I brought my jeep in for the 95B recall this past December (12/17/24), it was fixed for about a week then problems with the electric system emerged and the vehicle would not run in electric mode. I also received messages saying that an oil change was required (despite having an oil change done in December), and that the battery needed to be charged for maintenance (despite the battery being fully charged the previous evening). I brought it back to dealer (2/3/25) to fix the issue. They said they fixed it and gave it back to me. A few days later the same problems reappeared so I brought it back on 2/22/25 and just received word that they cannot find a solution to the problems despite working with tech advisors from other dealerships and Stellantis. In short, I have had the same issues with the vehicle since about November, they have attempted to fix it 3 times and now are telling me that they do not have a fix for the problems. Please help!

- Crystal Lake, IL, USA

Greetings, About a year ago I started experiencing shaking while driving in the car usually when driving above 60 miles per hour. It felt like the wheels were shaking and wobble for few seconds but would stop. When I mentioned this to the dealership service rep, he said that this is normal and would go away. It did not and got progressively worse. It would shake for about a minute violently and almost cause an accident in the freeway where I almost lost control. I immediately took it to the dealership, and they ended up replacing the steering dampener. They actually replaced it twice since the one they changed with the first time was problematic as well. The rep at the time mentioned that he is astonished that there hasn't been a recall on this yet as they've received numerous calls. Well about few weeks ago, the car started doing the same thing again and this morning it was really bad again and my wife almost lost control. I am taking it back to the dealership next week to see what they can do but this appears to be a chronic problem. I have seen hundreds of people complaining about the same issue online with 2021 and later Jeeps Wranglers.

- El Dorado Hills, CA, USA

There is lack of information on how to file a complaint for a dealer not repairing a recall in a timely manner on this website. This complaint is in regards to the safety recall on my Jeep 4XE- Recall 95B/NHTSA 24V-720. I made an appointment for this recall and took it to Franklin Chrysler Dodge Jeep Ram in Franklin TN. They have had my Jeep for 2 days working on this recall. The letter I received said this would take 2 hours. They refused to provide me with a loaner/rental car and instead shuttled me home and left me without a vehicle for 2 days now. This is unacceptable.

- Franklin, TN, USA

ON [XXX] My 2022 Jeep Wrangler Hybrid was parked in my carport. Around [XXX] I started smelling something burning so got up to check the house and then went to the garage to check our cars. On checking the Jeep I noticed that the inside of the cabin was filling with smoke. I immediately called 911 and as I was on the phone with them the Jeep spontaneously burst into flames on the inside. The Fire department arrived shortly after. They began flooding the jeep with water and had to drag it out of our car port. Once they had it away from the house the continued to flush it with water and also placed a fire retardant blanket over the top of it to contain the fire. It continued to burn for several more hours until a tow truck arrived to take it to a yard. The fire truck had to follow the Tow as the car was still smoldering as they loaded it. According to the fire marshals' initial assessment he believed the fire was started from the Jeeps Lithium Ion battery. * It is believed to be the Lithium Ion Battery. It has a recall and I had the recall scheduled for 1/9/2025 but it caught fire on [XXX]. The Jeep is with Progressive my insurance company and could possibly be inspected at request. * Luckily we caught it before it was fully engulfed. Jeep did emit noxious fumes while it was on fire and being put out. Our neighbor had to evacuate because of the fumes possibly entering her house. * It has been confirmed by Progressive and they have placed Jeep on notice. * It was inspected by the Ins Co. They are awaiting on the inspector from Jeep. * There were no warning or indications prior to this happening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Everett, WA, USA

I was driving in the middle lane on I96 west when the dashboard lite up fully every light alerting me of every possible thing that needs attention known to man. This isn-??t the first time this has happened but it is was the first time on the highway. I attempted to move the steering wheel which wasn-??t working-I-??m guessing the power steering wasn-??t working, I slowly moved to the far right lane and managed to exit the freeway actually -??-??manhandling-?? the steering wheel to make the vehicle turn in either direction. Needless to say I was beyond scared of what was gonna happen next. I made it to a grocery store parking lot and called for towing back to the dealer. This vehicle was just at the dealer the previous week for the dashboard lighting up in the same way but I didn-??t drive it anywhere since I couldn-??t turn the wheel that time either. The dealer told me it was a fluke and sent me on my way. This vehicle is two yrs old and has only been serviced by the dealer for oil changes and tire rotations. After doing some research, I-??ve read that other owners of Jeep wranglers have had similar problems going as far back as 2018! I can-??t possibly be the only to report this issue. If I lost control of the vehicle due to power steering issues and sensor/computer failures what would happen to me" Would I be dead? Would I kill other people on the road? How would I ever be able to prove this is the vehicle and not me" This is an issue that needs to be looked at deeper. My vehicle is still at the dealership. It-??s only two yrs old and has 40,000 miles. I need someone to look into this problem before something horrible happens to someone. Unfortunately my daughter also has a jeep wrangler and I hope she can stay calm if something like this happens to her on the freeway.

