10.0
really awful- Crashes / Fires:
- 1 / 5
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,026 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The instrument cluster is not working. On March 25 2025 during driving the cluster started to malfunction by turning on and off and then few seconds later it was off. Once the cluster is off there is no visual assessment of how fast the car is moving, any alarms, temperature, fuel gauge, non of the gauges work. Took car to an electrical car repair shop since this is a safety issue and they found that there was a cluster recall on 2022 wrangler sport jeeps so no repairs was done to the car. The dealer was called and under the VIN inquiry I was informed that there was no instrument cluster recall. My question is since there is evidence in several www literature of Jeep Wrangler recalls due to instrument cluster why then our instrument cluster not part of a recall
- Descanso , CA, USA
See attached document for complaint.
- Denver, CO, USA
The contact owns a 2022 Jeep Wrangler Hybrid. The contact stated that the vehicle was taken to a local dealer to be repaired under NHTSA Campaign Number: 24V720000 (Electrical System); however, the contact was advised that the repairs were not sufficient to fix the vehicle. The vehicle was serviced under the recall remedy however, the failure recurred on three separate occasions. The dealer advised the contact that she would have to pay out of pocket for a new battery due to the tire not being original equipment. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000. The VIN was not available.
- Buford, GA, USA
The contact owns a 2022 Jeep Wrangler. The contact stated that the vehicle had experienced the Death Wobble while driving on two occasions. The contact also stated that the vehicle was difficult to start and would start after being jump-started. Additionally, the contact stated that there was an abnormal burning plastic odor coming from the clutch intermittently while driving and shifting into gear. The contact stated that while driving 40-45 MPH, the vehicle stalled. The message "Stop Safely - Vehicle will shut down in 30 Seconds" was displayed. The contact stated that while attempting to pull over to the side of the road, the vehicle hit the guard rail on the side of the road and bounced back, causing the rear end of the vehicle to land on the right lane of the highway while the front end was on the side of the road. The contact was able to push the entire vehicle to the side of the road with the assistance of other drivers. The manufacturer was notified of the failure and assisted the contact in towing the vehicle to a parking lot. The vehicle was jump-started; however, the failure recurred while the contact was driving the vehicle. The vehicle was towed to the dealer, where the battery and the auxiliary fuse were replaced; however, the vehicle was not diagnosed. The dealer then informed the contact that the vehicle had been repaired. The contact then inquired that the dealer perform the recall repair of NHTSA Campaign Number: 23V116000 (Power Train); however, the dealer informed the contact that the part had been ordered and would be available in two months. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 34,000.
- Saint Louis, MO, USA
My 2022 Jeep Wrangler Sahara Unlimited 4xe vehicle is unsafe, and I fear driving it could cause death or serious bodily injury. The vehicle turns off intermittently and displays "service electrical charging system." The 4xe recalls 95B/NHTSA 24V-720 and especially, recall ZB7/NHTSA 22V-865 have not been properly repaired and completely resolved. This is a serious and potentially dangerous defect. This Jeep Wrangler Sahara 4xe unexpectedly turns off while driving, it has turned off on me while driving on the freeway, regular streets and has left me stranded in dangerous predicaments. Starting the vehicle is also unpredictable, sometimes it starts and sometimes it does not. This is especially terrifying when it spontaneously shut off while driving. I no longer can safely operate this vehicle without placing myself, my family and others in peril, and as a result I have had to purchase a new vehicle. Vehicle engine shuts down condition caused by diagnostic reactions to faults caused by loss of communication. Recall ZB7/NHTSA 22V-865 is still occurring to my 2022 Jeep Wrangler Sahara Unlimited 4xe, an engine shut down condition results in an unexpected loss of motive power while driving, which can cause a vehicle crash without prior warning.
- Mather, CA, USA
I brought my jeep in for the 95B recall this past December (12/17/24), it was fixed for about a week then problems with the electric system emerged and the vehicle would not run in electric mode. I also received messages saying that an oil change was required (despite having an oil change done in December), and that the battery needed to be charged for maintenance (despite the battery being fully charged the previous evening). I brought it back to dealer (2/3/25) to fix the issue. They said they fixed it and gave it back to me. A few days later the same problems reappeared so I brought it back on 2/22/25 and just received word that they cannot find a solution to the problems despite working with tech advisors from other dealerships and Stellantis. In short, I have had the same issues with the vehicle since about November, they have attempted to fix it 3 times and now are telling me that they do not have a fix for the problems. Please help!
- Crystal Lake, IL, USA
The engine lost power while driving and was almost T-boned the first time the issue happened. No warning lights were present before the loss of power. I was leaving a stop sign and crossing traffic did not have to stop. The posted speed limit for the cross street is 40 MPH. The dealership updated the software, and the Wrangler 4XE was returned the same day. Less than two weeks later, the loss of motive power occurred again. The dealership had the vehicle for almost 40 days and replaced the high-voltage battery pack. About 50 miles after the car was returned, the check engine light came on. I was almost home when this happened and had the 4XE towed for the third time. Texan Jeep claims they had engineers from Jeep look at the vehicle while it was in the shop for an extended period of time. These vehicles are not safe to be on the road! The safety of any other vehicle around a 4XE is at risk. They can shut down and go into limp mode without warning, with or without the recalls being complied with. The only reason I did not have a significant accident was my training as a commercial airline pilot and dealing with simulated emergencies.
