10.0
really awful- Crashes / Fires:
- 3 / 2
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 2,440 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Driving 45mph on highway, Jeep lost power steering, warning lights flashed brakes applied automatically. Shifter service and transmission problem. Car was restarted after struggling to get to side of highway. Restarted Jeep and power steering came back temporarily but it happened about 7 miles down road this time the shifter locked up after restart.
- San Francisco, CA, USA
As I drove off the lot I noticed the instrument panel had a distortion on it. Dealership was unable to fix (after a software upgrade). More concerning is the car shakes violently when hitting a bump in the road. I took it in 3 times without resolution. Always on the highway, at first at high speeds, now even going below the speed limit. Sometimes it resolves on it's own, but lately I have to slow down or stop to make the shaking stop. (which is very dangerous when driving on a 65mph highway), the steering wheel shakes left to right and is very loose during these times. I feel very unsafe and it feels like the wheels are going to fall off. This is a brand new vehicle. It happened 5 times on a 15 mile trip to work this morning and has been happening since I bought the car in late February 2019.
- Pitman, NJ, USA
Back up camera black screen when in reverse. Back camera failing
- Fort Worth, TX, USA
The contact owns a 2019 Jeep Wrangler. While driving, the contact heard a loud popping noise and the entire console screen failed. The contact stopped and restarted the vehicle, but the entire console screen still failed to function. The contact was still able to drive the vehicle. The contact called cherry hill Dodge Chrysler Jeep Ram (1708 w, NJ-70, cherry hill, NJ 08002, (856) 471-1058) and they asked when she could bring in the vehicle. In addition, the contact stated that after the vehicle being parked for two days at an airport lot, the vehicle was later started and the entire console screen failed and the power steering seized. As a result, the vehicle veered off the road and crashed into a telephone pole. The contact's son was medically checked out with an ice pack to the face but no ambulance services were needed. A police report was filed. The front of the vehicle was damaged and it was towed with the rear wheels being locked making it difficult to tow to a tow yard. The manufacturer filed a case and would have an investigator inspect the vehicle. The manufacturer stated it would take two to four weeks until they have some findings on the issue and had not offered a loaner vehicle. The failure mileage was 848.
- Williamstown, NJ, USA
Push button start with keyless entry. Vehicle does not give audible warning when you leave the vehicle running on exit. This is a safety hazard and could cause death if parked in your home garage. It is very easy put the gearshift in park and exit the vehicle without turning off the engine. (I have done this twice within a 3 month period) an audible warning on exit, which indicates the motor is still running, would prevent this from taking place.
- North Richland Hills, TX, USA
Uconnect 8.4 gps and elevation inop intermittently. In the middle of anywhere. No pattern. City, country, etc. Outside temp inop once at 40 to 60 F backup camera negative coloring/black intermittent. All seem to reset after a day.
- San Diego, CA, USA
- Madison Twp, PA, USA