10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
1,672 miles

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problem #214

Mar 032025

Wrangler

  • miles
steering seems off like u having to turn wheel a good distance before the wheels actually turn, not safe whatsoever ! i did have something done to steering a while back but don-??t remember what it was

- Evergreen, AL, USA

problem #213

Aug 012024

Wrangler

  • 37,000 miles
The contact owns a 2020 Jeep Wrangler. The contact stated while driving at approximately 65-70 MPH, the vehicle experienced the death wobble. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who determined that the failure was related to the track bar. The vehicle was repaired, but the failure recurred. The contact stated that the death wobble failure was intermittent but had progressed over time. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 37,000.

- Trotwood, OH, USA

problem #212

Jan 022025

Wrangler

  • miles
- when driving on the highway, vehicle and steering wheel will shake uncontrollably if going over any bumps or grooves. vehicle is available for inspection and is currently being inspected by nearest dealership. - car would begin shaking and steering wheel would begin shaking and locking up. - problem is currently being assessed by nearest jeep dealership. - no warning signs or messages appeared prior to vehicle and steering wheel trembling. problem first appeared 1/2/2024.

- White Plains, NY, USA

problem #211

Jan 252025

Wrangler

  • miles
- (1) failed/black instrument cluster/panel. unable to see mileage, fuel level, engine temperature, tire pressure, etc. - I can hear multiple warning lights going off, but I'm unable to see any. - the vehicle has been brought in for servicing at my nearest jeep dealership - the vehicle is currently being inspected at my nearest jeep dealership - there were no warning messages or lamps prior to failure. the issue first appeared on 1/25/2025. the panel has not turned on since.

- White Plains, NY, USA

problem #210

Jan 032025

Wrangler

  • miles
Wandering steering at highway speeds, unable to maintain safe control of the vehicle

- Bend, OR, USA

problem #209

Jan 162025

Wrangler

  • miles
About 70-75 mph the entire vehicle shakes briefly, and steering wheel will wobble, the steering wheel will wobble uncontrollable on bumps at HWY speed. There doesn't appear to be any worn or damaged parts.

- Fremont, CA, USA

problem #208

Dec 042024

Wrangler

  • miles
Steering wheel gets very hot and the steering wheel and steering column start to smoke. Burning smell is toxic. This is a safety issue that needs to be repaired by Jeep.

- New Rochelle , NY, USA

problem #207

Oct 192024

Wrangler

  • miles
While driving on a freeway, going over 40mph if I hit a bump or do not grip to my steering wheel very very tight the steering wheel gets wobbly, and starts shaking violently for a long period of time until I slow back down to under 30mph. Luckily traffic wasn-??t too bad and I was able to safely do so. But it-??s dangerous to slow down that much on the freeway, especially not having complete control over the steering wheel. Has happened multiple times, not just this once.

- Sherman Oaks, CA, USA

problem #206

Nov 182024

Wrangler

  • miles
When driving at freeway speeds, bumps in the road cause the "death wobble". This has occured on multiple occasions. The wobble remains until the jeep comes to a complete stop.

- Flagstaff, AZ, USA

problem #205

Oct 262024

Wrangler

  • miles
During highway speeds when terrain changes during a slight turn or just terrain changes in road jeep starts to shake and vibrate violently lasting a minute untill slowing down finally stops

- Newark, OH, USA

problem #204

Oct 102024

Wrangler

  • miles
Just purchased a 2020 Jeep Wrangler JL Unlimited 4 door. At low speeds, the vehicle wanders a little on the road. At highway speeds, in traffic, the vehicle swerves towards passing vehicles. In heavy traffic, it becomes a white-knuckle experience trying not to hit or be hit by other vehicles. The steering is just so loose that it feels unsafe. Noticed online that many other Jeep owners complain of loose steering as well. Jeep has published a Service Bulletin # 08-074-20 to address the known issue but has not issued a formal recall.

- Williamsburg, VA, USA

problem #203

Aug 192024

Wrangler

  • miles
I recently purchased a 2020 Jeep Wrangler Unlimited Rubicon from a private party. The vehicle has not been used much for highway driving, only town. During driving at several different speeds, I have experienced difficulty in controlling steering to include but not limited to instances of jerking and the vehicle drifting from side to side. When these episode have transpired the vehicle failed to drive in a straight line. Additionally, while driving at highway speeds and pressing the brake pedal, the vehicle has drifted severely to the left. As the vehicle is under warranty, I set up an appointment at South Point Jeep in Tulsa, Ok and notified the repair person of the issue. I was advised that my vehicle had no open recalls and that they did not take into consideration any TSB's. The vehicle has not yet been repaired.

- Mounds, OK, USA

problem #202

Aug 222024

Wrangler

  • 25 miles
The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at various speeds, the steering wheel was difficult to control, causing the vehicle to drift from side to side. The contact stated that the vehicle failed to drive in a straight line. Additionally, while driving at highway speeds and pressing the brake pedal, the vehicle was drifting to the left. The vehicle was taken to the local dealer who diagnosed that the steering gear box was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not covered under a Manufacturer Extended Coverage to address the failure. The failure mileage was 25.