- Kingwood, TX, USA
ON [XXX] My 2022 Jeep Wrangler Hybrid was parked in my carport. Around [XXX] I started smelling something burning so got up to check the house and then went to the garage to check our cars. On checking the Jeep I noticed that the inside of the cabin was filling with smoke. I immediately called 911 and as I was on the phone with them the Jeep spontaneously burst into flames on the inside. The Fire department arrived shortly after. They began flooding the jeep with water and had to drag it out of our car port. Once they had it away from the house the continued to flush it with water and also placed a fire retardant blanket over the top of it to contain the fire. It continued to burn for several more hours until a tow truck arrived to take it to a yard. The fire truck had to follow the Tow as the car was still smoldering as they loaded it. According to the fire marshals' initial assessment he believed the fire was started from the Jeeps Lithium Ion battery. * It is believed to be the Lithium Ion Battery. It has a recall and I had the recall scheduled for 1/9/2025 but it caught fire on [XXX]. The Jeep is with Progressive my insurance company and could possibly be inspected at request. * Luckily we caught it before it was fully engulfed. Jeep did emit noxious fumes while it was on fire and being put out. Our neighbor had to evacuate because of the fumes possibly entering her house. * It has been confirmed by Progressive and they have placed Jeep on notice. * It was inspected by the Ins Co. They are awaiting on the inspector from Jeep. * There were no warning or indications prior to this happening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Everett, WA, USA
On [XXX] I bought a 2022 Jeep wrangler 392 from Ron Tonkin Jeep in Milwaukie, OR. It was certified pre owned and still under full manufacturer warranty. I drove the car for one day then parked it at Portland airport before flying to Chicago. A week later while still out of town, I received a call from the parking lot manager that my car spontaneously caught on fire last night and violently burned also damaging 3 cars near it. The fire department came and put out the fire and said the fire was caused by -??mechanical failure, malfunction-??. Jeep has refused to cover this claim because they said the cause of the fire cannot be determined. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Burr Ridge, IL, USA
Dec 23 took mine in for recall service. Had no issues prior to having this done. Pick up the same day. Was told passed the drive test. Drove to work Dec 24th (26 miles round trip) no issues. Did not drive on Christmas. Placed it to charge that night, for drive to work the 26th. Noticed it did not charge completely. On the way in to work service light came on. Time to leave work, it would not start. Dash had the service charging station. Waited a few minutes. Then it did finally start. Tried to place it in esave. It would not go. Regeneration went off. It drove horrible. Slow acceleration, especially from a complete stop. Got it home and had it towed to a different dealership that had performed the update. Was told a module is bad and they are keeping it until the 30th to check for other issues. They said as a precaution to ensure I was safe on the road. Terrifying experience.
- Springfield, OH, USA
See attached document for complaint.
- Gig Harbor, WA, USA
My instrument control panel went completely black without any prior glitches. I couldn't see my speed, cruise control lights, engine temp, gas gauge...nothing on my panel displayed.
- Waynesville, MO, USA
Wife was going to work. Started to notice difference in the feel of the drive. Then the check engine light came on. When she started to accelerate the vehicle jerks. When the vehicle is at a stop then accelerates the it takes about 5 seconds for the car to start moving. Today the vehicle turns on but can-??t switch gears to put it in reverse or drive. Vehicle is a paper wait and the earliest time I can take in to a certified mechanic is 1 month. I-??ve had multiple issues with this car. Death wobble, electric recalls. And a recall that stated part not available park your car not in your garage and don-??t charge your hybrid-??. How can this car be allowed on the streets with this many issues under 2 years
- Carol Stream, IL, USA
Jeep wrangler has 46k miles, 2 years, but battery died while car was running. Would not start once car engine shut down. I was stuck in the middle of a busy intersection and was out ant risk of an collision. Upon running diagnostics, battery is fully drained and alternator is not starting. Online forms suggest it could be the alternative battery, charging the start/stop function, that died and drained the charge from the main battery. Prior to the incident, there was a low voltage warning which got worse over 2 days, until ultimately it died completely.
- Stamford, CT, USA
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Collierville, TN, USA
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Sparta, NJ, USA
On Nov 16, 2024 I was driving and turned a corner as soon as I did the engine light and another light came on with a message saying do not shift or turn off. I had it towed to Capital Jeep and they said it was my main and aux battery, a week later which was yesterday 11-29-24 the same lights and message came on, I pulled into the dealership and they said it was the green bus connecter behind the glove box, then today 11-30-24 I was driving same lights and message again, however this time I could not go passed 5 miles an hour. So now it-??s towed again and sitting at the dealership
- Hickory Grove , SC, USA
Received a notice in October that there is a chance for the battery in the vehicle I currently own could start on fire. They stated they have no resolution for this at the time. I was informed not to fully charge it, not to park near buildings, and not to park near other vehicles. This is impossible for me to do at this time. I have HOA-??s where I am renting that I cannot park in the street. I also have children that I do not want in this vehicle or driving this vehicle if there is such a serious malfunction that could happen. I am a special education teacher, and there-??s no place for me to park where I work that is away from buildings, other vehicles and children. I called the dealership and had text messages with them. I have called the manufacturing number and was told I was put on another list and a person would call me in a day or two. Two weeks went by. I called again. I still have not had a case manager call me to let me know what my options are. I would like my money back and want to return this vehicle. I do not feel safe driving it. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Bend, OR, USA
This recall has no resolution which is absolutely unacceptable. There is a fire risk for my primary vehicle, and I am unable to charge it - the entire reason I purchased this vehicle at a premium.
- Morgantown, WV, USA
- Spring Valley, CA, USA