10.0

really awful
Crashes / Fires:
3 / 5
Injuries / Deaths:
1 / 0
Average Mileage:
9,510 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2020 Jeep Wrangler:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #42

Aug 132025

Wrangler

  • 51,000 miles
The contact owned a 2020 Jeep Wrangler. The contact stated that while her husband was driving at approximately 65 MPH, she noticed a burning odor in the vehicle's cabin, and the sway bar warning light illuminated. The husband looked out of the driver's window and observed fire coming from under the vehicle. While attempting to steer to the side of the road, the front of the vehicle became engulfed in flames. The couple managed to exit the vehicle safely. The contact's husband tried to extinguish the fire, but it continued to engulf more. The fire department arrived and extinguished the blaze. A police report was filed, and the vehicle was towed to a lot. The manufacturer was notified of the incident. The failure occurred at 51,000 miles.

- Chesapeake, VA, USA

problem #41

Jul 092025

Wrangler

  • miles
The engine in my 2020 Jeep Wrangler Sahara suddenly failed and was diagnosed by the dealership as a complete internal failure involving the lifters and camshaft. The dealership explained that this type of failure can spread metal fragments throughout the oil system, requiring a full engine replacement. This creates a serious safety hazard, as the engine can shut down unexpectedly while driving, putting both the driver and others at risk. The issue has been confirmed by the dealership-??s technician and shop foreman, and the vehicle has been at the dealer for over a month awaiting a replacement engine, which is currently on national backorder. There were no prior warning lights or error messages before the failure. The failure occurred without warning, and the vehicle is not drivable. This problem appears to be affecting multiple Jeep Wrangler owners and may represent a systemic defect that should that should be investigated!

- Murrieta , CA, USA

problem #40

May 202025

Wrangler

  • miles
Had to take my 2020 wrangler in to have accessory battery replaced as it had drained my newly purchased battery and my car wouldn-??t start. Repair shop replaced both batteries and about a week later the check engine light came on for about 2 minutes then went off so I chalked it up to the battery replacement. It didn-??t come back on again until about 3 weeks later when I started feeling a slip when going in to second gear. When I got home after having that issue I noticed a small collection of what looked to me like transmission fluid on my garage floor so I had the car towed to the repair shop again. They informed me that engine oil was mixing with coolant due to a bad oil cooler. Between that diagnosis and my car completely breaking down and cracking my engine block the car was driven a total of 14 miles at the most. There was never any other signs prior to me taking it to the shop that the oil cooler had gone bad and even when they replaced the batteries no codes came up for the bad oil cooler and nobody noticed anything while working in the area.. Since then I have learned that this has been an ongoing issue with the wrangler since at least 2012 models and there has been several class action suits that were settled out of court I-??m assuming so they don-??t have to spend the money recalling and repairing every affected vehicle and finding a fix for future models. Meanwhile I have only had my car for 2 years as of last week and now am being charged $15000 $8000 of which I have to pay up front to even find out how long the parts needed will be on back order. Could be a week could be a year. Not to mention that I have no car to drive and a car payment to make while I wait. This needs to be fixed as these cars are overheating out of nowhere and shutting down when it does. It-??s a safety issue as well as a consumer issue.

- Gilbert, AZ, USA

problem #39

Apr 292025

Wrangler

  • miles
My vehicle had a rough idling and then flashed an autostart symbol and stated on the dashboard that my autodash has been disabled. Later that day I drove my vehicle again, then the dashboard lit up like a christmas tree and every light was on and my car went limp. I pulled over on the side of the road and let my car stay off thinking it would help. Waited some time and tried to turn it on and it wouldnt turn back on until the 5th attempt. took my vehicle to jeep a few days later where they diagnosed it saying it needs a new ABS control module. However, the control module is on back order with no ETA in sight. There are multiple other people in my exact situation waiting 6+ months for their ABS control module. My car is undriveable as it has no traction control, will go limp, and no ABS system. I have been without my car for a month and they have not provided a loaner. To my research this has been an issue since september of 2023 and has yet to be a recall.

- Tiverton, RI, USA

problem #38

Apr 302025

Wrangler

  • 80,000 miles
The contact owned a 2020 Jeep Wrangler Rubicon. The contact stated that the battery and engine lights were illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact stated that while driving up a hill at 30 MPH, the vehicle became uncontrollable and went into oncoming traffic. The driver was depressing the brake pedal, but the vehicle failed to stop and crashed into a Toyota Tacoma and a Toyota Corolla. The contact sustained an injury to her knee, and medical attention was provided. The airbags deployed. There were no reported fires. A police report was filed. The vehicle was towed to a towing lot. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 80,000. The vehicle was deemed a total loss by the insurance company.

