drive it until Jeep put out parts. This is extremely unsafe and the fact that they know how unsafe it is and are still telling customers to drive it until they get the parts figured out is ridiculous.

- Jensen Beach, FL, USA

problem #53

Nov 012023

Wrangler

  • miles
I bought this 2019 jeep wrangler and it is still under manufacturer warranty on the transmission and the steering damper. The transmission in my car was leaking bad and I took it to the jeep dealership and they did not know what was wrong or how to fix it. They are all incompetent and stupid and unprofessional and know nothing about cars also the recall on the steering damper was done 2 years ago and now I had to replace it because the car was dangerously shaking very bad. The transmission is still under manufacturer warranty and I took it to another shop and he fixed the leak in the transmission and he said it-??s it-??s the cooler line connector in the transmission so this repair that cost me 478 dollars should be refunded to me from Jeep manufacturer since it-??s still under warranty

- Hoover, AL, USA

problem #52

Jan 112024

Wrangler

  • miles
A safety Recall of the Clutch assembly was put out in February of 2023. No dealerships in a 50mile radius of my location had the parts available to perform the necessary corrective repair and vehicle update at that time. I was told I would be notified of parts availability. It is already 2024 and 11 months later and my vehicle is still at risk of catching on fire and there is still no available parts for performing the repair.

- Buda, TX, USA

problem #51

Feb 232023

Wrangler

  • miles
The contact owns a 2019 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Virginia Beach, VA, USA

problem #50

Oct 102021

Wrangler

  • 38,500 miles
The contact owns a 2019 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure listed in the recall prior to the recall being announced. The failure mileage was 38,500. VIN tool confirms parts not available.

- Prospect, KY, USA

problem #49

Oct 262023

Wrangler

  • miles
My 2019 jeep wrangler steering wheel starts to vibrate then shake and then the car shakes while I am driving on the highway. It happened 4 times in the last week. One time last week, 2 times last night and once tonight while driving on the highway.

- San Antonio , TX, USA

problem #48

Mar 032023

Wrangler

  • miles
Clutch failed for the 3rd time, there is another open recall for the clutch that states the pressure plate can fracture and damage the clutch. in 4 years the vehicle has had 3 clutches replaced, 2 of the 3 i was made to pay for and Jeep is refusing to reimburse. While driving 70 on a highway, there was a burning smell that started, when pulling over, there was a loud bang and the vehicle began to shake. Pulled over, had son in car, we both got out because of the smell of smoke and fear the vehicle was on fire. Previous recalls updated software to give a warning when the clutch was hot. There where NO warning lights that went off as stated for a hot clutch. The clutch pressure plate had fractured and pieces were projected out of the clutch and blew a hole in the transmission. The damage required a new clutch assembly and a new transmission. Jeep refused to pay for the damaged clutch, it was $3600, but replaced the transmission. There have now been 7 recalls in 4 years. There have been 3 new clutches in the vehicle, each time the Jeep was in for repairs for 3 to 4 weeks at a time. Sometimes parts took over a week to be delivered. Dealerships never have courtesy vehicles and i have had to make due myself each time, over a month once. It has cost me over $7000 and there is no fix in site, estimated for early to mid 2024.

- Plainville , MA, USA

problem #47

Oct 092023

Wrangler

  • miles
NHTSA Recall Number 23V-116 was created in March, 2023, and still the manufacturer offers no remedy. How long do they get to remedy the recall issue, and if they don't by that date what recourse does an owner have? Thank you!

