10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,415 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Right hand latch for soft top releases once you pass a semi truck when you are doing over 70mph or hit a bump in the road traveling into the wind.
- Spanish Fork, UT, USA
Test drove a 2020 Jeep sahara on 8/7/2020 and drove good. Bought a white one but was not ready so it was going to get delivered the next day at my house. White 2020 Jeep sahara was delivered on 8/8/2020 at around 12:00 pm. Salesman showed all features and left. I did a test drive around 5:00pm, wen on the highway and steering was really off, did a turn around to come back home. At 55 pmh I tried to change lanes and I I lost control and ended up in a ditch. Steeting was very loose going left to right and right to left. Felt I was swerving so much and did not feel the same as the one we test drove at the dealership. Called dealership told me that since the vehicle is still brand new that the roadside assitance was not avaible, left me there in the ditch and I had to call my insurance. This happened in san antonio, tx. Do not buy Jeep!!!
- San Antonio, TX, USA
Quality of the suspension welds to the frame of the Jeep. The drivers side rear suspension bracket appears to have quality issues (e.g., porosity, consistency, appearance). Removal of the bracket showed signs of porosity impacting the frame. Vehicle was stationary during the work being done on the Jeep other welds on the frame and suspension brackets appear to have quality issues
- Hickory, NC, USA
Bonded intrusion bar separated from door skin. Separation causes rubbing/chaffing/noise when door is operated and was what alerted me to the presence of the issue. Taken to dealership and was told the door must be replaced in order to fix the issue. This exact same issue happened in my 2018 Jeep Wrangler rubicon and they replaced the front two doors on my Jeep. Fca has clearly not corrected this design issue, and I am concerned that it leads to a weakened structural integrity/safety feature of the vehicle. I am also concerned that because the fix includes repainting part of a brand new vehicle, many people will not want to have their vehicles repaired. Also, depending on personality, it may be very easy to overlook the noise that called my attention to the issue in the first place. Bonding like this is used extensively in modern vehicles. If they have a problem with it in this location, do they have a problem with it in other locations or vehicles that aren't being addressed. Clearly there is evidence that this is a continued issue across model years, not an isolated incident.
- Glenpool, OK, USA
The contact owns a 2020 Jeep Wrangler. While driving at an unknown speed, the vehicle pulled to the right. While parked, the front passenger side of the vehicle leaned downward. The vehicle was taken to autonation Jeep (9980 East arapaho rd, inglewood, co) where it was discovered that the subframe was bent. The cause of the failure was not determined. The manufacturer was not notified of the failure. The failure mileage was 1,700. The VIN was invalid.
- Littleton, CO, USA
- Orleans, NY, USA