10.0
really awful- Crashes / Fires:
- 2 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 347 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
On 4 occasions, the vehicle demonstrated sudden unintended acceleration. All events occurred while coming to a gradual stop applying the brakes normally. Each time, the vehicle engine suddenly revved high and shot forward [into an intersection once through a stop sign!]. on all occasions, the accelerator peddle was not depressed and the floor mat was not interfering. Only by split-second response on my part was I able to avoid a collision with the vehicle in front of me. It happened over several days--not just a single period or session.
- Santa Fe, NM, USA
I have been back to the dealership multiple times, 4 soft top replacement and or repairs also other visits... also 1 soft top replacement. Water leaks, top literally coming off/ out of frame at speeds over 30 mph. 2 of the tops had friction burn/ tears and the 3rd is doing the same thing but worse. Carpets are saturated with water days after raining. The Jeep has been in the repair shop or in my driveway unable to use when it rains, over speeds of 30 mph. Currently the top has a big opening that cane lose above the driver side windshield and air and or rain mists into my face. I have asked to have it replaced with a hard top or a vinyl soft top multiple times to see if that would help, even tho I purchased the vehicle with the 'black and tan' package which consists of tan canvas soft top and tan interior, black exterior. They stated 'they (the dealer) can not do that because of the VIN #' but then stated I could buy one from them. As of today my 2020 Jeep with approximately 4,800 sits in my driveway out of service. I purchased/leased a new vehicle because I have congestive heart failure, multiple dr. Appointments, a new born baby and 2 other children, I need a reliable vehicle. The Jeep is unsafe for myself and drivers behind me, fearing the top may completely come off while driving and or metal frame.
- Baldwinsville, NY, USA
The rear window above the swing gate blew out on the highway. Just suddenly exploded outward with no warning. Traveling 70mph on highway in good weather 80 F sunny day
- Minneapolis, MN, USA
I purchased my new Jeep Wrangler 2020 unlimited just over a month ago. I have noticed that, when driving at speeds above 40mph, the car is very difficult to handle and the car, as well as the steering wheel, wander all over the place. When driving on a highway, I fear for my life as the car wanders around the lane and much worse if there is a slight wind current that hits. It is very unstable and very unsafe. I have taken this to my Jeep dealer and they insist that it is normal compared to other Wrangler they have tested on their lot. This is a very ignorant response as it does not solve my specific problem. I fear that this will cause a huge accident one day on the roads and believe there is a fix for this problem but the dealer does not wish to fix or repair the issue. I appreciate any help with this.
- Manassas, VA, USA
Windshield major damage from a small insignificant impact.
- Fort Myers, FL, USA
- Grand Prairie, TX, USA