10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
4,783 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2019 Jeep Wrangler:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad

« Read the previous 20 complaints

problem #353

Sep 012022

Wrangler

  • miles
My Jeep is experiencing the death wobble when driving in the highway. Which causes the jeep to violently shake the right side of the front wheel. I have taken it to two jeep dealerships and was told that it can be due to the suspension or differential. I have not drove this jeep on rough terrain or 4 by 4. The dealership is looking into the suspension system for the death wobble problem. The jeep currently stands at 40,000 miles. I also have a warning lamp that shows to service the axle locker system. According to the dealer, the axle locker system is an electrical issue and not a mechanical one. I wanted to report this problem as it is a safety issue and it is dangerous to drive in this condition.

- Dallas, TX, USA

problem #352

Nov 152022

Wrangler

  • miles
Highway speeds going over a bump in the road the front end/steering wheel will begin to shake violently. The only way to stop it is to release gas and slow down.

- Lititz, PA, USA

problem #351

Oct 312022

Wrangler 6-cyl

  • miles
On 10-23-2022 while driving on I64 in West Virginia I experienced extreme shaking in the steering wheel and bouncing in the front end of my Jeep. I took the vehicle to the Jeep dealer in Beckley, WV and when I explained the problem a member of the service department stated "That is the shimmy shock." I was told there had been an information bulletin put out on this problem and a temporary solution recommended. On September 5, 2019, I took my Jeep into the dealer I bought it from in ref. to recall# V41 and had the steering damper replaced. On October 31, 2022, I took it in to the dealer for repair and the mechanic noted the wrong damper is installed, the right shock is leaking, and they recommended replacing the Michelin tires that have only 39121 miles on them.

- Granite City, IL, USA

problem #350

Oct 282022

Wrangler

  • miles
Both front shocks broke and needed to be replaced. Needed a 4-wheel alignment because of this. Broke steering damper. Part not able to get fixed as Chrysler won't release the required part until November 15th even though other Jeeps of this year have been recalled due to this issue. I have the repair paperwork. Experienced a "Death Wobble" on Thursday, October 27th. I'm lucky that I didn't panic and was able to get it out of traffic and on the right side of the road. The Jeep and cab shook violently. Issue confirmed by an independent repair shop. Have paperwork to backup claim. No one else besides the independent shop verified the issue. Dealership claimed it couldn't exist because my vehicle style is not part of the original recall for this issue they are aware of. No, there was no prior warning before this occured.

- San Tan Valley, AZ, USA

problem #349

Oct 272022

Wrangler

  • miles
Continued "death wobble" after suggested repair by dealership.

- Port Isabel, TX, USA

problem #348

Sep 212022

Wrangler

  • miles
Steering very loose and vehicle wanders all over like wind is blowing you around. This has caused me to drift out of my lane and nearly colliding with others. Will being to dealer for evaluation. TSB is out for this issue.

- Muskegon, MI, USA

problem #347

Aug 312022

Wrangler

  • miles
Steering wanders. There is at least 2 inches of play in the steering and the Jeep has always had this issue since we purchased it. Driving down the road has aways been a bit like playing "ping pong" with the steering as you have to make slight steering corrections as the Jeep drifts left or right towards the lane lines. I recently lifted the jeep and put on slightly larger tires. This made the wandering and "ping pong" steering control a lot worse. I had the shop make some adjustments and they basically got everything back to where it was before - still playing ping pong as I drive, but now when I take an exit ramp, the traction control light will come on. There is a Jeep technical service bulletin out for this issue. As long as the lift is within specs, changing out the steering box and flashing the software apparently fixes the problem. How can excessive play in steering NOT BE A SAFETY ISSUE" How many accidents must there be, or God forbid, a death on the road, before the manufacturer has to fix this" The dealer wants to charge me $1400 to correct this issue, which they created my failing to design and manufacture a steering box that works properly with their vehicle. If I wanted to fix this myself and install the new steering box, I would have to buy a $10,000 software flash system if I want to make sure all the warning lights correlate to the actual driving characteristics of the vehicle. Very frustrating that I'm driving an "on the margin" vehicle with regards to safety and the manufacturer isn't willing to do the right thing and do a safety recall.

- Mclean, VA, USA

problem #346

Aug 082022

Wrangler

  • miles
The steering has become very loose, causing the vehicle to feel as though it were drifting with every bump. Entering into a parking lot, or going over speed bumps cause the vehicle to feel as though you are jerking the steering wheel back & forth, with the whole body of the vehicle rocking. Changing lanes requires the upmost care when merging, so as not to cause too much movement, otherwise the entire vehicle rocks back & forth as though you were off-roading on extremely uneven turf. God forbid you attempt to avoid hitting something that jumps in front of you car; that is bound to cause the car to flip! Doesnt matter if you're traveling 5mph or 65 mph, the drifting is obvious & pretty scary.

- Paso Robles, CA, USA

problem #345

Jun 032022

Wrangler 6-cyl

  • miles
The steering is loose and the vehicle drifts while driving. We cannot maintain straight driving without continuous movement of the steering wheel. The vehicle feels unsafe at all speeds. This vehicle is probably maintained with routine tire rotation. Front passenger tire has had excessive wear. All wheels and tires have been changed with no result. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Cape Coral, FL, USA

problem #344

Apr 152022

Wrangler

  • miles
Over the last 7+ months, my vehicle will not go into gear. When I push the starter, the vehilce flashes a number of warning lights and codes then the service shifter warning comes on and stays on. The vehicle will then not go into gear. The dealership has now looked at it 3 times and can not find the issue. They can see the code, have replaced the auxillary battery and traced the wiring. This happens approximately 3 times a week. It leaves me stranded where ever I am because it will not go into gear and has to be towed. A few hours later, it will start as normal. On other occassions, it does the same thing to me while I am driving! All of the warning indicators will flash and I will lose power steering. If I pull the car over and turn it off and on again, I gain power steering back. This has happened to me while driving on the highway. The first time I was on a 4 lane highway with no power steering. I can send a video link if provided an email address

- Lunenburg, MA, USA

problem #343

Jul 152022

Wrangler

  • miles
Intermittent loss of power steering and throttle. Gears lock and do not shift. Every code is flashing on dash, ABS, shifter, traction control, air bags.

