When driving my van to work in the morning, I would get an alert on my screen that says to check the driver assistance system. Then I turned on to the freeway on ramp and my car lost all power, not letting me drive faster than 30 mph. I was able to get off of the freeway and on to a side street when another alert, accompanied by loud beeps, came on saying -??Check Hybrid System. Stop safely.-?? I was able to pull to the side of the road and turn the car off. When I turned it back on it seemed everything was fine. I took it to the dealership and they couldn-??t replicate the problems and the car didn-??t register any errors. So they returned it to me. This morning I drove to work and the exact same thing happened at the exact same place. Only this time I wasn-??t able to get over as quickly and my car shut down in the middle of an intersection. Luckily I was able to coast to the side of the road. The dealership is still saying they can-??t fix what they don-??t know is wrong. Which I get, but it-??s weird that these major events aren-??t being recorded by the car. And it is terrifying to suddenly lose power on the freeway.

- Layton, UT, USA

Bought the car after 2 months of owning it and not driving for 3 days car wouldn-??t start had to charge the battery Happened again over my kids winter break didn-??t drive for 2 weeks and wounds start when I went out in January 7th to star it had to charge the battery

- Hillsboro, OR, USA

The vehicle's battery drain after turning off and cannot restart. It can cause to stall the vehicle on road. Kia Connect sent "Our backend team has determined that a TSB ELE341 (Network Reset) is needed to refresh your vehicle-??s connection to the Kia Connect servers. To resolve this, please contact your preferred official Kia dealership to schedule an appointment and mention TSB ELE341 for the network reset." Took the vehicle to a Kia dealer's service; they reset, but problem remains. I just received from Kia"Dear [XXX], This is nothing that we can troubleshoot. You will have to wait for your appointment to have them handle the issue. Thank you Sincerely, Kia America INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Dacula, GA, USA

One night while driving all lights went out even panel radio too and in a couple of seconds came back to normal..a few weeks after that while driving a loud warning sound came on and the info panel turned Red when I felt a breeze my door was opened by inself

- Toa Alta, PR, USA

The vehicle(2025 Kia Carnival HEV) is brand new, just over one month old. We parked it in the garage, and after just 4 days of not driving, the battery was totally dead. We were not able to start the van. The battery was 4.5v when measured with a digital volt meter.

- Fremont, CA, USA

The vehicle is brand new. We drove it home from the dealership and parked it in the garage, and after just a few days, the battery was totally dead and unresponsive.

- Alpharetta, GA, USA

While driving at highway speeds the exterior and interior lighting/electrial system shut down completely. My headlights shut off, as well as all electrical/lighting inside the vehicle for approximately 1 minute before turning back on as if I had turned the car off and restarted it. I have a low tire pressure warning that comes on when the car is started, and it came on again as if my car had just started, while I was still driving. This poses a safety risk to myself and other drivers depending on the headlights for visibility. The incident did not cause my vehicle to stop driving although I did break due to the sudden loss of all electrical components.

- Whitesboro, TX, USA

Brand new car and the battery is draining. Leaving the vehicle unable to start.

- Logan, OH, USA

The battery has died twice within 3 months. I couldn-??t leave my house to collect my kids. The problem has been commented on by a dealership. No.

- Chandler, AZ, USA

Battery went dead. Been at dealer 2 weeks. They are waiting to hear from Kia but nothing is being done.

- Greene, NY, USA

Battery died without cause

- Harpers Ferry, WV, USA

There seems to be a very common problem of the 2025 Kia Carnival having a battery drain issue, leaving people stranded. I had a dead battery today with only one month and 300 miles of use. Thousands have had the same experience and have discussed this on various forums.

- Flushing, NY, USA

12V Vehicle battery drained. Unable to start Vehicle.

- Howell, MI, USA

I'm getting an alert in the car app that says low battery and will not perform any lock/unlock/start, etc features. It says the battery level is under 40%.

- Burke, VA, USA

I purchased brand new 2025 Kia Carnival SX less than 2 months ago and it is back at the dealership for service for the second time. First time it had an airbag light stay on the dash and the battery kept reading low voltage and would not allow us to use any features on Kia Access app such as remote start and 360 view. The dealership fixed the airbag light but did not find any electrical issues with battery after testing. The car is driven daily and after sitting for approximately 16 hours the car battery is completely dead. Tried to do a quick jump and would not crank over. I am convinced it has a parasitic draw. It is currently at second service center in hopes of a resolution. So far Kia has not been very supportive.

- Fontana, CA, USA

Purchased brand new, went home to put car seats in and that's when we discovered the rear sliding door did not lock. Took the vehicle in on the 7th, took until the 23rd for it to be "fixed". Picked up the vehicle came home and the car now does not lock again. Kia customer care team has been little to no help and it was suppose to be escalated to the Kia escalation team but we have yet to hear from them.

- Saint Peters, MO, USA

Started about a couple weeks ago. Just bought my car and my battery drained 3 nights in a row. Had to jump start it Found out some fan run, when car is off, hours after it has been parked.

- Mapleton, UT, USA

The battery on this car drains despite standard operation. Battery replacements do not work and it must be jumped. Some programming aspect clearly is wrong and drains the battery when not in use. It needs to be fixed asap for safety and to avoid stranding.

- Glencoe, IL, USA

After day or two purchasing the car, I started getting notifications at the car battery was low eventually after two weeks it completely died, and I was locked out with no way to enter the car because they no longer provide a manual key in the key fob. Multiple chargers and charging with another car for hours with no luck to get the car back up once I finally did get the car open. Seems like the dealerships themselves are aware of this issue and they have no way of fixing it. They keep playing games and making circles about how they-??re escalating they-??re doing they-??re doing that and they have not provided me with a loaner.

- Valley Stream, NY, USA

My bran new 2025 with 3,000 miles has a completely dead battery. The Kia roadside assistance person was unable to jump start it.

- Sneads Ferry, NC, USA