10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
1,637 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #156

Dec 202022

Wrangler

  • miles
While highway driving, at about 50mph making a very slight curve to the right the steering wheel began to shake violently left and right making nearly impossible to steer the vehicle. This has been called the -€œdeath wobble-€ among many people who have had this happen.

- Sammamish, WA, USA

problem #155

Oct 012022

Wrangler 4-cyl

  • miles
The jeep wanders down the road, on its own it moves from L to R or R to L. You have had 233 complaints about this model and 153 have been about steering problems. Do you think an investigation is warranted? This is now #154. No satisfaction form dealer. I guess no ones been killed yet so it-€™s a write off as a one off. This needs to be dealt with. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Fernandina Beach, FL, USA

problem #154

Sep 302022

Wrangler

  • miles
The vehicle begins to shake violently after hitting a sudden bump in the road causing the vehicle to become uncontrollable. This happens at speeds in excess of 40mph. We asked both the dealer and jeep to look at the issue and they said it was not covered by the warranty and there were no warning light indicators.

- Mesquite , TX, USA

problem #153

Oct 072022

Wrangler

  • miles
The Jeep steering system allows it to wander down the road with occasional slight lock. On the highway it will move to the left and right and you need to continuously correct its path. While passing a large truck on the highway the wind can cause you to move several feet to the left. Sometimes there is a feel like the steering locks. When parked in the driveway the steering wheel moves 2.5-€ to 3-€ before the front wheel move It has not been inspected but will be today by a dealer. I was told by the sales dealership (a different one) that this was normal. There are no warning lights Yes the jeep can be inspected anytime

- Fernandina Beach, FL, USA

problem #152

Sep 242022

Wrangler

  • miles
I have had issues with the Steering Damper (?)/"Death Wobble" for months. I took it in to get fixed in Dec. 2021 and was told they couldn't replicate the problem to fix it. It happened twice the following day. It has been getting progressively worse causing uncontrollable steering and the jeep swaying all over the road. I've had to pull over, slow down or break just to prevent the Jeep from going off the road in an uncontrolled manner. I have now made a 2nd appt. to get this fixed.

- Littleton, CO, USA

problem #151

Aug 282022

Wrangler

  • miles
Steering wheel locked while attempting a right turn. This resulted in an accident when vehicle would not turn. After cutting off vehicle and restarting, steering appeared normal.

- Olive Branch, MS, USA

problem #150

Jun 102022

Wrangler

  • miles
I experience extreme shaking of the steering wheel when traveling in the freeway and hitting a small imperfection on the road causing the care to shake and the steering wheel to vibrate violently to the point i have slow down abruptly from 70MPH to under 50MPH. Took the Jeep to have it check after a day the dealer was not able to reproduce the issue, advised them of the speed that it happens at and are not willing to work on it. They are asking me to pick the car up. No warning prior to issue happening, you can be driving smoothly down the road up to 80MPH once the imperfection in the road is hit the car starts vibrating/shaking.

- Chatsworth , CA, USA

problem #149

Jun 062022

Wrangler

  • miles
There is a large amount of steering wandering while driving at slow and faster speeds. There is a significant amount of -€œplay-€ in the steering wheel while driving. I have to constantly correct the wheel while driving to stay in my lane. This is a very dangerous issue for me.

- Peebles, OH, USA

problem #148

Aug 052021

Wrangler

  • miles
After one year of owning the Jeep Wrangler 2020 the steering wheel would lock up while driving. This not only puts me at risk but others also. After multiple times of this happening I have dodged multiple accidents and collisions with other cars and thankfully avoiding death. When the steering wheel locks & this happens I am not able to turn the wheel at all. We have attempted to get this car repaired by our dealership over 5 times, we are now in the process of the lemon law and FCA completely does not care. they are continuously brushing us off and dragging this whole process out. I have explained how dangerous this problem is and no one contacts us back. we have sent multiple emails and called and left voicemails and no one responds. FCA keeps asking for paperwork we have sent multiple times. This jeep wrangler is a death trap and I refuse to drive it. We are making payments every month and cannot enjoy the car. we have not even missed one payment and this is how we get treated. I will not recommend jeeps products to anyone. I don't think I will ever buy a jeep product again. I am putting this out there so no one else will be put in this miserable position or put their life In danger dealing with jeeps awful products. this needs to be addressed before someone dies.

- Augusta , GA, USA

problem #147

May 022022

Wrangler

  • miles
I am getting an error message to "service shifter", and "service stability". The cars goes into a limp mode. The dash board alarms every error possible. Driving the car is unsafe, as it is unpredictable. When the car is off and the keys are not in it, the car will run in some way because the windshield wipers will start working. The vehicle has been brought to the dealership 4 times now with the same problem. They have not yet been able to permanently correct the issue. At most, I have gone 50 mile until the issue comes back. The warning messages will "ding" and appear on screen and the steering wheel will prevent driving any other way than straight forward. There were no other symptoms in the car, the car has been serviced regularly and on schedule by the dealership, and has approx 32K miles at this time. I have been researching the issue in different forums, and it appears that this has been reported as an issue since 2018. Unfortunately, I have yet to see a solution posted on the matter.