- Tallahassee, FL, USA

problem #201

May 052024

Wrangler

  • miles
Our vehicle developed a steering problem and a friend told me that there was an issue with Jeeps that had an aluminum steering box and he gave me a copy of a TSB that described the exact problem I was having. I took the Jeep to the Jeep dealer that we have used to do all of our service work. The told me the problem was caused by the aluminum steering box as the TSB stated. The service manager at the dealership refused to warranty the work because it was past the warranty. He told me he has changed out several, but for him to do the work Jeep would have to authorize the work and gave me the number to call. I call Jeep Cares and received a case number. I received an email from Sugeeth, the case manager. He then called and let me know he would contact the dealer for information and get back to me. Sugeeth then sent me an email with no information except to let me know if I need further information I would need to bring the Jeep to the dealer for diagnosis and reopen the case. The Jeep has been to the dealer and they have done a complete diagnosis with a complete list of repair the needs to be done to correct the steering. I have copies of the repair estimate and emails. I also have a copy of the TSB that describes the problem with the following statement: "If the customer describes the symptom/condition listed above, perform the Repair Procedure." I am unable to upload the documents. I can email the documents any time.

- Jamul, CA, USA

problem #200

May 102024

Wrangler

  • miles
I have a 2020 Jeep Wrangler JL that I purchased in October of 2023. Since the day I bought it I noted that it wanders down the road and requires constant steering correction, left/right right/left left/left right/right and so on. It has excessive freeplay at top dead center of the steering. Mfg issued a TSB acknowledging the defective steering boxes that Jeep installed in our wranglers from 2018-2020. However, for those of us that bought used, they will not replace these dangerous steering gear boxes and I have had multiple close calls where even a moments inattention can result in the vehicle ending up in an adjacent lane or onto the shoulder of the road. This is not safe and the steering gear box TSB must be made a recall by NHTSA before someone ends up dead because of this safety issue.

- Kenosha, WI, USA

problem #199

Apr 222024

Wrangler

  • miles
Right after leaving work, the following message appear shifter error. Dash light up marking all type of errors whipers, gasoline, motor, etc. And the most scary part was NO power steering at all. Then ONE second latter it totally shut down. Thanks GAD! there where no cars behind me or next to me and I was able to pull over and tuns on my emergency lights.But I was about to go into the freeway only 2 blocks away from it. Just imagine! that happening at 65 or 70 miles in rush hour. I consider that my life was in danger with this issue, Not only mine everyone driving around me. What if it happens again? I am truly afraid to drive my jeep in a freeway or even travel.

- Tomball , TX, USA

problem #198

Jan 242024

Wrangler

  • miles
While traveling on the interstate 3 months ago, my 2020 Jeep Wrangler began to vibrate violently after driving over a seam in the road while traveling around 70mph. After slowing down and pulling over, I assessed the exterior of the car and tires for any obvious defects and continued on without identifying any structural problems. Within the next 20 miles the violent reverberations occurred again. We pulled over, concerned that something catastrophic could occur and brought the Jeep to a local mechanic. The mechanic suggested that the wheels should be balanced which we complied with, although we had just recently had a tire rotation and balance prior to this trip, but thought perhaps the violent shaking caused the tires to misalign. That same day, we searched online to see if others had experienced a similar phenomenon and learned about the "death wobble". We called Jeep that day and they would neither confirm nor deny that the Jeep was safe to drive for the remainder of our trip. We continued on at a lower speed and encountered the same problem the following day. We feel this vehicle is unsafe to drive and Jeep has informed us that they do not have enough parts to fix our Jeep because of the volume of affected vehicles. We-??ve been on a waitlist for the part for the past 3 months.

- Osprey , FL, USA

problem #197

Mar 132024

Wrangler

  • miles
Driving on Interstate at 60 miles an hour, the vehicle shook back and forth so violently that I nearly lost control. I though something had broken in the suspension, and it was all all I could do to remain in my lane and get to the nearest off ramp. It subsided when I got off the freeway, where I physical inspected the wheels but couldn't find any visible issues with the suspension. It hasn't happened since (but now I stay off the freeway). I've taken the vehicle to the local Jeep dealer and was told that the issue is a known manufacture defect, which they referred to as an insane shake, and was told that I need to purchase a sway bar to correct the defect. No warning lighting appeared before or after.

- Kent, WA, USA

problem #196

Mar 012024

Wrangler

  • miles
At or about 68mph always while on interstate highways if I drive over certain bumps in the road my vehicle gets a dangerous shaking of the steering wheel that is very violent shaking. This shaking does not stop until I bring my vehicle to a complete stop.

- Arizona City, AZ, USA

problem #195

Feb 112024

Wrangler

  • miles
Steering wanders as if something is loose in the steering mechanism. It feels like it would like to get into a wobble if I hit a bump or rut in the road. I had it looked at and mechanic found nothing wrong. He re-balanced the front tires but it still wants to wander as if there is too much play in the steering....

- Apache Junction, AZ, USA

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