10.0

really awful
Crashes / Fires:
2 / 5
Injuries / Deaths:
1 / 0
Average Mileage:
2,949 miles

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« Read the previous 20 complaints

problem #6

Mar 162021

Wrangler

  • 2,000 miles
' immediately after purchase of my 2 door 2021 Jeep Wrangler jl (anniversary) the rear video camera stopped working at start up, and continued to be an ongoing issue, despite software reinstalls. ' two and a half months after purchase and with just 2000 miles on it, while driving in the rain I noticed that approximately 10 seconds after I put on the windshield wipers, the dashboard light would dim significantly, which made it difficult and distracting to see the speed at which I was driving, or the cruise control. Dimming migrated quickly after that to the monitor which became hard to read or see. Uconnect was also not working with images and audio being in discernable. ' not long after that, I noticed that the cruise control was also increasing the mph on its own while it was being set. Clearly having electrical issues. ' five days later going somewhere between 40-50mph on a highway, the Jeep shifted into manual and I could no longer accelerate. Luckily, there was not a lot of traffic and I coasted to the side of the road and pulled into a parking lot where I stopped the car, shut it off, turned it back on. The car was still working, but I was scared by what clearly could have been a life-threatening circumstance. ' at the dealership while the car was being delivered to me in the garage by an employee, it stopped driving in front of many employees and myself. The windshield wipers were going as fast as possible and rain was pouring down, and the car slipped into manual or park, and becoming undrivable. ' the car clearly has serious safety problems with the transmission and my dealership seems unconcerned about the safety of their clients. The Jeep continues to be a concern for me, and I do not feel safe driving it. I also believe this is not a new problem for Jeep.

- New Orleans, LA, USA

problem #5

Mar 272021

Wrangler

  • 2,097 miles
2021 rubicon 88 days old 2097 miles. 3/27/2021. Purchased 1/3/2021. Dash warning intermittent service axle locker system. I have never used my axle lockers once. Came on after riding up a very short dirt hill in 4L after shifting back to 4H then my dash began flashing intermittently service axle locker system on and off. Had to drive it home this way with the alert flashing on ans off. Got into driveway and differential tried to lock itself in my driveway while backing and filling into garage. This is dangerous. If differential locks at 70mph on freeway or going down step winding road unexpectedly fear this could cause an accident. At dealer now. Replaced rear axle assembly. Still broken, throwing codes, dealer trying other things. Please know not isolated situation. Many Wrangler owners from 2018 to 2021 posting this up. According to jl Wrangler forum, fca does not have a fix yet. This should not be happening on a $55K vehicle in first 90 days! several owners on 3rd and 4th axle replacements. There are 30 pages of complaints on this. Https://www.jlwranglerforums.com/forum/threads/'service-axle-locker-system'-light-on.13241/page-30#post-1420979 I decided to report this as it appears from the forum fca does not have a fix this is appearing on several Jeep Wrangler rubicon's but no one has reported it here that I can find.

- Fountain Hills, AZ, USA

problem #4

Mar 072021

Wrangler

  • 5,600 miles
While towing the manual transmission Jeep Wrangler rubicon (transfer case in neutral and transmission in 1st gear) 4 wheels down there was an explosion under the Jeep with a ball of fire. The vehicle was incapacitated. There was not any smoke, noise or indications of an issue before and up to the explosion. This happened on a straight smooth 4 lane road at 40 mph.

- Live Oak, FL, USA

problem #3

Feb 062021

Wrangler

  • 526 miles
Only 500 miles on vehicle, went off-roading for the first time and within a short time after climbing a steep hill, smoke came from under vehicle and clutch went to floor and stayed. Turned Jeep off, pumped clutch which seemed fine but smoke continued for a minute. Went under vehicle after smoke stopped and saw burnt fibers coming out from transmission case. Restarted vehicle and no movement. Towed Jeep out to home. Jeep roadside took it to dealership. Apparently the clutch switch plate overheated, flashed, and completely burned away! there's a recall I was unaware of but now 500 miles on brand new Jeep and clutch plate, pressure plate, etc must be replaced. Jeep is at tate branch Jeep in carlsbad nm where they can give details on damage.

- Carlsbad, NM, USA

problem #2

Feb 092021

Wrangler

  • miles
There is an active recall for this Jeep model. I took it to the dealer today, February 9, 2021, to get it fix and they do not have the parts. The dealer (planet Dodge in miami, fl) instructed me to call fca group (Fiat Chrysler automobile -- owners of Jeep), which I did in front of them, and no fixing or resolution. Part of the recall states heated debris expelled from the transmission case may come in contact with combustible materials in the vehicle, potentially leading to a fire.

- Miami, FL, USA

problem #1

Jan 182021

Wrangler

  • 1,200 miles
Driving on the freeway and "service shifter" warning appeared on and off. Also, while driving on a city street the warning came on and off. Lights on the shifter flashed. Dealership says the valve body in the transmission is defective and needs to be replaced or the whole transmission needs to be replaced. They stated it's a serious safety concern because the car can stop shifting altogether while driving.

- Eastvale, CA, USA