10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
4,637 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #251

Jun 192020

Wrangler 6-cyl

  • 19,520 miles
This vehicle was bought used on 5/17 it was the dealerships rental before.driving for the first time on the highway on 6/19 at highway speed vehicle had sudden death wobble it was scary feeling the whole front end of the Jeep shake side to side. Made it home safely and saw the V41 recall was installed incorrectly. I took it to the dealership once they were open on 6/22 and was told it was death wobble and given a rental car. On 6/24 I was told the part needed is on backorder. Including a picture showing the part was installed wrong. They also said it was installed on 9/19 when the updated instructions were sent out on. 6/19 and clearly managed to install incorrectly. This is a safety issue. The steering damper fix is just that a bandaid not a actual fix at all since there are reports of it happening after it's installed. My Jeep is all stock.

- Lucerne Valley, CA, USA

problem #250

May 042020

Wrangler

  • miles
We purchased our 2019 Jeep Wrangler in May 2020. We noticed an issue with the steering being very "loose" while driving at various speeds in city and on the highway. A slight correction to the wheel makes a huge directional change while driving. The Jeep seems to have a mind of its own. We mentioned this to the dealership a week after purchasing the Jeep and was given the explanation that it is a Jeep and made for off-roading...if they look at it (under warranty) we would be responsible for a diagnostic charge. Since then we have done some investigating and found exactly the same complaints as we are experiencing. The Jeep is unsafe to drive and a solution needs to be found before someone gets seriously hurt and/or dies.

- East Moline, IL, USA

problem #249

Jun 162020

Wrangler 4-cyl

  • 150 miles
Vehicle wanders inside of lane at highway speeds. Constantly needs redirecting of steering wheel to keep direction straight. Steering feels loose. Dealership says that this is the way it is with Jeep Wrangler. Feels unsafe.

- Boalsburg, PA, USA

problem #248

Jan 012020

Wrangler 6-cyl

  • 5,000 miles
We started out our issues with the Jeep about a month after we got it. The steering stabilizer had a recall and we had multiple times that the steering went into a wobble. After the stabilizer was replaced two times, that problem seemed to have went away. Our next problem started on our way home. It now drifts all over the road, we are constantly having to counter act the movement.

- Minneapolis, MN, USA

problem #247

Aug 032019

Wrangler 6-cyl

  • 22 miles
Steering is very loose. Jeep wanders on road requiring constant steering corrections. When driving as lower speeds on back roads, keeping the Jeep in proper lane becomes a chore. I have taken the Jeep to keller brothers Jeep in lititz, pa twice for this issue and both times have been told they feel the issue when taking the Jeep on a test drive but Jeep has no tsb or recall for the issue therefore they can't do anything to fix the issue.

- East Earl, PA, USA

problem #246

Jun 112020

Wrangler 6-cyl

  • 15 miles
When driving my Jeep steers itself you're the right. Making me have to hold on to the steering wheel tighter. Does not stay in a straight line while driving.

- New Braunfels, TX, USA

problem #245

May 132020

Wrangler 6-cyl

  • 20,000 miles
During low speed and highway speeds the steering feels loose. It will not track straight and has a tendency to "road walk" causing the driver to continually monitor and correct the path of the Jeep. He Jeep will suddenly change direction when the road surface changes pitch causing the Jeep to quickly veer to the next lane or guard rail. There appears to be a dead spot in the steering of about 3 inches from right to left. On level surface the vehicle requires constant path corrections.

- Fort Lauderdale, FL, USA

problem #244

Jun 012019

Wrangler 4-cyl

  • 10 miles
Simply put 'scary' dead zone in the steering. Steering won't respond for about 2-3 inches and requires constant input and correction. The Jeep constantly wonders. Steering feels loose. Minimal changes in conditions or input make large adjustments this condition certainly will eventually turn a correction into an accident or roll over.

- Indialantic, FL, USA

problem #243

Jun 012020

Wrangler 4-cyl

  • 12,300 miles
The steering is extremely loose and I feel very unsafe driving this vehicle! the dealership claims I need an alignment, but the car only has 12K miles on it. I feel the issue isn't being addressed correctly. While driving on any streets at any speed there is about one to two inches of play in the steering wheel and it causes swaying.

