The contact owns a 2016 Kia Cadenza. The contact stated that there was water leaking into the vehicle from the top of the front windshield. There were no warning lights illuminated. The contact called the local dealer, who stated there was no recall. The manufacturer was contacted and referred the contact to the dealer. The vehicle was taken back to the local dealer to be repaired under NHTSA Campaign Number: 22V158000 (Visibility). The dealer diagnosed the vehicle and informed the contact that the front windshield was cracked and declined to perform the repair. The vehicle was not repaired. The manufacturer was contacted again and informed the contact that the cracked windshield nullified the recall repair. The failure mileage was approximately 140,000.

- Powder Springs, GA, USA

The Windshield is a defect on the cadenzas, as the seals break on them. It lifts up while driving or even shutting my doors, which I see as a safety hazard. It causes water to leak into the car by where my feet are and from the top of the windshield as well. I believe this is causing my car and other cadenzas to also have electric issues since i-??ve had, 7 speakers blew, back up camera glitched and stopped working, sunroof stopped working and i-??ve had signals / sounds stop working as well a shot throttle all before 24,000 miles.. Kia has been giving me a run a round with trying to fix my windshield and still has yet to do so. I see this as a huge safety issue. What happens if I hit a bump and it falls off when I-??m driving? It could cause a huge accident and or killing myself and others. At first, I thought this was my fault.. but then Kia said it looked like there was no influence I had done anything to it (despite still not replacing it for me). I decided to do some research. I ended up finding valuable information as I found an online forum where cadenza owners state their problems with the vehicle. Mostly all the issues were a loose windshield causing water to leak into the car / and electrical issues similar to mine as a result. I then found a Kia Cadenza forum page on facebook where people were saying the same things. Facebook page is called Kia Cadenza K7 Owners. I have pictures of my cars issues on the windshield and complaints of others going through the same issue.

- Little Falls , NY, USA