The contact owns a 2017 Kia Forte. The contact stated the vehicle failed to immediately start up as needed. The contact stated no warning light was illuminated. The contact was able to start the vehicle after several attempts. The contact took the vehicle to an independent mechanic and was informed that coolant was leaking into the engine and that the engine needed to be replaced. The independent mechanic associated the failure with NHTSA Campaign Number: 21V260000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 75,000.

- Alta Loma, CA, USA

The contact owns a 2017 KIA Forte. The contact stated while driving 55 mph, the vehicle started losing motive power with an abnormal clicking sound coming from the engine. The vehicle eventually stalled with the check engine warning light illuminated. The contact was able to restart the vehicle and coast to the side of the highway as the engine ceased. Upon inspection of the vehicle, the contact saw oil leaking in the engine compartment. The contact left the vehicle on the highway and walked home. The manufacturer was notified of the failure but offered no assistance. Two weeks later, the vehicle was initially towed to her grandfather's home where he discovered debris in the oil pump which he linked to the vehicle failure. The vehicle was then towed to a dealer where they informed her that her vehicle was not included in NHTSA Campaign Number: 21V260000 (Engine and Engine Cooling). The vehicle remained in the possession of the dealer. The vehicle was not repaired. The failure mileage was approximately 105,000.

- Science Hill, KY, USA

The contact owns a 2017 Kia Forte. The contact stated while driving at 70 mph, the vehicle stalled. The contact stated the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with the engine needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 21V260000 (Engine and engine cooling). The manufacturer had been informed of the failure and informed the contact that the issue falls on the driver due to improper maintenance. The failure mileage was approximately 82,000.

- Hope Mills, NC, USA