Good afternoon. My name is [XXX]. On [XXX], I signed a two year lease on a new 2024 Jeep Wrangler Sahara at Herb Chambers Jeep of Danvers, MA. Two days later on [XXX], the new Wrangler I had only driven 30 miles, stalled at a red light- less than a quarter of a mile from a railroad crossing. The vehicle was undriveable, was not able to be started let alone shifted into neutral. What was seemingly just an inconvenience at the time has raised some major safety concerns as a Jeep driver. My vehicle has been at the dealership for over 3 weeks after the initial day it was towed as it was completely undriveable. The department stated that it may need a new transmission, and this issue needed to be escalated to Jeep Corporation. After communicating with the service department it is my understanding that -??if the same code does not arise, the vehicle can be returned to me.-?? After escalated, I was given the resolution that -??it simply was a coding issue and the vehicle could be picked up.-?? I am highly concerned that a vehicle that has not had any maintenance rendered to it in the weeks (18 business days, which constitutes a Lemon Law in the state of Massachusetts) it has been at the dealership after it was completely stalled, can be returned to me without any answers other than -??this happens sometimes.-?? As I know, since in the shop, only codes have been run and the vehicle has been driven by the foreman mechanic to try to elicit the same code from [XXX]. To my knowledge there are several cases similar to mine involved in a class action law suit. I would like light shed on this issue as it is highly alarming as a major safety concern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Lynn, MA, USA

While merging onto the highway the car completely shut down thank god there was an exit and a traffic light and the car would not turn back on. This happened on 12/2/2023 it was towed to the dealership they told us it had a defective main battery and there were two blown fuses but they could not figure out why. Then on Wednesday 12/6/23 they called and said they figured it out and it was fixed. Then 3 days later on 12/9/23 the car shut down again this time it was parked it said it was running but it wasn't it was flashing that the HOOD WAS NOT LATCHED, SERVICE CHARGING SYSTEM. the dealership has had the Jeep since 12/9/23 on 12/14/23 I received a vehicle health report SERVICE BRAKING SYSTEM FAILURE, ABS FAILURE I thought maybe they were working on the car but my husband spoke to the service advisor and told him of the alert I received and he told my husband that, that was odd because the car was not being worked on. It is now 12/27 no phone calls returned and no update on the vehicle

- Carlstadt, NJ, USA

I was driving when the car malfunctioned and gave a transmission error. It said to put the car on park and once I did, it said to have the transmission looked at. I was unable to cost to the side of the road, and my vehicle was in the middle of a busy street. The car lost power, and was unable to come back on, even though some parts were lit up. Once road service arrived, they charged the car and the car started and I was able to park it to have it towed.

- Camarillo, CA, USA

On a hybrid mode, drive gear at less than 10mph to park the vehicle. No engine warning lights, and no unusual signs. The car suddenly accelerated as I hit the brakes. At the time of the acceleration, the gasoline engine immediately came on and vehicle only came to stop as I stomped on the brakes for the second time, causing property damage.

- Mountain View, CA, USA

On 10/21/2023 I went to turn on my car and shift it to drive when the shifter was unable to move. The shifter was stuck in park and could not move out of any other gear. Check engine light and power steering light were on. Additionally the following message showed up on the dash - "Service Electronic Stability" Several tow truckers were called and the vehicle was unable to be put into neutral even after attempting to use the override cable in the shifter. The vehicle had to be dragged onto a flatbed and was towed to the dealership. Per the dealer it sound like the vehicle need a full transmission replacement and a computer replacement.

- Pacific Palisades, CA, USA

Car lost power - Said to press the brake and start button to start car. Was able to cost to the side of the highway on a mountain overpass. Once I was at the side of the road Service Charging System Error was on and I had no power. The vehicle would not start. After a couple of minutes, the vehicle started. The check engine light is on now.

- Palo Alto, CA, USA