The contact owns a 2022 Kia Carnival. The contact stated that the passenger-€™s side rear power sliding door auto-reverse failed to engage. Additionally, the contact stated that while her husband was buckling a child in the car seat located in the rear driver-€™s side seat, her daughter who was also inside the vehicle pressed the door switch button, and the driver-€™s side rear power sliding door engaged. The door closed in on her husband instead of stopping and engaging the auto-reverse function. The contact's husband was able to release himself and advised the children that were inside the vehicle to not move for their safety. There was no warning light illuminated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Action Number: PE22004 (Structure). The manufacturer was not notified of the failure. The failure mileage was approximately 500.

- Grove City, OH, USA

My toddler, 3 years old climbed into my 2022 Kia carnival to get into his car seat. I was standing outside the door waiting to buckle him when the sliding door started to close on its own and my toddlers leg got trapped under the track of the door and he started screaming. I then had to put my whole body between the door with force to prevent it from closing all the way. I was then able to pull his leg out. There has been no inspection to the vehicle yet as it happened last night. There were no warning or messages about the problem prior and we have had no issues like this before.

- Napa, CA, USA

Sliding doors do not stop closing if something is in the way. Have closed myself and children in the door and it doesn-€™t stop.

- Tolleson, AZ, USA

The power sliding doors fail to stop closing unless excessive force is used. If an arm or hand is in the way it gets hurt and the door will try to close on it. The dealership inspected it and said it's a known issue that extra force is needed. There's nothing they can do. How was your safety or the safety of others put at risk? My child's was being closed in the door and when I tried to stop it to save my daughter my arm was bruised. Yes, the dealer knows of the issue but plays it off as just a door that requires more force to stop. Yes, Kia inspected it, found you need to apply more force then normal but has no solution but to make sure to keep far away when it's closing. They However said nothing can be done, it's just how the van comes.

- Williamstown , NJ, USA

The automatic doors will close even if a child or something is in the way. Kia has acknowledged that the sensor may not work, but this is a huge safety issue when dealing with small children. I was loading the car and pressed the button to close the door. Then, I realized I forgot something and placed my hand in front of the sensor to stop the doors from closing, but the sensor failed.

- Signal Mountain, TN, USA

'Auto reopen' feature of power sliding side door FAILS TO REOPEN by not 'sensing' a SOFT item obstruction (i.e. arm, leg, hand, pet) when closing. Daughter had severe bruising to arm (i.e. sliding door significantly squeezed arm). Sensor replaced by KIA dealership, safety problem still persists. Continued talks with KIA eventually resulted in KIA stating (in written letter) that "the auto-reverse feature is supplemental feature and should never be relied upon as a primary safety feature".

- Derby, KS, USA

The contact owns a 2020 Kia Carnival. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. Additionally, the rear driver's side automatic sliding door sensor malfunctioned, causing injury to the contact's daughter's shoulder when it closed while she was exiting the vehicle. No medical attention was received. The vehicle was taken to the dealer where it was diagnosed with an unknown failure. The dealer informed the contact that an unknown part needed to be replaced and deactivated the rear-powered sliding doors. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 1,020.

- Omaha, NE, USA

My passenger doors do not appear to have a sensor and do not stop when someone or something is in the way. Could be very dangerous. My arm almost got stuck in it. Had it been a child, they may not have had the reflexes to get out in time. Also. If the door is accidentally opened when pumping gas, will it stop? Likely not.

- Mannford , OK, USA

The automatic doors are supposed to stop when they sense an interference but they don-€™t stop. My daughter got her hand smashed in ours. I thought maybe it was just where her hand ones but I used my own arm to test the door and it smashed by arm before re-opening. Left an awful bruise. I have heard many other carnival owners have had little hands smashed in their doors

- Queen Creek, AZ, USA

Power sliding doors are way to powerful. They take a lot of force to be stopped.

- Kingsport, TN, USA

The contact owns a 2022 Kia Carnival. The contact stated while driving approximately 10 MPH, the sliding door inadvertently opened without warning. The vehicle was taken to a local dealer where it was diagnosed with needing the latching mechanism replaced. The vehicle was not repaired. The manufacturer was informed of the failure and was awaiting a response. The failure mileage was approximately 820. The VIN was not available.

- Woodbridge, VA, USA