10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,415 miles

About These NHTSA Complaints:

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problem #6

Jan 012023

Wrangler

  • miles
Bubble paint appeared on all the car doors including the truck door as well as the engine door and the windshield frame driver corner. I went to south bank dealer in Ottawa and the took pictures many time and they say approved and never call. And then they say they will fix the spots only which is so weird to fix rusted bubbled paint in a new car. They should change all the doors as the metal is already damaged by rust. These cars are expensive and quality and guarantees should be provided for such vehicles. The factory should recall my car for full repaint or change color if needed on new doors and the whole car. You can go on Google and just type bubble paint on Jeep and you will see these cars are treated in the market. The company treated this car like garbage because of the paint reputation on a famous American car. I first reported to the dealer on November 2022 and then Jan or Feb 2023 ( don-??t remember) My phone number is 1613-262-6661

- Orleans, NY, USA

problem #5

Mar 012021

Wrangler

  • 1,750 miles
Right hand latch for soft top releases once you pass a semi truck when you are doing over 70mph or hit a bump in the road traveling into the wind.

- Spanish Fork, UT, USA

problem #4

Aug 082020

Wrangler

  • 40 miles
Test drove a 2020 Jeep sahara on 8/7/2020 and drove good. Bought a white one but was not ready so it was going to get delivered the next day at my house. White 2020 Jeep sahara was delivered on 8/8/2020 at around 12:00 pm. Salesman showed all features and left. I did a test drive around 5:00pm, wen on the highway and steering was really off, did a turn around to come back home. At 55 pmh I tried to change lanes and I I lost control and ended up in a ditch. Steeting was very loose going left to right and right to left. Felt I was swerving so much and did not feel the same as the one we test drove at the dealership. Called dealership told me that since the vehicle is still brand new that the roadside assitance was not avaible, left me there in the ditch and I had to call my insurance. This happened in san antonio, tx. Do not buy Jeep!!!

- San Antonio, TX, USA

problem #3

Mar 122020

Wrangler

  • 0 miles
Quality of the suspension welds to the frame of the Jeep. The drivers side rear suspension bracket appears to have quality issues (e.g., porosity, consistency, appearance). Removal of the bracket showed signs of porosity impacting the frame. Vehicle was stationary during the work being done on the Jeep other welds on the frame and suspension brackets appear to have quality issues

- Hickory, NC, USA

problem #2

Dec 012019

Wrangler

  • 5,000 miles
Bonded intrusion bar separated from door skin. Separation causes rubbing/chaffing/noise when door is operated and was what alerted me to the presence of the issue. Taken to dealership and was told the door must be replaced in order to fix the issue. This exact same issue happened in my 2018 Jeep Wrangler rubicon and they replaced the front two doors on my Jeep. Fca has clearly not corrected this design issue, and I am concerned that it leads to a weakened structural integrity/safety feature of the vehicle. I am also concerned that because the fix includes repainting part of a brand new vehicle, many people will not want to have their vehicles repaired. Also, depending on personality, it may be very easy to overlook the noise that called my attention to the issue in the first place. Bonding like this is used extensively in modern vehicles. If they have a problem with it in this location, do they have a problem with it in other locations or vehicles that aren't being addressed. Clearly there is evidence that this is a continued issue across model years, not an isolated incident.

- Glenpool, OK, USA

problem #1

Oct 012019

Wrangler

  • 1,700 miles
The contact owns a 2020 Jeep Wrangler. While driving at an unknown speed, the vehicle pulled to the right. While parked, the front passenger side of the vehicle leaned downward. The vehicle was taken to autonation Jeep (9980 East arapaho rd, inglewood, co) where it was discovered that the subframe was bent. The cause of the failure was not determined. The manufacturer was not notified of the failure. The failure mileage was 1,700. The VIN was invalid.

- Littleton, CO, USA