For really no reason at all truck locked and would not reopen while simultaneously the seats acces to trunk would not work not even emergency safety release would open either

- Shawnee, KS, USA

While accelerating in response to a green light I made a right hand turn and as I accelerated up to the speed limit of 55 mph I heard and felt a very loud -??bang or pop-??. I proceeded to pull the car over anticipating a tire blow out or something damaging the rear end of my car and upon a full visual inspection of all tires, undercarriage, under the hood and in the truck and main cabin of the car I was unable to locate and issues and there were zero codes or lights. After careful assessment I proceeded to get myself and child home but on the way the car started stumbling and there was a strong Oder of gas. A check engine Illuminated giving us an error code referencing our solenoid that works in pair with our fuel system. After checking the car and going inside for about two hours, my husband came to me and asked what happened to the backseat as the entire thing had been pulled up and underneath it was a very pressurized and round fuel system. I proceeded to call the car dealership service department and told them the codes and everything I was showing and what was happening and asked when I could get the car to them, and if it was safe to ride, they said if it-??s still ran to go smoothly to the dealership which was a 10 minute drive. As directed by the dealership I brought the car for service and I also located a voluntary emissions report that Kia issued in April of 2024 along with a copy of letters said to be sent to each owner of my make and model. I never received these letters and update not completed. Kia failed to effectively notify all owners of this potential issue with an over pressurized fuel system, putting myself and my children in great risk. Kia America stated they needed to study my car. A recall still has not been issued, although there are several complaints of the same thing in their cars and now I-??m forced into a very unfair buyback and I am being penalized due to Kia failing to alert All parties. There is still no recall.

- Tarpon Springs, FL, USA

In Oct 2023 I started having issues with my fuel tank. I was driving and noticed my fuel gage was on empty but my fuel mileage stated that I had 100 miles left. I went to the gas station to fuel up and I wasn't able to pump any fuel. I proceeded to drive and heard a loud boom and a hissing noise. I pulled over to assess my vehicle and didn't notice anything wrong. I took my car to the dealership on 10/26/2023. In may of 2024 I was on my way to pick up my daughter and grandson and started noticing my fuel gage was having an issue again. On my way to the gas station I heard a loud boom. I couldn't pump fuel again. I proceeded to pick up my daughter and grandson. As they got in the backseat she asked me why was the seat lifted. I inspected my rear seat and noticed a 3-4 inch gap from the seat and the base of the seat, also it had a large lump. I took my vehicle to the dealership the following day on May 24, 2024.vehicle is available for inspection. It's currently at the Kia dealership in downtown los angeles. As an uber driver my life and the lives of my passengers as well as family members has been put in danger. Unknown. My vehicle has been inspected for this issue on 10/26/2023, 05/24/2024, and 09/24/2024. The vehicle is currently at the dealership. The early part of July I took a trip to see my mom in Arizona approx. 280 miles away from my residence. As I was driving back home on [xxx] I noticed what I thought was smoke coming from the driver side of my vehicle. I pulled over and gas was hissing and spilling out of the fuel tank. I thought something was wrong with the fuel cap so I went to purchase a new fuel cap. I tried to pump more gas but I wasn't able too. I replaced the fuel cap and returned to my mothers home because after I replaced the cap the fuel was still coming out of the gas tank. I had to pay $1,000 to have my car towed back to California. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Los Angeles, CA, USA

A couple of days before taking my vehicle to get serviced, I started noticing some concerning factors about an issue going on with the vehicles fuel system. When putting fuel in my car, the gas odometer wouldn't match with what the car was marking the gas miles to be. It would fluctuate throughout the day, in the morning it would mark 174 miles of fuel and in the afternoon it would somehow say I had 215 miles of fuel when I never added more fuel to my call. Also when I opened the gas tank I saw white smoke come out from the tank. My back seat also popped out of the clips that kept it in place. It was very apparent while doing research online of the issues I was going through, that other have similar issues, all leading to the fuel tank expanding. The service center at my local Kia claimed their not 1 but 2 recalls on the vehicles and unfortunately the sensor in the fuel tank needed an update, but because my gas tank expanded while they checked it out, they said they couldn't simply update the sensor as my whole fuel system had to be redone. I have tried to reach out to Kia since I do not have a vehicle to commute to work and it is essential I get the issue resolved with my car. I don't know how long this process will take either since no one provides clear time frames or how the process will go. I am pretty much out of a car for over 6 days and still don't know if it can be repaired or what can be done with my vehicle in the condition it is in.

- Phoenix, AZ, USA