battery dies when plugged in and charged past 100%

- Houston, TX, USA

The first instance of this issue occurred on June 1, 2024, while driving to my daughter-??s soccer tournament. My Jeep abruptly shut off in the middle of the freeway, displaying a -??prepare to stop-?? warning, and left me stranded on the side of the road. The vehicle would not restart for 30 minutes. Since then, this problem has occurred five times, creating unsafe and unpredictable situations. I am constantly worried about the vehicle-??s reliability, as it has placed me in frightening and dangerous circumstances. Despite the severity of the issue, Jeep has been unable to resolve the problem and has not provided a loaner vehicle. This is a matter of safety, not convenience, and it requires immediate attention.

- Bonita, CA, USA

The instrument cluster screen panel went black without any warning. No information, just a solid black screen. I could not determine vehicle speed, fuel level, or see warnings/alerts for tire pressure, oil or transmission function. Vehicle is still in possession of dealership and not repaired.

- Placitas, NM, USA

Continued "service electric hybrid system" error on dash with dinging noise. The vehicle does not run properly in hybrid mode or electric mode, does not always want to maintain power. Causes jerking movements when accelerating in hybrid mode. Will not run only the ICE in e save mode.

- Osseo, MI, USA

Purchasd in January 2024 similar incident reported twice, early 2024 and now this date 12/2/24. Incident includes vehicle warning to -??stop Vehicle. Engine will shut down-?? followed by errant warning gauges going off, cameras, speedometer other indicators not working. Twice brought to dealer. First time they could not verify condition. Now I at dealer again for incident service. Pending. Seems to be a recurring problem dating years back with no resolution from Jeep. A very unsettling issue as to safety and drivability of vehicle.

- Townsend, TN, USA

Service charging station is the message on screen. Car shut off during normal driving. Car continues to stall out. Car has been inspected by dealer.

- Pennsauken, NJ, USA

While driving car, Drive indicator light began to blink, battery light came on, dashboard instructions stated shift car to Park, dashboard instructions stated press Brake and Push Botton to Start, loss of throttle response while car was moving

- Madison, CT, USA

The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V72000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle hesitated while attempting to accelerate. The failure occurred intermittently. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was 4,100. VIN tool confirms parts not available.

- Westbury, NY, USA

The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- New Egypt, NJ, USA

[XXX] driving car that we have owned for approximately 2 months 280 miles on busy road 4 way intersection at light stopped waiting for the turn left when car jolts as though we were rear ended but not. Then stops completely and shuts down with no indication of what is happening. Put hazard lights on trying ro get some control of car the system shut down and appeared to reboot taking 10 minutes. Very scary situation fortunately we were not in a high speed. Luckily the car started but now had an engine light on. Made it home contacted Arrigo dealer in West palm, fl but no calls back. Contacted the service department the next day 11/11/24. They ran tests and said it needed a software update. Not sure why there was no notification and car dangerously shuts down. Picked up car on 11/12/24 to have Juan Gascon assure us it will not happen again. Not feeling great after reading info online. They did send a video from service had trouble uploading. Saved it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- West Palm Beach, FL, USA

The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Cayuga, NY, USA

The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Cortlandt, NY, USA

Continued electrical over discharge resulting in battery failure. Problem remains undiagnosed by dealer, multiple engine / transmission / seat malfunction error codes. Hybrid engine does not take over driving as operated. Concerned this may present as a fire hazard for one as electrical systems are not communicating in a hybrid vehicle. Secondary concern that the vehicle will suddenly lose power while driving at put driver and others at risk of accident. This problem has occurred more than three times since ownership. Vehicle has been owned less than 1 month and was purchased brand new. Initial problem occurred within less than 600 miles of ownership. Vehicle starter battery has been significantly discharged since ownership under normal operations. Was initially advised by the Jeep dealership that 'the wrong battery was installed at the factory' and that changing the battery would solve the issue. Shortly after this service (approximately one week), the problem occurred again. Further diagnostics have remained unclear without resolution via the dealer.

- Cedar Crest, NM, USA

My leased vehicle has been recalled for lighting on fire while off- I can not park in my garage or near my house. The performance of the vehicle is dependent on it being hybrid. Extremely dissatisfied.

- Thornton, CO, USA

2024 Jeep Hybrid- one month into purchasing it in March of 2024, the engine completely blew. It was in the shop over a month waiting for a new engine. Last month, my charger would not charge the vehicle - they stated nothing was wrong and it was electrical in my own home which is incorrect considering we use the same outlet to charge another hybrid vehicle. This week, 200k jeeps (mine included) were recalled due to vehicles starting on fire from the charging. The recall states there is no fix at this time and to just not charge your vehicle. I paid much more for a hyrbid vehicle, and now unable to use it for safety reasons.

- Colorado Springs, CO, USA

I am writing to raise a safety concern regarding the recurring -??Service Hybrid Electric System-?? warning on my Jeep Wrangler 4xe. This warning light frequently appears during normal driving conditions, often without any discernible reason or noticeable performance issues. After consulting with my dealership, it was indicated that this issue is common, with no immediate or lasting resolution provided, even after multiple diagnostics. The primary concern I wish to highlight is the potential safety hazard this frequent warning creates. Due to its persistent and intermittent nature, drivers may become desensitized to the alert. This desensitization can lead to drivers either losing focus due to distraction from the warning or ignoring the warning entirely, assuming it is yet another false alert. In emergency situations where the hybrid system does indeed have a critical issue, this lack of attention could result in delayed reactions or inadequate responses, increasing the risk of accidents. Additionally, this issue can cause unnecessary anxiety and confusion, particularly when no definitive fault is identified, leaving the driver unsure of the vehicle-??s actual safety status. This ambiguity poses a risk, especially in situations requiring immediate attention to a legitimate hybrid system malfunction. Given the number of reports from fellow Jeep Wrangler 4xe owners who are experiencing similar issues and the potential safety risks involved, I believe this warrants a thorough investigation by Jeep and its parent company to determine whether a safety recall is necessary. I would appreciate confirmation that this report will be reviewed and the appropriate actions taken to mitigate any risks associated with this warning system.

- Omaha, NE, USA

As I was driving on the interstate, a red turtle appeared on the control panel saying that power has been reduced. Approximately 2 minutes later the entire engine shut down at 55mph. I pulled over and placed the Jeep into park and attempted to restart the truck. The Jeep would power on and immediately shut off. I called a tow truck and had it towed to the dealership (Tate Chrysler and Jeep in Glen Burnie, MD) where it is currently being serviced.

- Halethorpe, MD, USA

The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V652000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Austin, TX, USA

All the warning lights came on while driving on the highway and the vehicle shutdown on its own. 3,000 miles on the vehicle. Seems like an electrical or software issue. Absolutely unacceptable. I am lucky I wasn-??t hit.

- Emmaus, PA, USA

The engine is running rough and loses power when it turns on for the first time and speeding up around 6th gear. Also the 2nd gear takes about 3-5 sec to downshift and you lose the opportunity to step on the gas hard or it will slam into another gear. The lose of power and random shifting causes you to slow down and not able to get out of the way or drive well esp. on the highway. The jeep dealer wants to keep the car for 4 days to trouble shoot. No lights or warnings it constantly does this and seems there is a tuning or computer issue. The car only has 8000 miles on it.

- Atlanta, GA, USA