- Payson, UT, USA

problem #37

Mar 172025

Wrangler

  • miles
The cams are bad. I am now waiting almost 2 months for repairs. I keep calling and am being told that this is a common problem and they have 15 other Jeeps with the same issue and can't get the parts. This is my third time having my Jeep at the dealership for the same problem.

- West Bloomfield, MI, USA

problem #36

Apr 082025

Wrangler

  • 124,000 miles
The contact owns a 2020 Jeep Wrangler. The contact stated while driving 35 MPH and decelerating while approaching a stop light, there was misfire coming from the engine, and the traction control activated, causing the brakes to become inoperable. The check engine warning light was illuminated. The -??Service START/STOP System-?? message was displayed. The vehicle was taken to the local dealer, where it was diagnosed and determined there were metal shavings in the oil. The dealer recommended an engine replacement. The vehicle was not repaired. The manufacturer was contacted, and confirmed there was no warranty or recall coverage on the vehicle. The failure mileage was approximately 124,000.

- Rockton, IL, USA

problem #35

Jan 302025

Wrangler

  • miles
Had gas leak on lower part of engine leaking gas from the high pressure fuel line took it to a dealer ro so the repairs Jan 29th 2025 and my jeep is still not right..it had no mechanical problems at all except the leak and now they have had to replace the reservoir for coolant due to broken damaged line and the vehicle has no power at all since the dealership has had possession of my vehicle...it is the 2.0 liter turbo

- Portageville , MO, USA

problem #34

Mar 202025

Wrangler

  • miles
The engine started to misfire due to bad components. The check engine light did not come on to indicate there was an issue until it was too late and the damage was done not only to the engine but other components as well. This was extremely dangerous as the issues resulted in loss of power while driving with my young children in the car as i had just picked them up from school. The vehicle has been inspected by a mechanic who believes that at this point the engine may need to be replaced entirely. My vehicle just passed 100,000 miles so is no longer covered by warranty and now I am stuck with over an $11,000 bill to replace my engine because it was built poorly to begin with, hence the class action lawsuit against Jeep for this particular motor.

- Esko, MN, USA

problem #33

Feb 072025

Wrangler

  • miles
When I pressed breaks the engine started to surge instead of breaking. After releasing and repressing the breaks the issue was over. Happened twice in one day, 2/7/2025, the weather was clear and dry, road conditions good. Did not reproduce since then. Not sure how this is even possible.

- Sudbury, Ma 01776-2554, MA, USA

problem #32

Nov 072024

Wrangler

  • miles
The situation detailed in document ZD8 is currently impacting my Jeep, as well as an overwhelming number of other Jeeps across the country. It is quite distressing to learn that the part I urgently need-?"the coolant bottle reservoir-?"is entirely on backorder. To make matters worse, this particular component is no longer being manufactured. What raises alarms for me is how this scenario can be regarded as acceptable at all. It prompts serious questions regarding the nature of the recall, particularly since it has been classified as voluntary. This classification appears to be quite misleading, given that the issue extends beyond just specific Vehicle Identification Numbers (VINs). In reality, the problem has a much broader reach than merely the listed VINs, impacting a wider array of vehicles than is currently being recognized. It is troubling that so many Jeep owners are left without this essential part for their vehicles, beckoning a broader reflection on the accountability of manufacturers when faced with such significant issues. The extensive impact of this situation raises urgent calls for clarity, responsibility, and action to address the needs of affected consumers. This situation not only undermines trust but also highlights the pressing need for the automotive industry to prioritize consumer safety and welfare.

