The contact owns a 2014 Kia Forte. The contact stated that in 2021 the engine was replaced under an unknown recall. The contact stated that while driving on several occasions at various speeds, the vehicle stalled. The vehicle was restarted after several attempts on each occasion. The check engine and traction control warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the failure was associated with the vehicle not having an oil change. The vehicle was not repaired. The contact stated that the oil was changed every 5,000 miles. The manufacturer was not notified of the failure. The failure mileage was 156,000.

- Durham, NC, USA

The contact owns a 2014 Kia Forte. While reversing out of a driveway with a steep incline, the vehicle failed to stop. The steering seized and the contact was unable to stop or turn the vehicle. As a result, another vehicle crashed into the contact's vehicle. The contact sustained head injuries that required medical attention. The contact was unaware if a police report was filed. The contact stated that the failure occurred before when the traction control light illuminated on the instrument panel or when the vehicle drove through water. The vehicle was destroyed and towed to a body shop. The failure mileage was 20,500.

- Amsterdam, OH, USA