[XXX] This was a persistent problem since the car was new; yet, undiscovered by the dealer after their examination. Continued complaint produced no result. Engineer's analysis: Rear Sway Bar End Linkage is designed to rotate during a (leaning outward) pitched road cornering and the resulting torsional forces on the frame. Both rear shock absorbers interfere with the travel of the Sway Bar end linkage during their designed rotational dynamic range. This interference of rotation destroys the shock absorber by repetitive striking and inhibits full functional rotation of the sway bar and end linkage. A mechanic (Jig-Saw Auto; Carson City, Nevada 06/24/2021) replaced damaged shocks hoping to fix the problem; but, it did not. When another mechanic (Les Schwab North Carson City, NV 06/30/2021) put the KIA car on a lift, and discovered the problem a quote was given for a repair of the new shocks which were now damaged. When, by chance, a licensed engineer (yours truly) examined the area, the design flaw was discovered. Replacement of parts would result in damage to parts from the design flaw. --[XXX], Licensed P.E. in CA and IL. [XXX] cell ph. On Behalf of Dr.[XXX] DDS. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Carson City, NV, USA

Drivers' mirror adjustment/memory setting: The drivers' mirror will start clicking/moving, when I hit the remote.when the mirrors tilt down after put in reverse, the driver's mirror will not return back to the memory setting, which has to be reset everytime, in order to properly use mirrors.I have turned off the memory for the mirrors, but the mirror continues to move.

- Portsmouth, VA, USA