10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,228 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
There is a recall on my vehicle that relates to a safety issue with the clutch overheating and causing a fire. It has been over a year and the dealership where I purchased the vehicle has no remedy, and none planned. I have called and checked several times with the same answer. Feb 23,2023 Manufacturer Recall Number19A NHTSA Recall Number23V-116 Recall StatusRecall Incomplete, remedy not yet available
- Pasadena, MD, USA
My vehicle has a recall for the High pressure fuel pump. While driving the engine light and cruise control light will turn automatically and then go away consecutively. Yes, the issue has been confirmed and inspected by the manufacturer and the dealership in which I purchased my vehicle. The vehicle will stall when running or randomly turn off and smell like smoke. I have made 3 appointments in which the dealership will advise me to drop my vehicle off and once I arrive they tell me they do not have the parts. I called the manufacturer and they advised they receive the parts every 7 days. I have contacted the dealership and I will not get a response. I'm scared for my safety and others. The contact stated she would appreciate a response and assistance with a recall for the vehicle.
- Santa Ana, CA, USA
Had to go in to repair a coolant leak, power train issue with the driveshaft and suspension.
- Bellflower , CA, USA
When starting from a complete stop with the car in drive (usually from a stop light/sign), the dash will go completely black and come back online with initial guidance to place the car in park before starting the engine followed by "Service Transmission". Once put into park, it cannot be released into neutral to move out of danger - it's truly stuck. Based on 4XE forums, this is not a unique problem. When completely shut off and restarted, it behaves as normal. This has happened twice on the same vehicle and no error code is generated for service.
- Urbandale, IA, USA
The contact owns a 2022 Jeep Wrangler. Upon taking the vehicle in for emissions testing, the vehicle failed. The vehicle was taken to the dealer, who diagnosed a failure with the speed sensor. The vehicle was repaired; however, the vehicle failed the emissions test. The vehicle was taken back to the dealer, who was unable to determine a failure, but informed the contact that it might be related to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) and advised the contact to drive the vehicle for 700 miles before returning. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) and the VIN was included, and parts were ordered. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 20,000.
- Milwaukee, WI, USA
Engine speed became limited while driving and abruptly slowed down to 10 MPH while driving on the streets almost causing an incident for myself and others. Once car was stopped loud noises would come from Hybrid cooling system as if it was overheating upon start up. Dealer confirmed inspection and fixed hybrid cooling system which was covered under warranty. 3 weeks later after fix, vehicle engine light came on again and car had to be in service for another warranty issue connected to the fuel line. No warning lights, messages or symptoms of problems before incident happened. My family and I are terrified from the first incident and the 2nd engine light coming on only a few weeks later has confirmed our concerns that jeep has made a faulty product and these vehicles should be recalled.
- Irvine , CA, USA
With this recall and no repair, I no longer feel safe driving my Jeep and being that the recall notice states not to park near other vehicles or buildings/structures is another safety concern. It lunges upon first driving as well.
- Hurt, VA, USA
Water pump failure during cold weather event down to 20F, told by dealership that plastic hose adapter integral to the pump had cracked. Resulted in catastrophic loss of coolant while driving. Coolant reservoir is opaque and pressurized so level could not be verified while hot. Replaced under warranty.
- Hartsville, SC, USA
Vehicle again experienced -??high-speed-?? stalling with rapid de-acceleration + additional loss of power steering + transmission lock. Due to lack of brake lights upon rapid de-acceleration, nearly caused trailing vehicle to rear-end the subject Jeep Wrangler and swerve into oncoming traffic. Vehicle had to be towed to dealership due to unable to start and transmission lock. Video provided of event. Dealership advised could not repeat failure, manufacturer refused to open case with engineering. Software update applied.
- St Petersburg, FL, USA
I was driving and at a red light the car just stopped working. It was stuck in park and did not want to shift gears. I kept getting a warning message to push the brake and push start but nothing happened. I was stuck in the middle of the road and was put in a dangerous situation. I kept turning the car on and off and eventually 30 minutes later it started.
- Pico Rivera, CA, USA
The contact owns a 2022 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle shook excessively. The failure was described as the death wobble. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that an appointment was scheduled for a diagnostic test. The manufacturer was made aware of the failure and several cases were filed. The failure mileage was approximately 6,000.
- San Antonio, TX, USA
I was going approximately 60 mph on MN Highway 100 S in the far right lane, driving with a half full tank of gas and <1% battery in -??hybrid-?? mode, when suddenly and error message saying -??service charging system-?? error appeared in red on the driver console and all engine acceleration stopped working. The vehicle then displayed a message to shift to P to start the engine. But it wouldn-??t let me shift to P while going 50+ mph. I managed to coast to a relatively safe area on the shoulder of the highway with minimal disruption of traffic, bring the car to a full stop, and restart the engine. However if I had been in the far left lane of the highway instead of the far right, or in a section without a safe shoulder, this event could have been the start of a major accident, endangering myself and many others. The spontaneous total loss of driving power in the 4xe is an inexcusable public safety risk. I know there has been a previous recall for a different issue that also produced this effect. This issue must also be fixed.
