10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Brakes stopped functioning. Jeep started accelerating. Very unsafe speeds approaching a school zone. Eventually brakes reengaged and then engine shut down.
- Marietta, GA, USA
I have a 2022 Wrangler 4xe. This weekend I rear ended a car in stop and go traffic. When I used the brake it actually felt like the car jumped forward a bit. I had to stomp on the brake pedal again as if my first attempt had no grab. More details...I was in hybrid mode with <1% battery status and max regen was on. I was going less than 10 miles an hour. Jeep has a max regeneration function that uses the engine to generate an EV battery recharge. I understand that the max regen sort of turns off when you are rolling at really low speeds, but it seems the transition to/from this is rough on the transmission or something. This only happens at low speeds (in parking lots, etc) This behavior happens intermittently but, this is the first time I was not able to stop completely before an impact occured.
- Prosper, TX, USA
There is a confirmed recall 92A for the gear position sensor on my 2022 Jeep Wrangler. I took it to River Oaks dealership in Houston to have the recall work done in March 2024. They told me the work was complete; I returned to pick up my vehicle and found out the work had not been done because they didn't have the parts, so I took my vehicle home. I'm now told that they actually ordered the parts for the recall without telling me, and I was never informed that the parts arrived at the dealership or were going to be returned after that. I have now brought my vehicle to a different dealership (Helfman in Houston) for a repair and to have that recall fixed. They are unable to order the parts from Jeep to fix the recall, because River Oaks had previously ordered them under my VIN and have most likely returned them. No one at River Oaks is willing to help in any way. The recall manager says I should have known that they received the parts in stock after I left without any kind of notification, and the parts managers won't answer or return my calls. Jeep corporate has stated that they cannot cancel the previous parts order, but that River Oaks can cancel the previous order so that Helfman can put in a new one with my VIN. River Oaks has denied this. At this point, I cannot get a mandated safety recall fixed on my Jeep because of the previous and ongoing actions of River Oaks dealership. My options are apparently to leave it at the dealership indefinitely or take it back with a safety malfunction.
- Houston, TX, USA
I was stopped at a red light with my foot on the brake, and had been for at least 30 seconds. The jeep all the sudden revved and started moving forward. I continued to push on the brake but the jeep didn't stop. I attempted to turn the jeep to the right to avoid the car in front of me, but was unable and slammed into the back of the car. Despite my foot being on the brake the jeep continued to rev even after I hit the car. I put the jeep in park and it stopped revving. A police report was filed. There was damage caused to the car in front of me. The jeep has not been able to be taken to the dealership yet for inspection.
- Livonia, MI, USA
Jan/2023 at 55mph, a vehicle swerved into my lane which required immediate braking. Applying the brake, the Jeep engine surged, and Jeep would not slow down. I reapplied brake and initially it didn't slow my vehicle. After re-reapplying the brakes, the Jeep responded to the braking. On Mar 28, 2023 traveling approximately 20 mph in a vehicle round-about, following a pickup truck which was two car lengths ahead of me and suddenly the pickup stopped for a pedestrian. I applied my brakes on my 2022 Jeep Wrangler and the engine surged, the Jeep sped forward, I reapplied the brake but my Jeep wouldn't stop until it crashed into the rear of the pickup. There was no damage to my Jeep but some rear bumper damage to the pickup. During both incidents the ESS (Engine Start/Stop) was disabled.
- Carlsbad, CA, USA
Vehicle was being driven at about 10 mph or less in a busy and congested area. left turn was made. There was an immediate loss of braking and steering with this turn. The vehicle engine began to roar and the tachometer went to highest number. Just about all warning lights on the dash were flashing and there was audible beeping as well. The ignition was turned off but all warning lights continued to flash and there were audible beeping. The vehicle had locked itself into an "Auto Park" mode, and it was unable to be driven or placed into gear. The battery was disconnected, allowing the computer to reset. Although the vehicle continued to malfunction, I was able to drive it out of the main traffic and into a parking lot. A wrecker was called, and the vehicle was transported to a local Jeep dealership. The local dealership kept the vehicle for several days, and tested it extensively. They were able to reproduce the loss of steering. They found some erroneous solders on a component, the "Star Connector". It is believed that this may have shorted something in the electrical system. The safety of myself and family and all others in the vicinity of the Jeep 4xe were in grave danger when the initial brake, steering and engine failure occurred. Other people may well have been run over during this event. The problem of loss of steering was reproduced by the Jeep dealership that worked on the 4xe, and they feel that it was corrected by replacing the Star Connector. I have paperwork from the dealership to document the incident. The vehicle is available for inspection and I currently have to drive it, although I have loss of conficence and feel afraid to drive it.
- Bedford, VA, USA
The Wrangler accelerated while doing regenerative braking or while my foot was on the brake. This caused it to hit a building. It is available for inspection. My safety and my child's safety was put at risk when contact was made with a building. Those inside the building were also at risk. The problem has not been reproduced yet as the incident just happened. The vehicle was towed to a dealer. Insurance will be inspecting. Police were called to scene of accident. I will file a claim with Jeep as well. I was running it in full electric mode and I don't remember any issues. The vehicle was just re wired as well.
- Waukee, IA, USA
- Bermuda Dunes, CA, USA