10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
4,637 miles

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« Read the previous 20 complaints

problem #231

Jun 132019

Wrangler 6-cyl

  • miles
Loose steering, massive amount of play in the wheel. Difficult to control vehicle and keep lane position. Excessive driver input required just to go straight. Unsafe driving conditions. The faster you go, the faster it can change lanes on you. At 60+ mph -if you look away from the road for 2 seconds (checking a side mirror, rear view mirror or intersection) you could easily be 4-6ft over to the left or right even while holding the wheel straight. Consumer stated steering issues have been recurring since the time of purchase.

- Johnstown, CO, USA

problem #230

Apr 172020

Wrangler 6-cyl

  • miles
I have been to Dodge several times for these issues they always tell me nothing wrong with vehicle. The car pulls to one side when driving its very wobbly. Also I have taken it in because the Jeep is using up coolant too fast. They topped off coolant for me less than a week later coolant reservoir is empty. They tell me nothing wrong no issue just known to happen with Jeep.

- Davenport, FL, USA

problem #229

Apr 102020

Wrangler 6-cyl

  • 3,800 miles
While drive for 30 minutes the Jeep has a complete malfunction with all electrical components and was unable to shut off engine, and ABS, power steering, gear shifter, electrical gauges, auto start stop engine shut off and navigation system. Jeep only has 3800 miles on it. My family of 5 were all in the vehicle on the freeway when the Jeep electrical system started shutting off and on. We pulled into our street and the Jeep would not shift gears or turn off the engine. This put us in an unsafe position not know if the vehicle was going loose control. I pulled over but the Jeep would not shift and ended up blocking traffic. We felt unsafe and any speed, very scary for our family. [xxx] driver and owner information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Spring Valley, CA, USA

problem #228

Oct 142019

Wrangler 6-cyl

  • 5,300 miles
After receiving the recall for steering damper to fix the steering wheel wobble when driving over a bump at highway speeds, I have gotten the wobble twice now. Recall was approx 5,131 miles. Wobble incident occurred once before recall at 3,000 miles. Wobble has also occurred at approx 5,500 miles and approx 5,800. It is a violent wobble that makes me uncomfortable and susceptible to an accident especially at highway speeds while driving to and from work.

- Baltimore, MD, USA

problem #227

Feb 272020

Wrangler

  • 55 miles
The vehicle has had a slight pull since driving off the lot, brand new 37 miles. It wanders to the right side of the road. If you have to do a panic steer it is almost impossible not to loose control at freeway speeds. I have requested an alignment and balance check from the dealership. The dealership has told me this is the new 'normal' for the Wrangler. I do not think it is too much to ask for a brand new, $53,000 vehicle to drive in a straight line without constant steering input or be able to pass without fear of loosing control. Especially new with now 1,500 miles on it.

- Cumming, GA, USA

problem #226

Mar 232020

Wrangler

  • 20 miles
The vehicle has had a slight pull to the right since driving off the lot brand new. I was told to let the suspension settle before bringing it for an alignment. I've taken it to the dealer 3 times now an have less then 5000 miles on it. I've been told that the alignment is within specifications and that all Jeep Wrangler have a pull to one side or the other. The dealership as told med that it's normal for a Wrangler not to go in a straight line and in their experience, this is as good as it gets. I don't think it's too much to ask that a brand new vehicle drive in a straight line.

- Phoenix, AZ, USA

problem #225

May 132019

Wrangler

  • miles
From the first day I got the Jeep I felt the steering wheel loose. I notify the dealer and I had taken it twice for service they put a steering damper but the problem still exist. When I took it the second time they didn't find anything and said it was a Jeep thing.

- Kissimmee, FL, USA

problem #224

Mar 292019

Wrangler

  • miles
Day 1 after purchase the steering was so loose you had to constantly make adjustment to stay in your lane. I called the dealership and took it back they check it and said everything was fine it typical of a Jeep. Said to drive it and I would get used to it. I put several miles on it and was not comfortable driving. I purchased a teraflex 2.2 adjustable steering stabilizer hoping that would help and continued to drive it. I took it back they flashed the computer because I asked them to after I researched the problem. It still wasn't fixed. They took it back and performed the recall by replacing the steering box and reinstalling the old stock stabilizer previously replace by aftermarket one. It seemed better at first. I continued to drive hoping it would work itself out, but it didn't. I took it to another dealership and they repaired a boot that was torn from the recall and said the computer still needed to be flashed to finish the recall which they did. The Jeep still pulls to the right and has loose /dead spot in the steering. It happens while in motion and on any street. I plan on giving this Jeep to my son when he turns 16 and buying a new one. However as of today I do not feel comfortable with the steering to let a new driver behind the wheel. Please help.

