10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
1,521 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Dec 092022

K5

  • miles
One day I was driving my car when suddenly I heard a loud explosion sound from the back. I continued to drive the car until I could pull over to inspect the car. In the midst of pulling the car over I began smelling a strong odor of gas in the cabin of the car. Prior to stopping the car started skipping and missing badly. I pulled over checked the car and discovered something malfunctioned and caused the rear seat to pop up and be bent from the frame. I proceeded to look under the seat and saw where what appeared to be the fuel pump almost popped out, the bracket above the fuel pump was broken and popped up from the explosion, the seat would not go back in place. I looked at the gas hand I went from 3/4 tank of gas to E in less than a few miles. The exhaust also sounds like something blew or came apart the car runs very loud and you can hear the car sounding like the exhaust have a hole. After the sequence of events the engine light never came on. This is huge life safety problem that should have never happened.

- Hollywood, FL, USA

problem #8

Jul 202022

K5

  • miles
The front seats electrical adjustments do not work properly, I have had ir switch mid drive and stying to adjust them is a hassle. They do not work properly.

- El Paso, TX, USA

problem #7

Mar 162022

K5

  • miles
The undercarriage of the vehicle fell as I was driving down the highway. Yes it is available upon request. My safety was put at risk because part of the undercarriage piece started to rip and go underneath my tire. The problem was inspected by a dealer. The component has not been inspected by anyone else. There were no warnings prior to this occurring.

- Lake Milton, OH, USA

problem #6

Apr 142022

K5

  • miles
Can is going 4000rpm at 70 mph. Feels like no power, won't go over 80 mpg. To it the dealer but didn't do anything unless the check engine light is on. Can is 10 months old.

- Visalia, CA, USA

problem #5

Apr 012022

K5

  • miles
Horn went out? No explanation

- Kansas City, MO, USA

problem #4

Jul 022021

K5

  • miles
Sunroof exploded while driving. Only had the car 2 months.

- Troy , AL, USA

problem #3

May 172021

K5

  • miles
Purchased new Kia K5 LXS few months ago. Originally warning lights appeared on dashboard. At first windows would come down intermittently. Now my windows won't come down at all. My headlights flicker and turn off at night. Car sounds like it's powering down at times. Contacted dealership a number of times. Alerted dealership of problems and concerns via phone and during service. Met with indifference and treated like they hadn't talked to me regarding latest concerns. This shouldn't happen to any vehicle especially when purchased brand new.

- Lexington, KY, USA

problem #2

Mar 262021

K5

  • 3,285 miles
While I was driving on the interstate, I heard and abnormal about of noise coming from the engine bay as well as a scratch while I was driving. This happened on March 26, 2021 at 10pm. On March 29, 2022 I took it to the dealer ship and I was notified that my engine cover came off and was the cause of the noise. There's damage to my driver side fender, rubbing to the wheel/tire and my fog light housing is hanging.

- Rialto, CA, USA

problem #1

Feb 012021

K5

  • 10,400 miles
I was traveling at approximately 40-45 mph, another vehicle crossed in my path, and I broadsided his vehicle. I am not sure of my speed at impact. I would guess 30 mph. Airbags did not deploy. The rear drivers side seat also came unlatched, folding itself down. There were no other passengers in the vehicle.

- Willis, TX, USA