I went to Friendly Way Motors sometime on April 28th for a 2011 Kia Forte, there I met salesperson [XXX] who showed me the vehicle, it were my first time dealing with a dealership I'm sure he were aware, I then went on to have him jump it so I could go on a test drive, when then I noticed a whistling sound but [XXX] used his kinda old OBD or OBM meter to check and stated there may be nothing to it, so I listened to his expertise and later went on to purchase the vehicle through [XXX] in the office with [XXX] the owner I think, I kinda began to feel something was off when I had spent over $584.44 on car insurance through [XXX] with Dairyland through the dealership, but I assumed that's the way things are since they concluded it were due to inflation, we went through some papers concerning my contract which a few papers I went through myself since[XXX] suddenly got a call and then we resumed the papers, I left with the car felt sound at last, until not literally a couple weeks later I were experiencing a myriad of defects with the car, like it kept dying on me, kept making a myriad of distinct noises and mechanical malfunctions, all through which I contacted [XXX] to inspect and or fix until then when I were going to Tampa the 2011 Kia Forte then began to have power steering issues, and brake issues, both of which I almost got in an accident over, a putrid powerful burning smell from the power steering reservoir, battery problems, key ignition cylinder getting stuck on me, all of my dash lights coming on with the engine sign constantly on, not to mention although I am paying more than I would normally pay for car insurance, I ran into a ditch off of 100 Wolf pack Run in Deltona FL because of the power steering, I had no road side assistance. The police department, fire department and school campus came and went with no help, I had to wait till morning for someone to get me out. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Deltona, FL, USA

When turning the steering wheel, there is a clicking noise and a slight looseness to it. Also at some speeds or on bumpier roads, there is a vibration, which is not due to any other mechanical issues since I have had it looked at. Upon calling the dealer, they explained that it is the same steering coupling problem they are having with the optima, but there is no recall on the Kia Forte. The part is less than $5, but the labor is $440 because it takes 4 hours to replace a rubber coupling. This problem should be covered as it is with the optima, since it is the same issue.

- Satsuma, AL, USA

The contact owns a 2011 Kia Forte. The contact heard a noise from the steering wheel column. The vehicle was taken to a mechanic who diagnosed that the steering wheel column needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 50,000. Updated 01/04/17

- Cecil, OH, USA

My son was driving the car at the time and the steering locked up on him taking him to the left and he had to jerk it back very hard to unlock it to stay on the road, thank goodness there was no on coming traffic. This has happened several times and it also locks when put in park and I can't get it to start or get steering wheel to move.

- Vine Grove, KY, USA

The contact owns a 2011 Kia Forte. While driving at various speeds and making a left turn, the vehicle suddenly decelerated and continued to drive straight although the steering wheel was turned to the left. The contact indicated once the steering wheel was turned back to the right, the steering would operate as normal. The contact indicated that the failure occurred on multiple occasions. The vehicle was taken to the dealer and to an independent mechanic who was unable to duplicate the failure. The manufacturer was notified of the failure. The failure mileage was 100,000. Updated 8/21/15 updated 10/12/2017

- Anaheim, CA, USA