In Oct 2023 I started having issues with my fuel tank. I was driving and noticed my fuel gage was on empty but my fuel mileage stated that I had 100 miles left. I went to the gas station to fuel up and I wasn't able to pump any fuel. I proceeded to drive and heard a loud boom and a hissing noise. I pulled over to assess my vehicle and didn't notice anything wrong. I took my car to the dealership on 10/26/2023. In may of 2024 I was on my way to pick up my daughter and grandson and started noticing my fuel gage was having an issue again. On my way to the gas station I heard a loud boom. I couldn't pump fuel again. I proceeded to pick up my daughter and grandson. As they got in the backseat she asked me why was the seat lifted. I inspected my rear seat and noticed a 3-4 inch gap from the seat and the base of the seat, also it had a large lump. I took my vehicle to the dealership the following day on May 24, 2024.vehicle is available for inspection. It's currently at the Kia dealership in downtown los angeles. As an uber driver my life and the lives of my passengers as well as family members has been put in danger. Unknown. My vehicle has been inspected for this issue on 10/26/2023, 05/24/2024, and 09/24/2024. The vehicle is currently at the dealership. The early part of July I took a trip to see my mom in Arizona approx. 280 miles away from my residence. As I was driving back home on [xxx] I noticed what I thought was smoke coming from the driver side of my vehicle. I pulled over and gas was hissing and spilling out of the fuel tank. I thought something was wrong with the fuel cap so I went to purchase a new fuel cap. I tried to pump more gas but I wasn't able too. I replaced the fuel cap and returned to my mothers home because after I replaced the cap the fuel was still coming out of the gas tank. I had to pay $1,000 to have my car towed back to California. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Los Angeles, CA, USA

A couple of days before taking my vehicle to get serviced, I started noticing some concerning factors about an issue going on with the vehicles fuel system. When putting fuel in my car, the gas odometer wouldn't match with what the car was marking the gas miles to be. It would fluctuate throughout the day, in the morning it would mark 174 miles of fuel and in the afternoon it would somehow say I had 215 miles of fuel when I never added more fuel to my call. Also when I opened the gas tank I saw white smoke come out from the tank. My back seat also popped out of the clips that kept it in place. It was very apparent while doing research online of the issues I was going through, that other have similar issues, all leading to the fuel tank expanding. The service center at my local Kia claimed their not 1 but 2 recalls on the vehicles and unfortunately the sensor in the fuel tank needed an update, but because my gas tank expanded while they checked it out, they said they couldn't simply update the sensor as my whole fuel system had to be redone. I have tried to reach out to Kia since I do not have a vehicle to commute to work and it is essential I get the issue resolved with my car. I don't know how long this process will take either since no one provides clear time frames or how the process will go. I am pretty much out of a car for over 6 days and still don't know if it can be repaired or what can be done with my vehicle in the condition it is in.

- Phoenix, AZ, USA