- Webberville , MI, USA

I had the 95B battery recall performed at my Jeep Dealer and 2 days later I had a sudden loss of power and and sudden breakdown of the vehicle requiring towing to the Jeep dealer (Orlando Chrysler Dodge Jeep Ram in Orlando, FL 4101 W Colonial Dr, Orlando, FL 32808 Phone: (407) 299-1120) on [XXX]. They have not been able to give us any answers other than the hybrid battery needs replacement and over 2 weeks later they are giving us no answers or solutions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Winter Garden, FL, USA

On [XXX] I bought a 2022 Jeep wrangler 392 from Ron Tonkin Jeep in Milwaukie, OR. It was certified pre owned and still under full manufacturer warranty. I drove the car for one day then parked it at Portland airport before flying to Chicago. A week later while still out of town, I received a call from the parking lot manager that my car spontaneously caught on fire last night and violently burned also damaging 3 cars near it. The fire department came and put out the fire and said the fire was caused by -??mechanical failure, malfunction-??. Jeep has refused to cover this claim because they said the cause of the fire cannot be determined. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Burr Ridge, IL, USA

I am filing a complaint regarding an unresolved safety recall (NHTSA Campaign Number: 24V720000) for my 2022 Jeep Wrangler 4xe. The vehicle has experienced stalling and a significant loss of engine power while driving, creating a serious safety hazard. These issues were first noticed in October 2024 and the vehicle has become unsafe to drive as a result. I previously submitted a complaint to the NHTSA in October 2024, but the issue remains unresolved. Following the recall advisory, I brought my vehicle to an authorized dealership on November 26, 2024, where I was informed that no available fix exists for this recall issue, and the dealership could not provide a timeline for when a remedy would be available. The malfunction involves the high-voltage battery pack software, which is part of the recall remedy. However, this update has not been applied to my vehicle, and the ongoing performance degradation continues to put my safety at risk. The recall explicitly mentions the potential for fire and injury, which heightens my concern regarding the unresolved issue. Safety Risk: The stalling and loss of power while driving creates an immediate danger to my safety and that of others on the road. The vehicle is no longer reliable or safe to drive under these conditions. Dealer Confirmation: The problem has been confirmed by the dealership, but no remedy has been provided, and no repair timeline has been given. Symptoms: Prior to the failure, no warning lamps, messages, or other symptoms were present, and the issue emerged suddenly while driving. Resolution Requested: I request an investigation into Chrysler-??s failure to resolve this recall in a timely manner. I urge the NHTSA to take corrective action to ensure that the necessary repairs are made promptly to avoid further risk to my safety and the safety of others.

- Watsonville, CA, USA

On Nov 16, 2024 I was driving and turned a corner as soon as I did the engine light and another light came on with a message saying do not shift or turn off. I had it towed to Capital Jeep and they said it was my main and aux battery, a week later which was yesterday 11-29-24 the same lights and message came on, I pulled into the dealership and they said it was the green bus connecter behind the glove box, then today 11-30-24 I was driving same lights and message again, however this time I could not go passed 5 miles an hour. So now it-??s towed again and sitting at the dealership

- Hickory Grove , SC, USA

My 2022 Jeep has an open recall and Not enough is being done to remedy the situation. I bought a -??hybrid jeep-?? to save on gas money and now I-??m spending more money on gas than ever. I want compensation!

- West Palm Beach , FL, USA

Recall #95B one of many since I purchased my vehicle. Cannot use it for what it was purchased for which was to use electric and save gas money. Now recall states not to plug in vehicle and that it can catch fire and explode at any time running or not. I am scared to death to drive this vehicle and have my child anywhere near it. And it is our only vehicle which costs me over $1000 a month payment I can barely afford. Its causing us extreme stress and anxiety. I have been trying for months to get rid of this vehicle which has dropped over 50% in the value.

- Metamora, IL, USA

History since I leased this vehicle: 1. Charging cord froze to vehicle when parked at a charging station outside and would not detach until it thawed. 2. Car was recalled for a battery issue and was allegedly fixed. 3. Car later died. The battery was completely dead for no apparent reason. I had to have the vehicle towed to the dealer for the battery to be replaced. They were not able to explain why the battery died. 4. Just received another recall for a High Voltage Battery fire risk issue that they have no remedy for as of yet. We are advised not to charge the vehicle or park it near any structures or other vehicles! 5. While driving home from work, the Jeep suddenly stopped moving. The console where the shift gear is began to flash and I had to put my foot on the brake, put the car into park and then put it back into drive to get it to move again. When it went back into drive it lurched forward. Luckily no one was behind me at the time or they likely would have smashed into me or I could have caused an accident. According to online research it is another on-going problem, one article reads there are hundreds of complaints on the Jeep forums with no fix saying: When customers take their Jeeps in, the service advisors have trouble diagnosing the issue. And while Jeep has issued some recalls, the problems remain and the electric Jeeps continue to fail.

