10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
4,603 miles

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« Read the previous 20 complaints

problem #254

Jan 282020

Wrangler 6-cyl

  • 12 miles
My Jeep has a serious safety issue. The vehicle has to much play in the steering wheel. Because of this, the vehicle wanders back and forth in the road.to correct this problem you have to constantly turn the wheel back and forth. The problem is exacerbated with speed, so at highway it is so unsafe, you fell like you are going to die.the vehicle has serious steering box issue. The vehicle is so unsafe I will not let anyone drive this vehicle.

- Palmetto, FL, USA

problem #253

Jul 012020

Wrangler 6-cyl

  • 4,500 miles
2019 Jeep Wrangler jl sport-steering issues I have had my 2019 jl a little over a year now and have been experiencing concerns with the steering since I drove it home. Being a first time Jeep owner, initially I thought maybe that was just the way it was supposed to drive. After a few months, it just didn't seem right to me that a brand new Jeep could be this sloppy in the steering. There is a ton of play in the steering wheel which means constantly over-correcting to stay in a lane. It is noticeable at all speeds but even more so at highway speeds. I find that I cannot take one hand off the wheel at anytime while on the highway because it can wander. This is an exhausting way to drive not to mention the constant bump steer that happens when going over any minor bump or highway overpass. It's nerve wracking driving in tight lanes on the highway and especially in construction zones. It's to the point that I honestly don't feel safe driving it and neither does my boyfriend. I have brought this up now at two different dealerships for a total of 5-6 times. The most recent response was, "that's just the nature of the beast". I'm sorry but that is not acceptable. The first dealership put my damper recall part in upside down and so I drove on an upside down part for 5 months before I experienced the death wobble on the highway. After that incident I took it to a different dealership who put in a new damper the correct way but still extreme looseness in the wheel and wandering all over the road. The most frustrating thing is that the dealership tells me there is nothing wrong with the Jeep and it's safe to drive yet there are 1,000's of reports having the same steering issues as me. This is my second time opening a case with Jeep care however I'm not hopeful that they will help at all.

- Evanston, IL, USA

problem #252

Jul 072020

Wrangler 4-cyl

  • 375 miles
Purchased a new Jeep Wrangler sahara unlimited 6/22/2020 with 340 miles. The steering is very loose, 1 1/2-2" of free play in steering wheel, near impossible to keep the vehicle in the lane, the looseness is noticeable at all speeds, but becomes harder to control at highway speeds. I have been in the new car business for 34 years as a service manager, 6 years with Jeep, and the steering gear has slack in it. The Jeep was scheduled to be repaired 6/7/20, after being at the dealership all day, it was delivered back to me, and told it was normal and "Jeep like". I showed them a video of me driving at 55 mph and moving the steering wheel side to side 2" with the Jeep staying in a straight line, unsafe and unacceptable, I commute 110 miles a day in this vehicle.

- Washburn, MO, USA

problem #251

Jun 192020

Wrangler 6-cyl

  • 19,520 miles
This vehicle was bought used on 5/17 it was the dealerships rental before.driving for the first time on the highway on 6/19 at highway speed vehicle had sudden death wobble it was scary feeling the whole front end of the Jeep shake side to side. Made it home safely and saw the V41 recall was installed incorrectly. I took it to the dealership once they were open on 6/22 and was told it was death wobble and given a rental car. On 6/24 I was told the part needed is on backorder. Including a picture showing the part was installed wrong. They also said it was installed on 9/19 when the updated instructions were sent out on. 6/19 and clearly managed to install incorrectly. This is a safety issue. The steering damper fix is just that a bandaid not a actual fix at all since there are reports of it happening after it's installed. My Jeep is all stock.

- Lucerne Valley, CA, USA

problem #250

May 042020

Wrangler

  • miles
We purchased our 2019 Jeep Wrangler in May 2020. We noticed an issue with the steering being very "loose" while driving at various speeds in city and on the highway. A slight correction to the wheel makes a huge directional change while driving. The Jeep seems to have a mind of its own. We mentioned this to the dealership a week after purchasing the Jeep and was given the explanation that it is a Jeep and made for off-roading...if they look at it (under warranty) we would be responsible for a diagnostic charge. Since then we have done some investigating and found exactly the same complaints as we are experiencing. The Jeep is unsafe to drive and a solution needs to be found before someone gets seriously hurt and/or dies.

- East Moline, IL, USA

problem #249

Jun 162020

Wrangler 4-cyl

  • 150 miles
Vehicle wanders inside of lane at highway speeds. Constantly needs redirecting of steering wheel to keep direction straight. Steering feels loose. Dealership says that this is the way it is with Jeep Wrangler. Feels unsafe.

- Boalsburg, PA, USA

problem #248

Jan 012020

Wrangler 6-cyl

  • 5,000 miles
We started out our issues with the Jeep about a month after we got it. The steering stabilizer had a recall and we had multiple times that the steering went into a wobble. After the stabilizer was replaced two times, that problem seemed to have went away. Our next problem started on our way home. It now drifts all over the road, we are constantly having to counter act the movement.

