The contact owned a 2009 Kia Borrego. When the contact arrived home, he exited the vehicle, engaged the emergency brake, placed the vehicle in park, and turned off and exited the vehicle. Within seconds of entering his home, the contact heard a loud noise coming from his backyard. The contact ran outside and noticed that the vehicle crashed into a tree without warning. The air bags did not deploy. The contact's insurance company was contacted and came to the property to investigate the crash. A police report was not filed and there were no injuries. The vehicle was deemed destroyed. The front and rear driver's side of the vehicle was damaged and the frame was bent. The vehicle was towed to a collision shop. The dealer and manufacturer were not made aware of the failure. The cause of the failure was not determined. The failure mileage was approximately 120,000.

- Warren, PA, USA

On my new Kia Borrego, 2009 with 6000 miles on it. While driving on the high way I was trying to stop quickly from 70 miles to avoid hitting the car in the front of me who suddenly stop due to some construction on the high way. I hit the brake very hard. The car start pulsating and shaking very hard. It was almost impossible to control the steering wheel. It was a horrifying moment before finally the car speed went to about 15 miles. When I tried to catch the traffic flow again, I pressed the gas paddle, however it the car felt very very heavy like I was dragging a train behind me, and the ESC light kept flashing in the dash board. I had to put the transmission handle from the auto mode to the manual mode. When I did that, I found the transmission was stuck and locked on the 4th speed. I had to pull the transmission handle back to the 1st speed then to the second before the car was able to run again, then I put the transmission on auto again. Dealer said it was a pad brake rotors and had to change all 4 of them. There was burning smell coming from the front brake sides and a lot of black dust covering the 4 whiles rems, dealer said it is a brake dust. Then they did upgrade to the computer regarding the transmission. That was the first time I have problem with the brake but the second time I have problem with the transmission. Very scary and unsafe.

- Detroit, MI, USA