- Covina, CA, USA

problem #46

Dec 142022

Wrangler

  • miles
We started experiencing a problem with our clutch on our manual transmission 2019 Jeep Wrangler Sport in December 2022. It felt like it would slip out of gear on its own, sounded like when someone first learns how to drive a manual and grinds the clutch. The dealer couldn't figure it out. Kept getting worse. Multiple trips back to the dealer. Mind you at the time this car was 3 1/2 years old and only had about 40,000 miles. Finally we found out there was a recall in February 2023, and the dealer told us there were no parts or no solution yet. This car is my wife's daily driver. I called the dealer back a couple months later, no update yet, Jeep "was working on it", hoped remedy would be available by end of June. Kept calling back every month or two, same story. I drove the car for the first time in a while in July and realized it was not safe to drive. Constantly slipping out of gear, couldn't get it going fast enough. Decided to read the recall again and realized it said it was a fire hazard. My dealer called and was told still no remedy, now they tell him hopefully end of Q3, so I asked the service manager to please get me into a loaner on Jeep. They did this. This is almost 2 months later, still no remedy. It's fantastic how Jeep can spend millions on fancy advertisements with Derek Jeter, yet because the people who own clutch vehicles are such a small percentage it seems our safety is not a priority. I can't believe a major car manufacturer has taken over 7 months knowing there is a safety issue and still no remedy.

- Fort Wayne, IN, USA

problem #45

Sep 062023

Wrangler

  • miles
I got letter from MOPAR back in February 2023 stating there could be a problem with my Jeep. At the time there was not problem. A week and a half ago around Aug. 23, 2023 my jeep started smelling hot while driving and there is a rattle between 3rd and 4th gear. My jeep is a manual transmission. I took it to LaFontaine Chrysler Dodge Jeep Ram of Clinton, 1111 W Michigan Ave, Clinton, MI 49236; www.lafontainecdjrclinton.com. They told me it would be $1100 to just look at my Jeep and diagnose it, after confirming it was the clutch that is the problem. They proceeded to tell me it would be $3600 to repair the clutch. They never told me there was an open recall on my Jeep. I remembered getting the letter in the mail from Mopar so I found it. The recall was indeed for the clutch. The dealership never even mentioned the recall. They just wanted me to pay for the clutch. I called them back and asked them why they didn't tell me about the recall. They told me that it wasn't a "real" recall yet. I told them I looked it up on their website and it said it was. He told me since there is no remedy I just have to pay to have it fixed. He offered no other alternative so I am without a vehicle. I called Mopar to try to complain but they said they have nothing to do with dealerships but gave me a case number #87234470 and said they had no idea when the remedy would be available and that there was nothing they could do. I told them I was without a vehicle and they told me to take my Jeep to another dealership. I asked them if that would change the outcome and they said no but maybe they would say it wasn't the clutch. I am already out $300 from having this dealership. Please help me. I am getting no help and I am without a vehicle.

- Tecumseh, MI, USA

problem #44

Aug 202023

Wrangler

  • miles
First time it happened I was stopped and the vehicle complete Shut off. I had to shift to park and restart. Second time, coming to a stop the vehicle abruptly shut completely off and directed me to shift it to park and restart. Same thing had happened a third time and now I have parked the vehicle until my service appointment.

- Chesapeake , VA, USA

problem #43

Mar 152023

Wrangler

  • miles
The contact owns a 2019 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Columbia, SC, USA

problem #42

Jun 262023

Wrangler

  • miles
The contact owns a 2019 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Amarillo, TX, USA

problem #41

Jun 122023

Wrangler

  • miles
2019 wrangler jl sport 2 door manual. 68,000miles. started with flashing abs light 2months ago with then start stop not working given i replaced the aux battery 3 months before this happened delearship said both batteries needed replaced so i did that. moving forward 2 weeks agos i got all these codes, picture attached, ran the scanner because i got my dash lit up with every warning you can possibly imagine. every time it happened ( more then 5times, less then 10)it wouldnt let me turn it over to off but wound turn over to acc. while making a weird noise(video attached).finally it will turn over to off..one day on the turnpike the jeep did this but this time i lost my power steering. the dealership has had it now for over a week. the pulled over 60codes for communication. they clear the codes and have driven it over 100miles not being able to replicate the-same problem i had and no codes are popping up. they still have the jeep.

- York, PA, USA

problem #40

Jun 012022

Wrangler

  • miles
This issue has been going on for over a year now. Vehicle shakes violently when leaving uneven surfaces such as coming off of a bridge on the highway. You have to come to a complete stop to get it to stop shaking. This is very dangerous when on a highway. Vehicle has been inspected by local dealership and parts have been ordered but continue to be on backorder. The dealership states that they have seen other jeeps with this issue. I personally know people who have also experienced this, and not all have the same year as my jeep.

