10.0
really awful- Crashes / Fires:
- 2 / 5
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 2,949 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
2021 rubicon 88 days old 2097 miles. 3/27/2021. Purchased 1/3/2021. Dash warning intermittent service axle locker system. I have never used my axle lockers once. Came on after riding up a very short dirt hill in 4L after shifting back to 4H then my dash began flashing intermittently service axle locker system on and off. Had to drive it home this way with the alert flashing on ans off. Got into driveway and differential tried to lock itself in my driveway while backing and filling into garage. This is dangerous. If differential locks at 70mph on freeway or going down step winding road unexpectedly fear this could cause an accident. At dealer now. Replaced rear axle assembly. Still broken, throwing codes, dealer trying other things. Please know not isolated situation. Many Wrangler owners from 2018 to 2021 posting this up. According to jl Wrangler forum, fca does not have a fix yet. This should not be happening on a $55K vehicle in first 90 days! several owners on 3rd and 4th axle replacements. There are 30 pages of complaints on this. Https://www.jlwranglerforums.com/forum/threads/'service-axle-locker-system'-light-on.13241/page-30#post-1420979 I decided to report this as it appears from the forum fca does not have a fix this is appearing on several Jeep Wrangler rubicon's but no one has reported it here that I can find.
- Fountain Hills, AZ, USA
While towing the manual transmission Jeep Wrangler rubicon (transfer case in neutral and transmission in 1st gear) 4 wheels down there was an explosion under the Jeep with a ball of fire. The vehicle was incapacitated. There was not any smoke, noise or indications of an issue before and up to the explosion. This happened on a straight smooth 4 lane road at 40 mph.
- Live Oak, FL, USA
Only 500 miles on vehicle, went off-roading for the first time and within a short time after climbing a steep hill, smoke came from under vehicle and clutch went to floor and stayed. Turned Jeep off, pumped clutch which seemed fine but smoke continued for a minute. Went under vehicle after smoke stopped and saw burnt fibers coming out from transmission case. Restarted vehicle and no movement. Towed Jeep out to home. Jeep roadside took it to dealership. Apparently the clutch switch plate overheated, flashed, and completely burned away! there's a recall I was unaware of but now 500 miles on brand new Jeep and clutch plate, pressure plate, etc must be replaced. Jeep is at tate branch Jeep in carlsbad nm where they can give details on damage.
- Carlsbad, NM, USA
There is an active recall for this Jeep model. I took it to the dealer today, February 9, 2021, to get it fix and they do not have the parts. The dealer (planet Dodge in miami, fl) instructed me to call fca group (Fiat Chrysler automobile -- owners of Jeep), which I did in front of them, and no fixing or resolution. Part of the recall states heated debris expelled from the transmission case may come in contact with combustible materials in the vehicle, potentially leading to a fire.
- Miami, FL, USA
Driving on the freeway and "service shifter" warning appeared on and off. Also, while driving on a city street the warning came on and off. Lights on the shifter flashed. Dealership says the valve body in the transmission is defective and needs to be replaced or the whole transmission needs to be replaced. They stated it's a serious safety concern because the car can stop shifting altogether while driving.
- Eastvale, CA, USA
- New Orleans, LA, USA