10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Mar 012021

Forte

  • miles
I recently went to the dealership to get a diagnostic's test on December 22nd, 2021. I bought the car October 14th, 2020. My vehicle had a recall on it that was issued in December 2020 and they claim it was fixed a few years ago despite the car only being 5 years old. I believe they did not fix it and sold the car to me As-Is knowing they installed a faulty aftermarket part. From my understanding, Catalytic Convertors are supposed to last around 10 years but the car was only 5 years old at the time of purchase, meaning they replaced it prior to me buying the car. I went in and they claim my catalytic converter was no good and I would have to spend $1700 to replace it. I feel like it is a money grab where they clear the codes on the vehicle, sell it knowing there are issues with no warranty, and then wait for the customer to return to pay to fix the vehicle. I believe the recall was never repaired despite them saying they did as I am having a lot of the issues customers faced with the recall and I am genuinely concerned for my safety and finances as this car cannot pass an emissions test despite them claiming it passed (again, probably cleared the codes to pass). I feel like the vehicle needs to be relooked at and repaired by them since they sold it with aftermarket parts they installed when a Kia dealership should only be repairing and replacing with genuine parts manufactured by Kia, not a third party. Again, just because they sold it "As is" with issues they potentially created should be illegal and they need to be held accountable. I will report to BBB and an consumer attorney. The engine idles and the vehicle slows down and speeds up while driving. There is a gurgling and knocking sound while the engine idles.

- O'fallon, IL, USA