10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
4,603 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #14

Feb 012019

Wrangler

  • 100 miles
The steering in very loose at highway speeds allowing vehicle to wander all over. Very hard to keep in traffic lanes. Dealer has been unable to fix since new. Less than 1500 miles on unit now. The Jeep is very dangerous to drive and all other new Jeep Wrangler tested feel the same way. All older models tested were a lot tighter and easier to control at highway speeds.

- Salisbury, NC, USA

problem #13

Feb 162019

Wrangler

  • 200 miles
The vehicle wanders all over the road. I am constantly moving the steering wheel just to keep it between the lines. If I hold the steering wheel straight the Jeep will suddenly and very sharply pull to the right or the left into another lane. It makes no difference whether the road is smooth or rough. It happens all the time. The faster I am going the harder it is to keep control. It is actually frightening at speeds above 45 mph. I wouldn't even consider taking it on a highway at 70 mph. This isn't just "Jeep steering". this is my 4th Wrangler and they all had "Jeep steering". this is a very dangerous problem that Jeep seems to be ignoring.

- Lima, OH, USA

problem #12

Jan 162019

Wrangler

  • 4,000 miles
Stealing unstable wobble on highway speeds. Danger due to need to rapidly slow down in traffic to correct situation.

- Sun Lakes, AZ, USA

problem #11

Dec 282018

Wrangler

  • 100 miles
My steering has a lot of play and it makes it hard to stay between the line. I brought it in and the dealer found the computer update it needed, we lowered tire pressure and it helped. I even bought an after market steering stabilizer, but it's still not right.

- Dade City, FL, USA

problem #10

Dec 202018

Wrangler

  • 50 miles
The contact owns a 2019 Jeep Wrangler. Within the first fifty miles of driving, the vehicle drifted from side to side. The failure occurred while driving 50 mph or more. The vehicle was taken to jake sweeney Chrysler Jeep Dodge Ram (85 w kemper rd, cincinnati, oh 45246, (513) 782-1000) and was kept for five weeks before it was returned to the contact. The failure remained and there was a lot of play in the steering wheel. The manufacturer stated that the vehicle was performing normally. The vehicle was not diagnosed or repaired. The failure mileage was 50.

- Butler, KY, USA

problem #9

Feb 012019

Wrangler

  • 200 miles
Steering has a dead space, about a 1.5" to 2" until it starts turning. While going over 50mph it tends to drift away from the road. I'm constantly adjusting my steering.

- Wayne, NJ, USA

problem #8

Jan 122019

Wrangler

  • 200 miles
Steering stiffens up at 50mph and up.unable to shift lanes, it loosens back suddenly when speeed drops to 30 and below causing car to sway if not paying attention

- Heath, TX, USA

problem #7

Jan 252019

Wrangler

  • 1,300 miles
Loose steering, and wandering with extreme wobbling when hitting any variation in road surfaces. Certainly has an unsafe feeling at highway speeds. Something is not right in the design of either the steering boxes and or front end suspension components of this vehicle. Already had steering damper replaced with no improvements.

- Easton, PA, USA

problem #6

Jan 072019

Wrangler

  • 1,970 miles
I received the rubicon on 12/8/19. Less than 2K pavement miles later, on 1/7/19 I experienced severe intermittent power steering failure. I left work at 6P, 40 degrees, no precipitation. After driving 1/5 mile, 10 mph, I pulled to a stop to yield on to a 4 lane highway. After stopping briefly, I pulled onto the highway in very dense rush hour traffic only to find I had no power steering. I got two lanes over to the turning lane and pulled to a stop at the traffic light. The power steering came back on. When the light turned green, I turned left onto the highly traveled, extremely windy road. A couple hundred feet onto that road, driving 20 mph, the power steering turned off again. I pulled into a housing development, turned the vehicle off, waited some time, then back on. I traveled through the development at 10 mph and the power steering remained on. I turned back on to the main road, a few minutes later the power steering again turned off. The power steering continued to turn off and on for the next hour of driving 5 mph to 50 mph on windy roads that were filled with bumper to bumper traffic. The power steering turned off and on no matter what speed or what direction I was going. I got the vehicle to diehl dealership that evening. It is now 11 days later and they have still not performed any service on my vehicle. Jeep has not acknowledged the situation to my knowledge so diehl service is just guessing how to fix this life threatening situation. The Jeep was less than one month old when this happened. I am now paying for a 55K vehicle that I haven't had in my possession for almost two weeks.

- Butler, PA, USA

problem #5

Jan 112019

Wrangler

  • 20,000 miles
In December, on two different occasions, I experienced what I have come to find out is known as the 'death wobble' in my new Wrangler jl. After going over a series of small bumps on a highway at 65-70mph, my Jeep went into a violent shaking episode. I actually thought one of the wheels was coming off. The dealership said that this could be repaired by replacing the stabilizer bar with a heavier duty one. They did the repair. On Friday of last week, I had 6 episodes of the death wobble in one day. The dealer is taking my Jeep back in tomorrow to look at it again. This might be the scariest thing I have experienced in my 30+ years of driving.

- Rochester, NY, USA

problem #4

Jan 102019

Wrangler

  • 2,800 miles
Jeep is almost impossible to drive in a straight line. We are avid Jeep people and tire pressure is correct. Jeep needs constant steering input to be drive down the highway or any straight smooth road without any other forces acting against. Seems like no matter what you do you are always correcting to try to drive down the raod straight. There is about 2" plus you can turn the wheel back and forth and nothing happens on the road or wheels actually turning at all. This is dangerous and needs to be fixed. I took it to the dealer and they found nothing wrong but I disagree with this. We have a 2016 Wrangler lifted with big tires and it drives straight a's an arrow just like our brand new Volvo. Jeep only has 2800mi. !!

- Alliance, OH, USA

problem #3

Dec 272018

Wrangler

  • miles
Car as a very obvious steering play, more obvious at speed above 40mph. The Jeep is hard to keep on lane in normal highway driving and dangerous.

- Hollywood, FL, USA

problem #2

Oct 282018

Wrangler

  • 14,123 miles
Vehicle has been at dealer since October with what I have found by research to be called a "death wobble" the vehicle shakes uncontrollable around corner and over bumps and cannot be driven. I have contacted Jeep customer service several times per week since this has started with zero resolution. I attached service records of what they have tried to fix and hasnt worked. I need help.

- Lake Ariel, PA, USA

problem #1

Nov 302018

Wrangler

  • 20 miles
Jeep wanders back and forth between lanes. The amount of effort to keep it straight is exhausting.

- Kildeer, IL, USA