9.4
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,301 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Driving over 60 mph if I hit I bump the vehicle starts to violently shake. I then have to slow down for it to stop
- Ambler, PA, USA
Since November of 2022 the vehicle has been violently shaking in the steering wheel that occurs at speeds ranging from 50-70+ mph. It tends to happen on pavement change see such as bridges or potholes. The wheel shakes so violently that you need to slow to under 50 to get it to stop. I have brought it to multiple dealerships. The first replaced the steering damper on 2/1/23 with the newest FCA approved Damper. Within about 2 weeks the issue returned and seemed worse. I brought it to the dealership who couldn't replicate the problem because their techs could not drive 70mph. Talked with jeep wave and opened a case with them and they advised to bring to a different dealer. Brought to new dealer who drove the vehicle and experienced the violent shaking. They removed the damper and reinstalled. A week later the issue has returned and another appointment has been made. While traveling on the interstate this happened 7 times in 1 two hour trip. I had to pull over to the shoulder in traffic that many times which puts everyone in danger. Jeep keeps claiming it's the steering damper that is the issue but even after replacing with the newest version this still happens. It is very scary to have it happen randomly and puts everyone at risk at those speeds. I was able to film it happening and have that video readily available. I keep bringing the vehicle back to the dealership but there has not been a fix as of yet. Please hold FCA accountable and help resolve this issue.
- Lino Lakes, MN, USA
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 55 MPH over a bump in the roadway, the vehicle began to shake abnormally. The contact stated no warning light was illuminated. The contact stated he decelerated to 20 MPH and the vehicle stopped shaking. The contact experience the failure a total of 6 times. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The contact took the vehicle to another local dealer; CR Chrysler Dodge Jeep Ram of Adrian (1211 US-223, Adrian, MI 49221, 517-266-5900) where it was diagnosed with needing the stabilizer steering damper to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer had been informed of the failure. The failure mileage was approximately 20,000.
- Whitehouse, OH, USA
When driving on the highway any bump in the road triggers the vehicle to shake uncontrollably. (front end and steering wheel) Problem does not correct itself until I have to get into the emergency lane and fully stop. I feel this is not safe nor something normal. This happens quite often. Too often. Every time I drive. Dealership states that this may be "damper shock" not covered by warranty. Any information online that I can find states that this is a common defect in Jeep Wranglers making them unsafe for highway driving if the part is defective.
- Elkhorn, WI, USA
Vehicles tires and steering wheel begins to shake violently at speeds in the 50+ mph range on the highway. Condition occurs after hitting a small bump on the highway. The condition becomes so violent, I have to slow the vehicle from 60+ mph to about 40 mph to stop the shaking. I have taken it in and they replaced the steering dampener and it did not resolve the issue at all.
- Weldon Spring, MO, USA
Driving on the highway and hit a bump, Jeep started violently shaking/vibrating (Death Wobble), almost lost control with cars on both sides of my Jeep. The vibration after hitting a bump has happen several times the past two months. Jeep dealership states, vehicle needs a new steering damper/stabilizer. The part is on back order, dealerships can only order so many per week due to the demand/problem with Jeeps. It could take 2-3 months to be fixed and vehicle can not be driven. This also happened with my 2018 Jeep Wrangler.
- West Orange , NJ, USA
When you drive the Jeep on the highway, if you hit a bump, crack or pothole, the vehicle violently shakes, through the steering wheel and tires. The entire vehicle begins shaking uncontrollably and pulls me to the right and off the road. Have had into the dealership for 7 times, and they held vehicle for over 30 days, still not resolved. Very dangerous
- Lakeville, MN, USA
My Jeep steering is extremely loose, and very difficult to keep between the lines on the road. If the wind is blowing, it is nearly impossible. My biggest concern however, is the wobble that occurs when on the expressway. This has now happened to me five times while traveling on the expressway at around 70-75 miles per hour. The Jeep begins to wobble back and forth and you literally loose all control of steering. The only way to get it to stop is to push on the brakes and decelerate, but it is terrifying.
- West Branch, MI, USA
While driving on the highway I drove over a bridge bump and the truck started to wobble uncontrollably forcing me to slow down to 30 miles per hour before it stopped. This happened two times. We brought it to the dealership who replaced the steering damper and it happened again so they adjusted the camber of the alignment and said it should fix the issue. I have an email from the dealership where we purchased the jeep and the sales manager emailed us back indicating that what the dealership did to correct the issue is correct, but that it is not a permanent fix and that they know of the issue and are not sure how to correct it.
