10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Jan/2023 at 55mph, a vehicle swerved into my lane which required immediate braking. Applying the brake, the Jeep engine surged, and Jeep would not slow down. I reapplied brake and initially it didn't slow my vehicle. After re-reapplying the brakes, the Jeep responded to the braking. On Mar 28, 2023 traveling approximately 20 mph in a vehicle round-about, following a pickup truck which was two car lengths ahead of me and suddenly the pickup stopped for a pedestrian. I applied my brakes on my 2022 Jeep Wrangler and the engine surged, the Jeep sped forward, I reapplied the brake but my Jeep wouldn't stop until it crashed into the rear of the pickup. There was no damage to my Jeep but some rear bumper damage to the pickup. During both incidents the ESS (Engine Start/Stop) was disabled.
- Carlsbad, CA, USA
Vehicle was being driven at about 10 mph or less in a busy and congested area. left turn was made. There was an immediate loss of braking and steering with this turn. The vehicle engine began to roar and the tachometer went to highest number. Just about all warning lights on the dash were flashing and there was audible beeping as well. The ignition was turned off but all warning lights continued to flash and there were audible beeping. The vehicle had locked itself into an "Auto Park" mode, and it was unable to be driven or placed into gear. The battery was disconnected, allowing the computer to reset. Although the vehicle continued to malfunction, I was able to drive it out of the main traffic and into a parking lot. A wrecker was called, and the vehicle was transported to a local Jeep dealership. The local dealership kept the vehicle for several days, and tested it extensively. They were able to reproduce the loss of steering. They found some erroneous solders on a component, the "Star Connector". It is believed that this may have shorted something in the electrical system. The safety of myself and family and all others in the vicinity of the Jeep 4xe were in grave danger when the initial brake, steering and engine failure occurred. Other people may well have been run over during this event. The problem of loss of steering was reproduced by the Jeep dealership that worked on the 4xe, and they feel that it was corrected by replacing the Star Connector. I have paperwork from the dealership to document the incident. The vehicle is available for inspection and I currently have to drive it, although I have loss of conficence and feel afraid to drive it.
- Bedford, VA, USA
The Wrangler accelerated while doing regenerative braking or while my foot was on the brake. This caused it to hit a building. It is available for inspection. My safety and my child's safety was put at risk when contact was made with a building. Those inside the building were also at risk. The problem has not been reproduced yet as the incident just happened. The vehicle was towed to a dealer. Insurance will be inspecting. Police were called to scene of accident. I will file a claim with Jeep as well. I was running it in full electric mode and I don't remember any issues. The vehicle was just re wired as well.
- Waukee, IA, USA
- Livonia, MI, USA