10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
250 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Aug 302025

K5

  • miles
Paint chipping on driver-??s side door

- Olathe, KS, USA

problem #7

Jun 172025

K5

  • miles
A silver piller price of trim flew off on the highway in the rear. A lot of Kia k5 owners have experienced this and it could fly off and hit someone on the highway. Transmission is super jerky and can sometimes lose power I-??ve also known a lot of people that have similar issues with the kind of transmission in the k5 GT 2022

- Sherman, TX, USA

problem #6

Feb 242023

K5

  • miles
I have replaced the Engine Splash on my Kia K5 twice and need to get it replaced again. This item is poorly made and it was replaced the two times from Kia at over $500. This seems to be a problem with many of the 2022 Kia K5's. It's almost like it disintegrates when it rains. This is a very expensive repair here are the dates of repairs 02/2023, 04/2024 and the date of the incident that is still needing to be repaired 03/2025.

- Birmingham, AL, USA

problem #5

Feb 052025

K5

  • miles
While accelerating in response to a green light I made a right hand turn and as I accelerated up to the speed limit of 55 mph I heard and felt a very loud -??bang or pop-??. I proceeded to pull the car over anticipating a tire blow out or something damaging the rear end of my car and upon a full visual inspection of all tires, undercarriage, under the hood and in the truck and main cabin of the car I was unable to locate and issues and there were zero codes or lights. After careful assessment I proceeded to get myself and child home but on the way the car started stumbling and there was a strong Oder of gas. A check engine Illuminated giving us an error code referencing our solenoid that works in pair with our fuel system. After checking the car and going inside for about two hours, my husband came to me and asked what happened to the backseat as the entire thing had been pulled up and underneath it was a very pressurized and round fuel system. I proceeded to call the car dealership service department and told them the codes and everything I was showing and what was happening and asked when I could get the car to them, and if it was safe to ride, they said if it-??s still ran to go smoothly to the dealership which was a 10 minute drive. As directed by the dealership I brought the car for service and I also located a voluntary emissions report that Kia issued in April of 2024 along with a copy of letters said to be sent to each owner of my make and model. I never received these letters and update not completed. Kia failed to effectively notify all owners of this potential issue with an over pressurized fuel system, putting myself and my children in great risk. Kia America stated they needed to study my car. A recall still has not been issued, although there are several complaints of the same thing in their cars and now I-??m forced into a very unfair buyback and I am being penalized due to Kia failing to alert All parties. There is still no recall.

- Tarpon Springs, FL, USA

problem #4

Aug 112023

K5

  • miles
The saga continues with this particular vehicle, which Goose Creek Mitsubishi failed to disclose had experienced prior accidents, major parts damages, repairs, & replacements. So much so, the frame & body works of the entire vehicle have been quite compromised. The most recent sign of their attempted repairs & replacements, due to undisclosed front & side impact damages, is the entire front bumper, which became fully detached, while in transit. On the way, to & from my wife's surgery, we passed through some uneven pavement sections, along a construction zone, between Barnwell, SC & Aiken, SC, on August 11. As we reached my son's school & entered the parking lot, I began to hear sounds from the front end of the vehicle. By the time we pulled into a parking spot, all but one corner of the bumper had become detached & was lying on the ground. I didn't have the resources, on hand, to properly address the collapsed bumper. Thankfully, my own father came to our rescue. We used bungee cords, straps, & zip ties, in order to secure the front bumper in place. Due to the bumper being offset & the cords/strap crossing over the top edges of the bumper assembly & engine frame, I've been unable to fully secure the hood. The vehicle has been rendered unsafe for highway driving. My mechanic & I have addressed that very bumper, through previous communications, directly to the dealership, through a prior BBB complaint process, & a currently open, SC Consumer Affairs complaint. It's obviously a replacement bumper, attached to a compromised frame. We have shared photos, which revealed breakage & separation, beneath the hood lid, at the very top edges, where the front bumper attachments meet up with the engine frame.There's visible breakage, along the seam of that top edge & at the adjacent passenger side corner. The vehicle was sold to me, in disrepair, & has quickly fallen into further disrepair. Therefore, I've been forced to park the car & wait for proper resolution. Thank You

- Barnwell , SC, USA

problem #3

Sep 152022

K5

  • miles
Glass between windshield and sunroof spontaneously shattered while parked in private driveway. There was no impact, the car had not been driven for two days, it was just parked and the glass busted. It is unknown if water will cause a problem with leaking into the cabin of the vehicle.

- Wasco, CA, USA

problem #2

Apr 122022

K5

  • miles
My coworker and myself we on the highway, we heard a loud boom and the door swung open. I called the dealership Freddy Kia on the gulf frwy. They said they could not do anything about it, I have to call the service department. I called told the girl what happened she put me on hold after 1hr I hung up. I called again she put me on hold again. I didn-??t call back. I need this checked out what can I do? What if I had my grand child in the back and that door did the same. I have not even made a first payment on this vehicle. Can I return the vehicle I do not feel safe in it.

- Pasadena , TX, USA

problem #1

Nov 292021

K5

  • 2,000 miles
The contact owns a 2022 Kia K5. The contact stated that while driving 60 mph, she struck two deers that jumped into the roadway. No safety object detection was activated during the failure. The vehicle went to the left and right and stalled. The driver-side door was jammed. The air bags failed to deploy. There were no warning lights illuminated. There were no reported injuries. A police report was filed. The vehicle was towed to an independent lot. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacture was not contacted. The approximate failure mileage was 2,000. The VIN was not available.

- Joplin, MO, USA