- Lebanon, CT, USA
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 65 MPH, the steering wheel and the vehicle started shaking abnormally. The contact pulled over on the side of the roadway to check for a tire blowout. The contact found no failure with the vehicle or the tires. The vehicle was taken to the dealer and the mechanic stated that the vehicle had experienced the death wobble, but the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 20,000.
- Carlsbad, CA, USA
Driving own I95, heading south in Maryland, hit a bump and vehicle started shaking/wobbling, almost lost control and had to slow down until vehicle stopped wobbling. This happen 6-9 times that day. Also has occurred several times in NJ on the turnpike and 280. Contracted Jeep HQ, told to contact a dealer.
- West Orange, NJ, USA
The jeep has what people refer as -€œ the death wobble-€ When hitting a bump at freeway speed the steering wheel and front end shakes violently. The jeep has 13k miles and has not been off road. Jeep has been notified. Does not sound like the have a solid fix. You have to pull off the highway and stop to regain control of the vehicle.
- San Diego , CA, USA
The steering is loose and has a lot of play. I can be driving 25 miles per hour or 65 miles per hour and I constantly have to adjust the steering wheel to the point that my right arm actually gets tired from over correcting the steering. If I go over a bump, I have to correct the steering even more. I took it to a dealer to have it checked. The dealer confirmed there is a lawsuit regarding the steering but they are not allowed to fix it.
- York, PA, USA
JEEP WOBBLE When driving at normal highway speeds the jeep starts shaking uncontrollably if there is a bump in the road. It is difficult to steer and to make it quit shaking I have to slow way down or come to a complete stop. This is very dangerous on the interstate during rush hour. Almost got me rear ended. Jeep is currently at the dealer who tried to tell me at first that it is because I don-€™t rotate my tires - I showed receipts where I do have them rotated and had just had it balanced twice within a couple weeks. Then they tried to say the tires were worn, but I also have proof from tire shop that they are good tires. Finally they ran out of excuses and admitted it was the common jeep wobble and had to order the part that is now on back order because they have had to change so many.
- Milltown, IN, USA
My Jeep has the infamous death wobble with violent shaking of the front end when the Jeep gets up to 50 mph or more. I have to pull over every time to stop the front end from shaking. The shaking is so violent it is very hard to control, and I've had other vehicles looking at my Jeep as if it going to blow up. This is ridiculous for a new Jeep and since Chrysler has known about this problem for years. I didn't know about it until I bought a Jeep and have ahd to deal with it.
- Roy, UT, USA
The death wobble has happened 2 times in the past month traveling under 45mph. It-€™s dangerous as the steering wheel is all over the place and the only way to stop it is to slow down all the way. Very scary!
- Clover, SC, USA
Vehicle steering vibrates uncontrollably at speeds generally over 50 mph. This only subsides if you slow the vehicle down and or bring the vehicle to a stop on the side of the road. This has done this since approximately 5,000 miles. I was told that there was no problem found. After contacting -€œJeep Customer Care Service-€ to get them involved as we will NOT continue to put our young son and ourselves in danger of this faulty vehicle. I have been getting the runaround as to a rental vehicle. I was told by the customer service representative to take it to a dealer for the issue again. I told her that this vehicle is unsafe and the primary driver is my young son and that it was unsafe! The representative Melissa, told me to just don-€™t drive it on the interstate etc. After telling her that we have purchased 6 new vehicles from their parent company in the last 4 years, this would be the LAST!!! Only then she offered to start a case file for our complaint. We are still getting the runaround.
- Dacula, GA, USA
Death wobble: extreme vibration, uncontrollable shaking from side to side when going high speeds and hitting bumps, but also happening at lower speeds now and not large bumps. It will only stop by coming to a close stop, slower than 10-15mph. It is happening much more frequently, and the Jeep only has 26,000 miles and has never been off-road. I bought this Jeep brand new. Ordered it myself. Dealership supposedly fixed it on 02-03-23, but it continues to do it and is getting worse.
- Piedmont, MO, USA
Jeep develops a severe WOBBLE at speeds above 50MPH. Sometimes at a lower speed if you hit the smallest of bumps. The JEEP shakes BEYOND BELEIF. It shakes so much that you CANNOT see the instruments. In order for it to stop shaking you need to almost stop the car.
- Plano, IL, USA
- Thomasville, NC, USA