I received a recall letter dated [XXX] with NHTSA Recall #: [XXX] for 2015 Kia Cadenza Vin# [XXX]. I contacted Kia's customer care number on or around January 17, 2024 as I had started having more and more electrical problems associated with this recall. My compass direction on my rear view mirror has not worked for well over a year and a half. I cannot lock my car with my key fob going on a year now. If I do lock it with the key fob, my car alarm randomly goes off multiple multiple times. Now my interior lights are not properly going off when you shut the door, and flicker when manually turning them on. The letter clearly states that a fire could happen either while parked or driving. This is my primary means of transportation, but at this point it is going on 5 months since the recall was issued. I definitely have safety concerns at this point, and feel that this has taken far longer than should have. What are the next steps to actively get the ball rolling to get this taken care of so that we don't have to move forward in far more complicated ways? Thank you for your time, and I look forward to hearing from you with an active solution. : ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Oxford, AL, USA

I was driving home from work Tuesday evening, then I noticed my head lights flicker twice. I thought nothing of it then they suddenly shut off. I flipped the switch back and forth until it turned on. Then 5 minutes into the drive they completely shut off again but this time they never came back on. I had to drive 10 minutes to my house with my hazards. I got pulled over but luckily my brother is a cop and I was able to provide his gold card and got a pass from a ticket. The next day I checked all the relays and fuses in the car hoping one had burnt out, but that was a negative. I scheduled my appointment with Kia and it turned out the multi function switch assembly was faulty. It stopped sending the signal out to turn the headlights on. I asked what couldve caused it and they didnt know, possibly a manufacture defect like the K900 recalls. I asked if the Cadenza had the recall they said no, they can switch out the assembly which cost me $500+ because I was out of warranty. My luck!!! which I still think this is a safety issue that should be resolved by the manufactures/ dealers not out of the customers expense.

- Passaic, NJ, USA