- Chesterton, IN, USA

problem #146

Mar 122022

Wrangler

  • miles
My husband and I have had 4 incidents of shaking of this vehicle after turning slightly when hitting a bump in the road whether traveling 45 or 65 miles per hour. Initially when leased had some steering issues which we attributed to tire pressure. 1st incident occurred 11/20 sent to garage and had a steering adjustment due to recall. In March of this year two other incidents. Complaints have been sent to the company, a case manager assigned. Currently in the garage, the diagnostic was negative and the car had to be broken down and a new stabilizer applied. Did not work according to tech, shaking was worse. I am waiting to hear from cm no verbal contact at all. The car is unsafe. I am not sure if anyone has reported however on line reports on electronic media are numerous. I feel it needs to be investigated due to the last incident on a 4 lane road passing a truck was scary. I do think death should be a reason and I think it is sad to have to contact an attorney to drive safety. Let me know if you need further details.

- Semora, NC, USA

problem #145

Mar 052022

Wrangler

  • miles
Steering is very loose. Large dead and makes it nearly impossible to maintain straight line in lane above 50 mph. Constant micro adjustments whenever vehicle is in motion. Jeep says nothing wrong. Something is very wrong! Recall is needed for this steering safety issue.

- Naples, FL, USA

problem #144

Jan 222022

Wrangler

  • miles
While driving down the highway, hit a pothole, and the vehicle started to shake very violently. Was unable to control the vehicle and crashed against the guardrail causing damage to the vehicle. This happened on January 22, 2022, in San Antonio, Texas.

- San Antonio, TX, USA

problem #143

Aug 052021

Wrangler

  • miles
a safety issue that has been termed the Jeep "death wobble" has occurred numerous times over the past 6 months. When a bump or pothole is confronted, there is a violent shaking of the steering wheel and front end and it takes anywhere from 5-15 seconds to resume control of the vehicle. This usually occurs at a speed of 55-65 miles per hour. control of the vehicle is virtually impossible when this occurs and only resumes stability when speed of the vehicle declines. Three repairs have been attempted to correct the issue, with genuine Chrysler parts used, but to no avail. This safety issue and dangerous condition has been documented with Chrysler since 2010 and there are 2 class action lawsuits still in place vs. Chrysler, the most recent being one regarding 2018-2020 jeep wranglers, filed in California.

- Franklin Lakes, NJ, USA

problem #142

Dec 212021

Wrangler

  • miles
Southbound on I75 in Tipp City, Ohio it was windy 15 -20 mph. Driving in right lane, experienced a burst of wind which placed me into the middle lane, fortunately no vehicle occupied this immediate lane. Vehicles forward of me showed no signs of being effected by the wind, very fortunate no one had been beside me. This is not the first time similar loss of control has happened, I-€™m almost afraid to drive this Jeep on highways at this point. In-town, Jeep needs constant input to keep in lane, wanders constantly.

- Troy, OH, USA

problem #141

Nov 122021

Wrangler

  • miles
Violent shaking (Jeep Death Wobble) when vehicle is going 45+MPH and hits uneven uneven, rough road. A little bump will result in the front wheels and whole steering column to uncontrollably shake and can only be stopped by coming to a stop.

- Scottsdale, AZ, USA

problem #140

Sep 062021

Wrangler

  • miles
The Jeep wanders across the road when on the highway. It is extremely susceptible to road dips, lines, and other highway like surface deviations. The Jeep will be pulled rather violently from side to side when large trucks pass by. The issue is the steering will not easily correct the direction of the Jeep as it has a large dead spot (2 inches) in the middle of the steering circle. This is my 3rd Jeep and 4th solid axle automobile and I have never had this experience with any of the other autos I have owned.

- Palm Coast, FL, USA

problem #139

Jul 142021

Wrangler

  • miles
Same problem as other Jeeps. Seems like any time driving over 50mph and hit some type of bump/hole, big or small, my steering wheel shakes violently. All 3 times this has happen, I had to exit to the emergency lane/reduce speed below 15mph in order to get the Jeep back under control. I tool Jeep in and all they did was align the front end. Since then, the problem is still occurring. The Jeep is back at the dealership now. It has less than 11500 miles since I bought it in 09/2020. I see there was a recall of this type of vehicle, but mind was not included. The problem seems to include my Jeep which was not in the recall. I am hoping something can be done to correct the problem since it is still on going and the dealership can not fix it.

- St. Charles, MO, USA

problem #138

Jul 012020

Wrangler

  • miles
Vehicle is always in need of correction while driving at higher speeds, will not stay in lane. Excessive play in steering wheel. Steering wheel will not return to center after turns. I have had this in the shop on numerous occasions for a fix, and no fix to this day.

- Hughesville, MD, USA

problem #137

Aug 042021

Wrangler

  • miles
I bought this 2020 Wrangler Unlimited Rubicon as a factory order, assembled in August 2019, delivered in September 2019. Since I got it, it has had incredibly loose steering. I was assured by the dealer this was standard. I previously owned a 2016 Jeep Wrangler (previous generation) that did not have the same looseness in steering. At my dealer's recommendation, I purchased and had them install a new steering stabilizer ($250) and upgraded control arms ($400). This helped the handling of the vehicle but did not improve the steering. I recently had the TSB 08-074-20 performed which replaced the steering gear box. It did not improve the steering at all and it continues to be loose. I can turn the steering wheel from 10 oclock to 2oclock and the wheels do not turn at all. This makes it incredibly difficult to drive, especially at high speed. I do not feel safe driving this vehicle above 55mph, especially around curves on the highway.

- Alexandria, VA, USA

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