The contact owned a 2023 Jeep Wrangler. The contact stated while driving at 60 MPH and the vehicle hydroplaned and rolled over eight times. The contact stated that none of the air bags were deployed. In addition, the contact stated that the failure occurred while it was raining. The contact stated that his mother and his pets were passengers in the vehicle at the time. The contact sustained injuries were a dislocated left shoulder, a broken left index finger, a fractured right foot, a fractured rib, and a head injury which caused migraine headaches. The contact's mother sustained injuries were a fractured arm, a head injury, injuries to both feet and knees, and a chest injury that caused difficulty breathing. The contact and his mother received medical treatment at the scene of the crash. The contact stated that he and his passengers were transported to a nearby hotel. The contact stated that because of financial situations, they were unable to go to the local medical center for further treatment. A Police report was filed. The vehicle was towed to a local tow yard. The vehicle was deemed a total loss by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,000.

- Killeen, TX, USA

I was driving down a side street when I received several warning lights for service shifter, airbags, seatbelts as well as the engine and all gauges cutting in and out. Following that my power steering went out and I could barely steer the vehicle. I had to call roadside assistance to tow the vehicle. The following fault codes wers pulled via obdii: U0001, U0151, U0155, U017E, U0418, U1442. Each code related to a malfunction with "CAN BUS C" or what the dealership referred to as a "star connector". After further research it is apparent that this part has continued to fail on many jeep wranglers dating back to 2018 and every report I have seen the person has stated the same issue of losing power steering. My jeep is a 2023 and now needs this part replaced. Why hasn't there been a recall on these vehicles for this faulty part" Why does chrysler continue to use these faulty parts on current vehicles when they know of their failure rate" This is a serious safety issue and should have been addressed years ago. Something must be done before someone gets hurt or killed.

- Madison, IN, USA