- Katy, TX, USA

problem #31

May 122024

Wrangler

  • miles
My Jeep Wrangler 2020 Sports Unlimited started malfunctioning on the road and the Jeep stopped, started smoking, caught on fire, and Blew

- Decatur, GA, USA

problem #30

Mar 152022

Wrangler

  • miles
In the document (ZD8), although my VIN does not appear, I have unfortunately encountered the SAME EXACT problem. My Jeep first exhibited this issue back in 2022, and I managed to repair it at that time without being aware of the existing recall. As it stands, my vehicle is now at the dealership again, plagued by the SAME recurring issue. In trying to resolve this, I have tirelessly reached out to every dealership within a 75-mile radius of Katy. However, none of them have the requisite part(s) available in their inventory. To worsen the situation, I have been informed that I would be placed on an exceptionally lengthy waiting list. I strongly urge you to conduct a thorough reevaluation since it's apparent that this issue extends beyond the limited number of VINs currently covered in the document. At one distressing moment, this defect triggered a heart-stopping warning while I was driving on the highway: -??Find a safe place to pull over; your vehicle is about to turn off.-?? Furthermore, this is the second occasion on which I have been compelled to address and replace the same issue. This situation is increasingly untenable, and it's vital that comprehensive action is taken to address this widespread problem rather than limiting focus to just the few VINs listed in file (ZD8).

- Katy, TX, USA

problem #29

Dec 122024

Wrangler

  • miles
1. Corrosion which is a Jeep/Mopar known issue - paint bubbles on the aluminum doors/hinges. No recall/fix. 2. Death Wobble: Also known as loosing control to steer the car. This is a huge issue with all stock and this has not been addressed yet. There are a lot of videos and cases out there to proof this case. 3. Coolant Reservoir leak: Recently there are 276 coolant reservoirs needed from Mopar for this car configuration. Information provided by a Jeep/Mopar parts service employee.

- Tarzana, CA, USA

problem #28

Nov 302024

Wrangler

  • miles
Loss of power. Vehicle went into limp mode. Codes P00AF, P24B1 and P1DB1. Vehicle only has 28,500 miles and is having constant electrical issues.

- Graeagle, CA, USA

problem #27

Oct 212024

Wrangler

  • miles
The vehicle on multiple occasions has "lunged" forward while the driver had foot on the brake and the vehicle was near an idle mode. The most recent occurrence happened on/about October 21, 2024. The incident was report to Jeep Customer Service and they opened ticket number 91301121. Jeep advises to have the vehicle diagnosed but refuses to pay for the diagnoses of to verify the vehicle is safe to drive. I have advised them the vehicle is unsafe since this has occurred on multiple occasions. The latest incident involved the vehicle lunging forward 18-24" before the operator could gain control of the vehicle. The vehicle nearly missed the garage door framing and another parked vehicle in the garage. Had there been a person in front of the vehicle, they would have bee hit and the same could easily happen if a pedestrian was crossing the street in front of the vehicle.

- Wildwood, MO, USA

problem #26

Jun 232024

Wrangler

  • miles
I was driving my 2020 Jeep Wrangler on the highway when all of a sudden I felt the car shake. I pulled quickly to the side of the highway as I thought I maybe had a tire issue. When I got to the side, the car was making a strange noise, so I called AAA to be towed. I had NO warning lights or anything to advise me that I was about to have an issue. I was lucky to get to the side of the highway without having a safety issue. After the mechanic checked out the car they noticed the Oil Pump had failed which caused the engine to seize. The car only had 63,176 miles on it with all the regular Oil changes performed at the jeep dealership. I had no leaks of oil, or warning lights and jeep didn't indicate any issues at the last oil change. I feel this is a big safety issue. Had I not got over to the side of the road, my car would be dead in the middle of the highway with no warning.

- Old Bridge, NJ, USA

problem #25

Jul 282024

Wrangler

  • miles
Unknown what started the issue. While driving it, service electronic control dash light went on. The vehicle started losing power. We were able to get to the highway shoulder. Other dash lights were going on as we were moving over. Immediately after putting it in park and turning the vehicle off, smoke started billowing out from the hood. The vehicle engine was on fire and it was completely destroyed. The only on-going issue we had with it was auto start/stop with both auxiliary and main battery having to be replaced twice over the course of 4 years. There was an active recall for fuel pump component and we were on a waiting list for parts from the dealer since Sept 2023 and we were still waiting.

- Reno, NV, USA

problem #24

Aug 192024

Wrangler

  • miles
The wipers were on and lights were flickering. The car does not turn on.

- Teaneck, NJ, USA

problem #23

Jul 172024

Wrangler

  • miles
on 17th July 2024 afternoon I was driving the jeep and the engine started smoking. I quickly pulled the vehicle to the side of the road and within a couple of minutes the engine was on fire. I have raised the issue with Jeep and awaiting their response

- Orinda, CA, USA

Read the next 20 complaints »