- Jackson, OH, USA

problem #39

Mar 152023

Wrangler

  • 50,000 miles
The contact owns a 2019 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle accelerated erratically. Additionally, the vehicle made an abnormal sound. The contact stated that the AUTO start warning light was illuminated. The contact related the failure to NHTSA Campaign Number: 23V116000 (Power Train). The vehicle was taken to the dealer however, the part was not available for the recall repair. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 50,000.

- Ashland, OH, USA

problem #38

Apr 142023

Wrangler

  • miles
There's some issue with the clutch, after shifting to the 3rd, 4th, 5th or 6th gear when you release the clutch accelerate the car makes a horrible sound really loud metal scratching sound. And sometimes while driving, the car automatically accelerates for 3-4 seconds. And now auto start/stop symbol with the exclamation mark shows up and the screen stops showing what gear the car is in. It's been happening since April this year.

- Ashland, OH, USA

problem #37

May 072023

Wrangler

  • 60,001 miles
The contact owns a 2019 Jeep Wrangler. The contact stated while driving 65 MPH, the ABS warning light, 4-WD warning light, and service required message was displayed. The contact stated that the steering wheel became firm. The contact desperately depressed the brake pedal and slowly drove the vehicle to the dealer. The vehicle was diagnosed; however, but no failure was found. The contact was advised to contact the NHTSA Hotline. The manufacturer was not contacted. The failure mileage was 60,001.

- Salem, OR, USA

problem #36

May 072023

Wrangler

  • 75,000 miles
The contact owns a 2019 Jeep Wrangler. The contact stated while driving 55 MPH uphill, the vehicle failed to respond upon depressing the accelerator pedal. The check engine warning light illuminated. The vehicle lost power steering functionality. Additionally, the stereo and the windshield wipers engaged independently. A message indicating a shifter column failure was displayed, and other unknown warning lights were illuminated. The contact was able to exit the highway and pulled into a driveway, where she parked the vehicle. The contact stated that the engine continued running after pressing the Start/Stop button several times to turn off the vehicle. Additionally, the contact stated that the engine revved up significantly while the accelerator pedal was not depressed. The contact pressed the Start/Stop button again, and the vehicle turned off. The contact then restarted the vehicle, and the vehicle responded as needed; however, the check engine warning light was illuminated. The contact stated that upon using an OBD reader, codes indicating lost communication with ABS control module, torque request signal from PCM denied, CAN communication messages missing, invalid data from ECM/PCM, Lost communication with SCM/CANC and implausible missing transmission message, were read. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 75,000.

- North Little Rock, AR, USA

problem #35

Feb 122023

Wrangler

  • miles
About 2-2.5 months ago, our 2019 Jeep Wrangler completely stalled out at a stop light. At the time it stalled, the dash started flashing and gave me many warning lights. I was unable to put the transmission in park in order to try to start the vehicle again. After many attempts, I was finally able to place in park and start the vehicle. I then went thru a drive thru and it did the same thing and left me stranded in the drive thru lane without being able to start it for about 10 minutes. The next day, I was on my way to work and while traveling on the highway at 75 miles per hour, the vehicle stalled out, the dash wigged out and I lost all control of the vehicle including steering. The engine revved up to a higher RPM and I was unable to put it in neutral to try to slow it down and control the vehicle to a safe stop on the side of the highway. There were a couple of close calls with other vehicles due to the inability to control the steering or the engine speed. The next day, I took the Jeep to the dealership and when scanned for codes, there was over 150 codes including losing communication with the Body Control Module. Dealership test drove and the tech had the vehicle replicate the issues and leave him stranded 7 times in one day from and back to the shop. At this time, my concern is the safety of my family. For now it appears that the issue has been resolved, but there have been many similar instances reported with the same danger of crashing. Paperwork obtained from my dealership reflects there was a module that was replaced when the vehicle had less than 8,000 miles that was supposed to fix this issue, however it occurred to our jeep that had less than 25,000 miles on it. The paperwork also states "!!Attention!! This vehicle may have had 7 visits, 69 days down and 8 repeat repairs, service personnel should notify dealership service management and engage FCA service and parts resources." Doesn't this fall under the Lemon Law?

- Centennial, CO, USA

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