- Minneapolis, MN, USA
The contact owns a 2022 Jeep Wrangler. The contact stated while driving approximately 70 MPH, the vehicle stalled. The contact stated that the vehicle lost power steering and the power assist braking was inoperable. The contact stated that there was a warning chime and a notification to shift to park(P). The contact had the vehicle towed to the residence and recharged the battery and filled the fuel tank due to the low fuel warning light being illuminated. The contact drove the vehicle to a dealer and was informed that the vehicle had run out of gasoline. The contact stated that failure reoccurred, and he had the vehicle towed to a different dealer. The contact was informed by the dealer that the vehicle had run out of gasoline. The contact researched online and found that the auxiliary battery would not recharge and would drain the electrical system causing the vehicle to shut down and stall. The contact took the vehicle to be repaired under NHTSA Campaign Number: 22V865000 (Engine). The contact stated that he was still experiencing the failure with the hybrid system. The manufacturer had been informed of the failure. The failure mileage was approximately 18,500.
- Murrieta, CA, USA
My 2022 4xe Rubicon has been at the shop for 60 days now for slamming in to a dead stop while driving over 8 -18 mph. This happened 4 times early in the morning trying to drive to work. The dealership towed it in that morning, but failed to look at it for over 2 weeks. - they thought it was just in for regular maintenance. - during this time multiple warning lights were on (CEL and ETC, etc). To date, they can not recreate this frightening situation or pull up any codes. I could have killed somebody, had I made it to a busy road. I had the 22V-865 recall done in Feb 2023, which CLEARLY did NOT work. Chrysler's involvement has been useless, The latest safety recall report I read (dated 7/13/23) indicates they cannot find the "root cause', they are attempting update software that will change "fail safe from shut off to limp home" but state in this report that there is still NO RESOLUTION, and is still under investigation. I purchased my 4xe August 27, 2022, FCA KNOWING they manufactured the 2.0L PHEV engine, issued a STOP -SALE NOTICE in December 2022 "in order to control and avoid the damage and emergency situations on the US roads.'" NOT A STOP DRIVE NOTICE. -Other then this Scary problem, I have FORM problems, and it throwing itself into AUTOPARK while in reverse. (going less then 3 mph) - How is this not being investigated, ... How is it that there are NO codes or replicate the problems.
- Huntington , NY, USA
Spontaneous Engine Shutdown for the 3rd time: Steering wheel locked, Transmission locked, engine turns off....all while driving.
- Riverton, UT, USA
I have taken my 22 Wrangler in 3 times to the dealership to fix the engine overheating, each time it was a different component until they said we need an entire new engine. Safety of us was overheated engine without a warning on the highway going 70+ speeds. I have heard several other stories of 21 and 22 wranglers overheating, I am not sure why a recall hasn't been issued.
- Byron Center, Mi, Usa, MI, USA
While driving me 2022 4xe with the doors off My Jeep remained in drive but abruptly stopped it remained in drive but the D on the gear shifter started blinking. This happened multiple times and could have caused a serious accident. My Jeep was flatbed to the dealership and is still being diagnosed My Jeep is less Then a year old and already had one recall completed.
- Huntington, NY, USA
I was driving on the highway and my Jeep shook for a moment and then the D started blinking and there were 2 lights that came on. One was the battery light and the other one was the charging light. There was also an on screen message about a charging problem and to pull over safely. I was on the highway and this was very dangerous as the car was slowing down with cars behind me. I managed to pull over on the side of the highway and stopped my car safely. I turned off my car restarted it. I then got off the highway and made it home safely via the back roads. I made an appointment with the dealership but this was very unsafe and almost caused an accident. Please investigate as as I have seen many other reports of this online. Thanks.
- Clarksburg, MD, USA
I took my 2022 Jeep Wrangler 4XE Unlimited into the dealership for the recall to be fixed and oil/filter change with tire rotation. I drove my vehicle to the dealer and after being there for 3.5 hours I am informed my vehicle no longer starts/turns over. I have a loaner vehicle with no solution in sight. Upon reading other 4XE owners statements that had the same issue. Upon resetting the software they have multiple trips with the same issue of the engine stalling. I DO NOT want my children in a vehicle that is NOT running properly. This will put others in danger as well, if my engine fails going down the interstate, it can cause a wreck.
- Lakeland, FL, USA
- Carlsbad, CA, USA