- Mahwah, NJ, USA

I am writing to file a complaint regarding the recent safety recall (NHTSA Recall Numbers: 24V-720 and 24E-080) affecting my Chrysler vehicle. The recall pertains to a potential fire risk associated with the high-voltage battery pack. While I appreciate Chrysler-??s efforts to address this safety concern, I have serious reservations about the effectiveness of the proposed remedy. 1.Safety Concerns: I am worried about the safety of my vehicle-??s battery. The recall notice indicated that a battery pack may contain cells with separator damage that could lead to a vehicle fire. I find it concerning that the proposed remedy primarily involves a software update and inspection, rather than an immediate battery replacement, especially given the potential risks involved. 2.Request for Action: I urge the NHTSA to investigate this matter further and consider whether the proposed remedy adequately addresses the safety risks posed by the high-voltage battery. I believe that consumers deserve clear information and effective solutions when it comes to potential safety defects in their vehicles. Thank you for your attention to this matter. I look forward to your prompt response regarding the steps being taken to address this safety concern.

- Watsonville, CA, USA

We recently got the Jeep back from being serviced for a problem (P0E15-00) that seems to be a common issue with a part (hybrid/EV battery pack coolant heater) that breaks every 15-30k miles. Yay! Ours was at just over 17k miles. Now, on top of all of this, I receive a notice for our fourth recall in 2 years, for a battery that could randomly catch fire and there is no fix known yet. The charger for the Jeep is literally right outside my children's bedrooms. If I want to charge my vehicle, I am potentially risking a fire right next to where my kids sleep. If I don't plug in, the whole point of us picking the plug-in hybrid is a total waste of our money. I also have to park next to an apartment building, let alone my other coworkers' vehicles when I go to work. I now feel like my vehicle is a ticking time bomb. I would love to be able to end my lease early to get out of this nightmare. At the very least is there an option for a loaner vehicle or rental reimbursement until this potentially extremely dangerous issue is repaired?

- Burbank, CA, USA

On February 14, 2023, as I was driving home from work at 4:30 pm, and luckily stopped at a traffic light, my Jeep shut down and showed a charging fault while I was nowhere near a charger. I was eventually able to restart the vehicle and make it the rest of the way home. We had the software updated, so hopefully that does not happen again. I was about halfway between my place of work and my home, which are about 8 mailes apart. My vehicle had 5373 miles on it at the time of the incident. Now my car is yet again under recall at risk of fire due to the battery and I am scared to drive it and have it near my home.

- Burbank, CA, USA

I am having an issue with the fire risk in the recall. There is no remedy and therefore I am unable to charge my vehicle or park it under a structure. I have reached out to Jeep in multiple departments and have gotten nowhere. This is unacceptable.

- Fairfield, NJ, USA

I own a 2022 Jeep Wrangler Rubicon 4xe, I purchased the vehicle new on [XXX] (purchased in TN, registered in VA). Since owning the vehicle it has been in the shop 9 times, most recently in the shop because it was completely dead and they found out the battery was leaking acid, this is the same battery they had just replaced a year earlier. It has lost all power and shut off several times, Jeep continues to say there is no issue. The loss of power is concerning because it happens when driving on busy roadways. I filed 2 lemon claims with them, both times offered $2800 for inconveniences and $3600 the last time. I have also been instructed to park the vehicle outside of my garage and told it might be a good idea to not charge it daily due to a fire hazard, when buying a hybrid, I paid extra in hopes to get better gas mileage when traveling to and from work, now I put my children's lives in jeopardy everyday while driving it! And most recently when driving across a bridge or rough roads (I live in the south so rough roads are an everyday thing), it has started shaking so badly that I have pulled off the road due to fear of the vehicle flipping or causing an accident. It is frustrating to pay for a vehicle that is a hazard and does not work properly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Bristol, VA, USA

Jeep was parked. Charging. Neighbors ran over to tell us they saw it smoking. Electric battery ignited. Jeep caught on fire. Took 3 hours to get jeep cooled enough to tow it away. Electric battery was still at 180? when towed.

- Decatur, TX, USA

E-torque battery issue. My e-torque battery was having issues for 20k miles that caused a -??stored-?? code to appear saying the e-torque had a fault. I started bringing in the wrangler at 35,500 miles still under bumper to bumper warranty but because it was a stored code there was no repair order issued. This continued until around 50k miles when the jeep started shutting off at low speeds. The dealer took it in and Jeep Corporate stated that because it was still a stored code they would not release the battery pack needed for the repair. The dealer fought the warranty department for 3 weeks holding on to my vehicle. They eventually returned the car to me un-repaired per Jeep Corp instruction. The check engine light came on days after it was returned to me. No repair but documented at dealer. 12 days after the car was repaired it died again rolling to a stop light and then again in the same trip. The second time, it died in rush hour traffic, with a semi truck behind me. Thankfully I was traveling at about 20 miles an hour and the semi had several car lengths behind me because it shut off as though it was so dead it was sitting in my driveway. It did start back up when I placed it in park. I drove it to the dealer where they kept it for 2 more months fighting warranty to release the battery pack. I went through five jeep cares case managers and had multiple -??star cases-?? that were opened and closed without the dealership being made aware at times that they were closed. They finally approved the repair. I have had the vehicle returned to me and plan to sell it as soon as possible because I do not know when this next battery pack will fail.

- Summerville, SC, USA

The loss of power battery pack issue its been already 4 weeks in the shop

- San Antonio, TX, USA