10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 20 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Purchased in Aug 2022 brand new I express concern very early on that the back door would reopen after starting the car I express concern about shifting/breaking being automatic/ice light coming on when you hit bumps coming in parking lots and the doors not unlocking. All were evaluated and basically all for nothing -?? could not be duplicated-?? I called, left voicemails, emailed the dealership with concerns Advised there was a recall on Back door which was one of my complaints did recall update still and issue The back door should not re open and stay open that is not a safety feature this day and age it-??s asking to be mug, robbed ect. After the 3rd time in a week happening I called the dealership spoke to the president and advised I no longer felt safe I just want to turn in the lease have it bought back and my down payment returned. I have 3 children safety features they claim are not safe in my eyes. One example driving by myself out of a parking lot the back door reopened as I was backing out and I assumed it would just reshut - no it stayed wide open. No movement. No unlocking, turning off after auto start under a few mins. I called Kia and have yet to speak to the agent, phone tag, no emails back. Reviews online show multiple people have these issues.
- Akron , OH, USA
Unknown. My vehicle has cut off in the middle of traffic several times. Another incident was when my vehicle was shaking uncontrollably and couldn't go over 40. The check engine light never comes on. One dealership looked at it and said nothing was wrong even though one of the techs heard the vehicle. They said because the check engine light wasn't on that there was nothing that they could do. Took it to the kia dealership in Huntsville. They know something is wrong but because no check engine light or codes. They don't know where the problem is. My main issue is when something is wrong. No lights or codes show up. I haven't had it a year yet. Safety concerns with it cutting off in the middle of traffic.
- Florence, AL, USA
The contact's daughter owns a 2023 Kia Carnival. The contact stated that while driving 65-70 MPH, within 48 hours of purchasing the vehicle brand new, the vehicle lost motive power. Additionally, the brakes and power steering became inoperable. Several unknown warning lights illuminated, and alarms sounded. The contact was able to veer to the side of the road. The dealer was notified of the failure and informed the contact that it was a known failure, and that the manufacturer was working on a fix. The contact stated that the taillights also failed to work intermittently. The contact also stated that the reverse lights would engage unintendedly. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and informed the contact that the failure was due to a system update error and that the fix was currently being developed. The failure mileage was approximately 100.
- Anderson, CA, USA
Rear automatic door shut on adult even after bumping into the individual. The sensor did not stop the door from closing. This could have caused serious injury, especially if this were to happen to a kid.
- Tacoma, WA, USA
- Neenah, WI, USA