9.6

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
726 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Mar 262024

K5

  • miles
My car just stopped working, it was towed to a local Lokey Nissan in Clearwater FL where it was purchased. Since it was a defect Lokey Nissan sent it to Lokey KIA in Clearwater FL. Lokey KIA stated the gas can had expanded and also caused damage to the frame and the cost to repair was more than the value of the car so they sent it up to Corporate for further instruction. This was 6 weeks ago. Nobody will return my calls, KIA still has the vehicle and I am getting nowhere here and am without a car. Please help I don't know what else to do!!!!!!!!!!

- New Port Richey, FL, USA

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problem #4

Mar 092022

K5

  • miles
The bumper is way to low so if you try going up a hill or if you park and there are stoppers, the bottom of the bumper scratches and rubs on the bottom causing it to pop off. You may not realize this until you are driving and it falls off

- El Paso, TX, USA

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problem #3

May 102022

K5

  • miles
The Wheels Guards fell off mid drive, another part that fell off was the underbody cover that is made out of cardboard. I know many Kia K5 owners who have had this problem. It fell off due to rain. Since it is made out of a cardboard like material, the rain makes it fall off while driving.

- El Paso, TX, USA

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problem #2

Mar 262021

K5

  • 3,285 miles
While I was driving on the interstate, I heard and abnormal about of noise coming from the engine bay as well as a scratch while I was driving. This happened on March 26, 2021 at 10pm. On March 29, 2022 I took it to the dealer ship and I was notified that my engine cover came off and was the cause of the noise. There's damage to my driver side fender, rubbing to the wheel/tire and my fog light housing is hanging.

- Rialto, CA, USA

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problem #1

Jan 112021

K5

  • 344 miles
The contact owns a 2021 Kia K5. The contact stated while driving at 65-75 mph, there was an abnormal wind noise detected from the rear doors. There were no warning lights illuminated. The vehicle was taken to hendrick Kia of concord (7550 hendrick auto plaza nw, concord, nc 28027; (704) 467-8591) where it was diagnosed that the vehicle was working as designed and the noise was normal. The vehicle was not repaired. The manufacturer was notified who referred the contact to NHTSA. The failure mileage was 344.

- Kannapolis, NC, USA

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