10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
4,629 miles

About These NHTSA Complaints:

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problem #3

Feb 132024

Cadenza

  • miles
Problem unknown, i was driving to my friends house with 2 kids, about 2 mins from the house the steering wheel light started flashing on my dashboard, nothing major happening, so slowed down got to the house. When at the house realized a light come from the engine bay. A fire started out of no where. I used a fire extinguisher to put out, even moved some plastic from wheel well to completely put out. Tow truck driver (non mechanic) told kia that the plastic caused the fire. Was told no warranty or recall for kia to do anything for it, i have to pay out of picket for it.

- Fort Myers, FL, USA

problem #2

May 262023

Cadenza 6-cyl

  • miles
McGrath Arlington Kia in Palatine, Illinois stated I had a recall I live over 55 miles from this location. Base on the distance my contract states I can pick a closer location. When I contacted Bill Walsh Kia in Ottawa, Illinois. Service department stated they can not find the recall in there system, so they can't fix the recall. Their explanation was that my car had done made in Korea a Kia motor corporation. So I'd have to take it to Korea to get it fixed. Please advise on fixing recalls for this car. I didn't know this would be an issue when I purchased it. Cell [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Plano, IL, USA

problem #1

Aug 312019

Cadenza

  • 13,888 miles
Pulling into a parking space in a parking lot had my foot on the brake to stop when the car suddenly surged forward rapidly. Foot was not on the accelerator when this occurred.

- Smithfield, RI, USA