- Johnson City, TN, USA

problem #223

Feb 262020

Wrangler

  • 17,800 miles
Bought used with 17,000 miles. Had factory steering damper replaced due to recall within 1st week of having vehicle. Main issue is that since purchase, at hwy speeds vehicle has loose steering and unresponsive steering input. Many small corrections needed to keep vehicle in straight line. Vehicle has several inches of play in steering wheel before wheels move.

- Waukesha, WI, USA

problem #222

Dec 132019

Wrangler

  • 11,000 miles
The steering is really loose and drives all over the road. I have to fight it to keep it straight there is a lot of play in the steering wheel, the whole time driving my steering wheel is cocked to the left in order to drive straight. Any speed any road.

- Dyer, TN, USA

problem #221

Feb 152020

Wrangler

  • 34 miles
Steering is wandering wheel. The steering pulls to the right, slightly. When correcting there is an unresponsive distance for the steering wheel, that causes the driver to over correct. Then the driver has to correct going again, to the right. It does not drive straight. Notice when driving, more severe at higher highway speeds, I.e. 70 mph. Purchase date 02/15/2020.

- Lockwood, MO, USA

problem #220

Oct 302019

Wrangler

  • 15,000 miles
The contact owns a 2019 Jeep Wrangler. The contact stated while driving 55 mph the vehicle started to vibrate abnormally without warning. The vehicle was driven to the residence and parked. Two days later while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed bayside Chrysler Jeep Dodge (21219 northern blvd, bayside, NY 11361) where the vehicle was diagnosed with a rear axle failure and electrical power steering failure. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 15,000. The VIN was not available

- Bayside, NY, USA

problem #219

Feb 012020

Wrangler

  • 17,200 miles
The Jeep wanders all over the road at highway speeds, dead sports in the steering when cold, lots of play in the steering box, steering input has an extremely delayed response on the highway

- New Kensington, PA, USA

problem #218

Feb 182019

Wrangler

  • 5,000 miles
While driving, you have play in the steering wheel. Interstate, you have to correct or fight the play while passing 18 wheelers. This makes your judgement wrong when passing the 18 wheeler and someone will get hurt by over correcting the wheel and causing a spin out.

- Clover, SC, USA

problem #217

Nov 232019

Wrangler

  • 8,100 miles
The steering wheel has approximately 1/2 inch of uncontrolled play from wheel center. This causes uncontrolled vehicle drifting at speeds greater than 45 mph, and requires constant corrections to keep the vehicle traveling straight. Wheel movement can be several inches to the right or left, to generate the force required to correct vehicle drifting into the next lane or shoulder.

- Chanhassen, MN, USA

problem #216

Oct 102019

Wrangler

  • miles
After about 2 months of ownership the steering became loose and after getting up to about 40mph the car will start to sway on the road by itself with about 3in of neutral steering space that has to be dealt with to keep it on the road.

- Roswell, GA, USA

problem #215

Feb 152020

Wrangler

  • 6,500 miles
Driving on interstate 90 in New York state, at approximately 70 miles per hour, multiple times after hitting a patch on the road or a pot hole, my vehicle and steering wheel started to shake violently until I was able to slow down enough for the vibration to stop.

- Shaker Hts, OH, USA

problem #214

Feb 032020

Wrangler

  • 434 miles
I went to the dealer to fix a steering issue with the car. The car pulls to the right while driving and I would be marking the correction of the car. So, I left the car with them for 10 hours. The dealer performed adjustments on the toe due to slighly out of specifications and alignment. The dealer said that the problem is fixed. But when I drove it home, the problem is still exist. I brought it up to them again, and they said that it's normal for it to be doing so. Also, the steering wheel is not in center.

- Diamond Bar, CA, USA

problem #213

Feb 102020

Wrangler

  • 100 miles
2019 Jeep jl rubicon 2 door exhibits loose steering and consequently wanders from left to right depending upon condition of the road or whether brakes are being applied. Difficult to maintain lane at times when traveling at highway speeds or when under severe braking. When looking at steering shaft into the steering box, it is possible to see free motion before noticing movement on the output steering box shaft.

- Charleston, SC, USA

problem #212

Feb 012019

Wrangler

  • 400 miles
The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at various speeds, the vehicle drifted from side to side and was difficult to drive in a straight line. The cause of the failure was not determined. The manufacturer and local dealer was not yet notified of the failure. The failure mileage was 400.

- Mentor, OH, USA

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