The contact owns a 2022 Kia EV6. The contact stated while stopped for a traffic signal, and with her foot on the brake pedal, the vehicle lunged forward while the traffic signal was still "red." The contact stated she did not notice any warning lights or chimes. The contact stated she crashed into the rear of the vehicle in front. The contact stated that her front grill, lights, and bumper were all damaged. The contact stated that the radiator was damaged and coolant had pooled under her vehicle. The contact stated that the rear end lift gate and rear bumper of the other vehicle had sustained heavy denting and crush damage. None of the drivers were injured, only the contact's vehicle was towed due to the damaged radiator. The contact stated that she went to a chiropractor's office a day after the accident for neck pain, headache, and upper back pain. The police were on the scene and filed a report. The contact had the vehicle towed to a dealer where it was still being diagnosed. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 3,000. The contact stated that the manufacturer was unable to provide them with recordings from the EDR and that the drive records from that day has zero drives on it. The company claims that the telematics show that it was a driver error but have not provided proof of that.

- Honolulu, HI, USA