- Medway, MA, USA

problem #342

Jul 082022

Wrangler

  • miles
steering locked while driving at 50 mph. Had to switch car off in middle of street and restart to get functioning steering restored. Five minutes later it locked steering wheel again and could not shift lanes. Luckily accident was avoided however I can't imagine what would have happened if this was on the highway. Parked car and towed to Jeep dealership for service. My wife and family were terrified of this incident as it was life threatening situation. Dealer informed me that they have never had this happen before and they are troubleshooting as we speak. Service engine light went on (yellow) and "service shifter" code showed up on screen. This all was sudden and there was no warning before driving vehicle.

- Canton, MI, USA

problem #341

Jul 012021

Wrangler

  • miles
My 2019 Jeep Wrangler shakes consistently. The shaking is getting worst and unmanageable, it even shakes when hitting a small pothole on the street. It shakes when driving at a low speed and when driving at high speed. From the passenger side, you actually sense the wobbling motion. I took it to the dealership to get it fixed and they said that they did fix it but the problem came back about six months after they supposedly fixed the steering rack. I took it again to the dealership but they said that the vehicle did not have any recalls and the issue was something else. The problem is getting worst and I am scared of causing an accident because that piece of the car it feels like is going to break.

- Tomball, TX, USA

problem #340

Mar 012022

Wrangler

  • miles
Electrical issue resulting in loss of power steering, speedometer, gas gauge etc. all warning lights come on including ABS BRAKES, VEHICLE TRACTION CONTROL, AUTOMATIC START, CHECK ENGINE, 4WD, BRAKE LIGHT. car will not turn off when lights are on. Repeat problem despite being in dealership 3times.

- Melrose, MA, USA

problem #339

Jun 092022

Wrangler

  • miles
2019 Jeep Wrangler Sahara numerous fault vehicle slows down speedometer loss abs brake warning,4 wheel drive service warning, blind spot warning, complete loss of power while driving. Taken to the Jeep dealer was told no fault codes available come get it. So making preparation to pick up vehicle finally dealer service reported that vehicle faulted with those code. I had the vehicle towed prior to service due to the transmission not being able to shift into any gear. There are several reports online with same problem total electrical system failure. Keep n mind vehicle has approximately 7500 miles. Vehicle currently under what they call Star service because Dealer has no idea to fix it.

- Salinas, CA, USA

problem #338

Apr 012022

Wrangler

  • 23,000 miles
The contact owns a 2019 Jeep Wrangler. The contact stated while driving approximately 70 MPH and going over a bump in the roadway, the steering wheel was shaking. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the steering damper needed to be replaced. The vehicle was not repaired. The manufacturer was notified but no additional assistance was provided. The approximate failure mileage was 23,000.

- Lansing, MI, USA

problem #337

Nov 012019

Wrangler

  • miles
Took to the dealership for a few problems and one of them was loose or wandering steering, while warranty was still covered 3/36. Dealer stated "thats how a jeep drives" and did fix the other issues i also brought it in for. Only a few years later just after i cross 40,000 miles, I decide to plan a road trip but dont want the hassle of constant steering corrections on the trip. I notice while seaching the internet for aftermarket steering fixes that Jeep had a TSB for the exact same issue I have and others who were still under warranty were getting the new sterring components and loving their Jeep! I am still frustrated that the dealer says its no longer covered for me even though all the new models have the new steering components now. The TSB should have been communicated to owners to be able to safely handle their Jeep at highway speeds even in windy conditions. Instead I just dont drive it most of the time.

- Pacific, MO, USA

problem #336

May 252022

Wrangler

  • miles
2019 Jeep Wrangler Sahara Unlimited---while driving the vehicle on a city street, without any warning, all of the dash lights and any/all warnings lights started to flash. Within 200 feet of this occurring, the vehicle lost power, including ability to control the steering, and the car came to an immediate stop. During this shut down instance, I was able to vigorously hold the steering wheel to guide the car to the side of the road, avoiding the traffic that came. After the car shut down, the dash lights and windshield wipers were still going off. It still had electrical power. It would not start back up. I had to have it towed to the dealership. It is currently being looked at by the local dealership. 05-29-22

- Olathe, KS, USA

problem #335

May 242022

Wrangler

  • miles
Every warning light, check engine, brake, traction control, service shifter, service electronic throttle system, etc. would come on all at once. While driving the power steering stopped working when all these warnings appeared yet the vehicle was still under power.

- Omaha, NE, USA

problem #334

Sep 142021

Wrangler

  • miles
When driving on a highway at speeds above 50 mph, i hit a bump in the road and my front end started to shake violently and also caused my steering wheel to bounce around. As i slowed down the bouncing reduced but it did not stop completely until i came to a complete stop off to the side of the road. There is a customer satisfaction notice out for a steering damper that i am having scheduled, but this seems like it should be a safety issue and a recall.

- Ansonia, CT, USA

Read the next 20 complaints »