6.8

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,500 miles

About These NHTSA Complaints:

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problem #4

May 312024

Cadenza

  • miles
A little history, my Cadenza was placed at KIA of Bradley [XXX] 2024, I complained of oil burning, the oil sending unit light staying on and the engine dying. The Kia rep found -??THE OIL PRESSURE SENDER INTERNALLY FAULTED, LEAKING OIL INTERNALLY -?" OIL LEAKING DOWN TO PIGTAIL HARNESS-??. The Oil pressure switch and wiring harness lead were replaced. Here lies the problem. During my visit in Feb, I told Kia about the burning oil smell, I provided a video of the smoke coming from the engine and the oil light staying on. I was relying on Kia-??s expertise because it-??s their product. The complaints I had were about the same issues the KIA Sorento 3.3 L had, considering my Cadenaza has a 3.3 GDI engine also. The Sorento-??s engine was recalled. Move forward to [XXX], 2024, I brought my Cadenaza to Kia of Bradley to have my windshield fluid motor checked because only the passenger-??s side was spraying fluid, after Kia telling me the car would probably be held for a couple of days I decided to come back later. Here lies the problem, during the visit a Vehicle inspection was supposedly done on my car. Mind you, I have always had oil checks done and regular maintenance done (I have receipts to prove it). [XXX], stated the things that need to be done I had done by another dealer and there was no mention of oil being low for the car nor problem with the Oil sensor unit that was replaced in Feb 2024. Mind you, I never had any low oil engine light come oil or any OIL LEAKS OR COOLANT LEAKS ON THE FLOOR OF MY GARAGE. I figured my OIL AND COOLENT LEVEL WERE FINE, I never gotten any warning lights from the newly replaced Oil sender unit. I took my KIA Cadenza to Firestone in Mokena, IL to service my windshield motor on [XXX]. Firestone performed a basic check of my car that Kia of Bradley performed [XXX], 2024. Firestone found there was no oil in the engine because the engine burned it all and my coolant was burned inside of my engine also. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Matteson, IL, USA

problem #3

Jan 162024

Cadenza

  • miles
I purchased my 2017 Cadenza, Sept 2022. I've always had problems with the engine. Coolant loss, smoke from the engine after drving, loss of power and oil loss. This past August 2023 I had to replace my AC valve for 3800. My engine has gotten worse. smoke constantly comes from the engine and now my oil sensor light is coming on. I've always done maintenance on the car. Oil changes and the required milage maintenance. I've notice other owners of the 2017 cadenza have had the same problems. I'm the next step will be my engine sizing. I notice several 3.3 engines and 2017 models have been included in the recall. My 3.3 engine is doing the exact things of the other recall cars. I hope my car is included in the recall thank you.

- Matteson, IL, USA

problem #2

Jan 222023

Cadenza

  • 35,000 miles
The contact owns a 2017 Kia Cadenza. The contact stated while the vehicle was parked in the garage, she noticed that the engine oil had leaked onto the ground. Additionally, the contact stated while driving 55 MPH, there was smoke coming from underneath the hood. The low oil pressure warning light was illuminated. The contact veered to the side of the road. The contact then drove to a nearby dealer, where it was diagnosed that the oil gasket and the valve cover needed to be replaced. The vehicle was repaired. The contact stated that upon picking up the vehicle from the dealer, she noticed that the low oil pressure warning light was illuminated. The dealer was informed of the failure and determined that the oil pressure safety switch needed to be replaced; however, the part was not available. The dealer ordered the part and informed the contact that the vehicle was safe to drive. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall related to the failure. The failure mileage was approximately 35,000.

- Beaumont, TX, USA

problem #1

May 202018

Cadenza

  • 3,000 miles
Outside air temp sensor has defect. It reads 32 degrees F. when temps are over 80 F outside. Won't allow auto air conditioning to work. The engine emission control warning light comes on and stays on. Have had in the dealership 3 times and they keep telling me my gas cap is not sealing. It's reset and it comes back on again.

- Memphis, TN, USA