- Minneapolis, MN, USA

problem #247

Aug 032019

Wrangler 6-cyl

  • 22 miles
Steering is very loose. Jeep wanders on road requiring constant steering corrections. When driving as lower speeds on back roads, keeping the Jeep in proper lane becomes a chore. I have taken the Jeep to keller brothers Jeep in lititz, pa twice for this issue and both times have been told they feel the issue when taking the Jeep on a test drive but Jeep has no tsb or recall for the issue therefore they can't do anything to fix the issue.

- East Earl, PA, USA

problem #246

Jun 112020

Wrangler 6-cyl

  • 15 miles
When driving my Jeep steers itself you're the right. Making me have to hold on to the steering wheel tighter. Does not stay in a straight line while driving.

- New Braunfels, TX, USA

problem #245

May 132020

Wrangler 6-cyl

  • 20,000 miles
During low speed and highway speeds the steering feels loose. It will not track straight and has a tendency to "road walk" causing the driver to continually monitor and correct the path of the Jeep. He Jeep will suddenly change direction when the road surface changes pitch causing the Jeep to quickly veer to the next lane or guard rail. There appears to be a dead spot in the steering of about 3 inches from right to left. On level surface the vehicle requires constant path corrections.

- Fort Lauderdale, FL, USA

problem #244

Jun 012019

Wrangler 4-cyl

  • 10 miles
Simply put 'scary' dead zone in the steering. Steering won't respond for about 2-3 inches and requires constant input and correction. The Jeep constantly wonders. Steering feels loose. Minimal changes in conditions or input make large adjustments this condition certainly will eventually turn a correction into an accident or roll over.

- Indialantic, FL, USA

problem #243

Jun 012020

Wrangler 4-cyl

  • 12,300 miles
The steering is extremely loose and I feel very unsafe driving this vehicle! the dealership claims I need an alignment, but the car only has 12K miles on it. I feel the issue isn't being addressed correctly. While driving on any streets at any speed there is about one to two inches of play in the steering wheel and it causes swaying.

- Springfield, OH, USA

problem #242

Jan 222020

Wrangler 4-cyl

  • 100 miles
Steering on road worse on highway have to keep both hands on wheel due to car drifting from left to right. Scary! 2. cruise control won't engage, have to press settings again. When press set then + for speed very delayed before engages and problem is intermittent. 3. inside manual door locks do not work. Won't lock or unlock. Day one since purchased this has happened with all of the above.

- Elma, WA, USA

problem #241

Aug 152019

Wrangler 6-cyl

  • 2,300 miles
The vehicle wanders and drifts when driving at higher speeds (60 mph +). it is slow to respond to steering inputs and then is quick to over-correct. Driving on the interstate is not only exhausting it's frightening. It takes 100% of your attention to just keep your place in your lane. The Jeep has been in the shop three times and they have replaced/upgraded the steering stabilizer twice which had zero effect on its drivability. The dealer acts like there's nothing wrong with the vehicle, fca is involved but hasn't accomplished anything. The vehicle is not safe to drive.

- Panama City Beach, FL, USA

problem #240

May 272020

Wrangler 6-cyl

  • 15 miles
My Wrangler has a pull to the right since the day I bought it brand new in October 2019. It has less than 6000 miles on it and is unmodified. I've taken it to the dealer 5 times for this specific issue. They've replace the front axel and done alignments. It still pulls slightly to the right. The service manager said it's "a characteristic" of the jl Wrangler (2018 and up), to pull to the right. He claims that they all pull to right and it's normal for the Wrangler not to go in a straight line. I was told there's nothing else to be done and that I just have to accept that the car will not go in a straight line.

- Phoenix, AZ, USA

problem #239

Feb 082020

Wrangler 6-cyl

  • 6,000 miles
Can't keep it between the lines when on the highway steering wheel very loose.

- Ankeny, IA, USA

problem #238

Jun 012019

Wrangler

  • miles
While driving straight at speeds of 30 mph or more the vehicle requires constant correction left and right of the steering wheel to stay in the lane. This constant need to correct the steering to maintain your lane is a distraction from driving safely at times.

- Hudson, WI, USA

problem #237

Feb 122020

Wrangler 6-cyl

  • 12,450 miles
When on freeway at 60-70 mph, steering wheel begins to vibrate violently. Once speed is reduced, it stops. Has happened 4 times within last 6 months, once while being towed behind motorhome. Also described by many others as "death wobble".

- Canyon Country, CA, USA

problem #236

Sep 152019

Wrangler 6-cyl

  • 500 miles
Vehicle wanders at freeway speeds. This happens every time it is driven on freeways. Requires constant steering corrections in attempt to remain in its own lane. It is exhausting to drive with this problem and is very dangerous. Has been to dealers 3 times for over 9 weeks with no resolution. Typical dealer responses include, no problem found, cannot duplicate or its a Jeep thing.

- Canyon Country, CA, USA

problem #235

May 172020

Wrangler

  • 20,000 miles
Always correcting steering, it drifts right to left and back on highway. They replace the stabilizer about a month ago. Did not help.

- Greeley, CO, USA

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