- Springfield, OH, USA

problem #242

Jan 222020

Wrangler 4-cyl

  • 100 miles
Steering on road worse on highway have to keep both hands on wheel due to car drifting from left to right. Scary! 2. cruise control won't engage, have to press settings again. When press set then + for speed very delayed before engages and problem is intermittent. 3. inside manual door locks do not work. Won't lock or unlock. Day one since purchased this has happened with all of the above.

- Elma, WA, USA

problem #241

Aug 152019

Wrangler 6-cyl

  • 2,300 miles
The vehicle wanders and drifts when driving at higher speeds (60 mph +). it is slow to respond to steering inputs and then is quick to over-correct. Driving on the interstate is not only exhausting it's frightening. It takes 100% of your attention to just keep your place in your lane. The Jeep has been in the shop three times and they have replaced/upgraded the steering stabilizer twice which had zero effect on its drivability. The dealer acts like there's nothing wrong with the vehicle, fca is involved but hasn't accomplished anything. The vehicle is not safe to drive.

- Panama City Beach, FL, USA

problem #240

May 272020

Wrangler 6-cyl

  • 15 miles
My Wrangler has a pull to the right since the day I bought it brand new in October 2019. It has less than 6000 miles on it and is unmodified. I've taken it to the dealer 5 times for this specific issue. They've replace the front axel and done alignments. It still pulls slightly to the right. The service manager said it's "a characteristic" of the jl Wrangler (2018 and up), to pull to the right. He claims that they all pull to right and it's normal for the Wrangler not to go in a straight line. I was told there's nothing else to be done and that I just have to accept that the car will not go in a straight line.

- Phoenix, AZ, USA

problem #239

Feb 082020

Wrangler 6-cyl

  • 6,000 miles
Can't keep it between the lines when on the highway steering wheel very loose.

- Ankeny, IA, USA

problem #238

Jun 012019

Wrangler

  • miles
While driving straight at speeds of 30 mph or more the vehicle requires constant correction left and right of the steering wheel to stay in the lane. This constant need to correct the steering to maintain your lane is a distraction from driving safely at times.

- Hudson, WI, USA

problem #237

Feb 122020

Wrangler 6-cyl

  • 12,450 miles
When on freeway at 60-70 mph, steering wheel begins to vibrate violently. Once speed is reduced, it stops. Has happened 4 times within last 6 months, once while being towed behind motorhome. Also described by many others as "death wobble".

- Canyon Country, CA, USA

problem #236

Sep 152019

Wrangler 6-cyl

  • 500 miles
Vehicle wanders at freeway speeds. This happens every time it is driven on freeways. Requires constant steering corrections in attempt to remain in its own lane. It is exhausting to drive with this problem and is very dangerous. Has been to dealers 3 times for over 9 weeks with no resolution. Typical dealer responses include, no problem found, cannot duplicate or its a Jeep thing.

- Canyon Country, CA, USA

problem #235

May 172020

Wrangler

  • 20,000 miles
Always correcting steering, it drifts right to left and back on highway. They replace the stabilizer about a month ago. Did not help.

- Greeley, CO, USA

problem #234

Dec 022019

Wrangler 6-cyl

  • 400 miles
Steering is loose and car wonders over the center line. At highway speeds it is unsafe.

- Fish Creek, WI, USA

problem #233

May 112020

Wrangler 4-cyl

  • miles
Steering tracks to the right. If driving on a highway, I would be off the road in a matter of seconds. Constantly having to correct the steering by holding the wheel at 11 O'clock. Fca replaced the stabilizer in September 2019. I purchased the vehicle in December 2019 from a Jeep dealership. There a known problem, tried a "band-aid" solution, and passed on the problems to the next owner, me. The vehicle is still under warranty and the dealership wants me to pay a diagnostic fee. The vehicle has been to their service department twice. Both times the vehicle was not fixed, now the third time, I am asked to pay a diagnostic fee to try to solve a problem they did not fix twice before. I contacted fca directly and they are in communications with the dealership for me. I am frustrated because the vehicle is not safe to drive. This is a well documented issue with Jeep but owners are being denied solutions.

- Championsgate, FL, USA

problem #232

May 012020

Wrangler 6-cyl

  • 21,000 miles
While driving at 60 mph over S suspension joint on a bridge, the vehicle started shaking violently and was unable to control vehicle until the speed dropped to 35 mph. I have already had the recall done to the vehicle to replace the stabilizer bar, and the problem is still continuing to occur any time I travel over an expansion joint or even a bump in the roadway.

- Newcastle, DE, USA

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